Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,352 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“I recently sold and purchased homes through Opendoor and the experience was smooth, professional, and the fastest I have ever seen this type of transaction completed. I am completely satisfied and will use again”

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Posted 5 years ago

“What an a--hole operation! Working through a realtor who recommended the company, we received a respectable offer from Opendoor for our home--not great, but reasonable--and a deadline to accept. Assuming that Opendoor was giving us a legitimate offer, and after we placed an offer on a home to buy, we attempted to accept the offer online, but it was no longer visible. Calling reps, we were told that they would get back to us, and no one did. We attempted to restart the process, but we never received any further contact back from Opendoor. Their unprofessionalism cost us new house and, at this point, the $3,000 escrow deposit. Do. Not. Use. Opendoor.”

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Posted 5 years ago

Hi there, We apologize for what sounds like a frustrating experience. Please send an email with the property address to community@opendoor.com so our team can take a look into this situation a bit further.

Posted 5 years ago

“Easy to look in your own time, bid, get connected with a realtor, inspectors and cash back at closing is by far my favorite part”

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Posted 5 years ago

“The owners of 11061 Ledgement Ln, Windermere, FL 34786 moved May 29th and left a mess outside trash collection did not take it. Multiple contractors have come and contributed more trash to the pile. Your company has been contacted multiple times - what are you doing to rectify this situation a week later? Do you not care about the communities and neighbors where you purchase properties? — at Glenmuir.”

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Posted 5 years ago

Hi there, Thank you for bringing this to our attention. We flagged the local team to address this situation. We strive to be good neighbors and community members so we are disappointed to learn of this situation, but please know that we have shared your feedback internally.

Posted 5 years ago

“Opendoor is the way to go! This entire experience was easy and fast! We sold our house and used that sale towards the purchase of our new home. Opendoor's process was easy from start to finish., with one click of button we had an offer for our house. I was put in touch with an agent straight away from that point whom gave me a step by step answer to all my questions. We had a lot of question about the this new innovative process, Julie Freed, my agent was able to return my calls at the drop of a hat and gave me the all information I required. I was also was put in contact with a Closing Manager, Shanda Conroy, who was able to help me with scheduling my walk through and late close out. Not only did they set me up with these wonderful Gals but I was able to schedule to see any house through their application. The application shows houses they are selling as well as other homes. We were able to schedule a showing with one of their agents whom let us into the house hassle free. They did all the communicating with the selling agent and there was never any pressure to buy. When we were ready to place an offer on our current home, they put us in touch with a very knowledgeable agent. Ty Green, was absolutely tentative and was very familiar with Opendoor's process. There was no hassle of staging our house to sell and when we put the offer on our new home the seller had confidence in our contingency! Thank you Opendoor for helping us purchase our dream home! I will be sure to spread the word.”

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Posted 5 years ago

“Our experience with Opendoor has always been An excellent experience. They are always friendly and helpful and truly want to help you find the house will really love.”

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Posted 5 years ago

“I reached out to Open door after hearing a radio ad. Our situation wasn't a traditional one. The flexibility and attentiveness of Opendoor was outstanding!”

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(Sacramento) - Posted 5 years ago

“I cannot begin to describe how happy I am with process of selling of my home went! Everything went just as planned! I kept thinking this is just too good be true, but that was not the case. It is true! Opendoor made things so easy and completely stress free! The staff Angie and Katie and Jessica from OS National were totally upfront and honest about everything. The communication was excellent. There were no last minute “hidden fees “ as some have stated in online reviews. I’m convinced those reviews were posted by real estate agents that are shaking in their boots! I have absolutely no complaints! I will definitely be recommending Opendoor to anyone looking to sell their home! Thank you again for everything!! Sincerely, Leslie”

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(Nashville) - Posted 5 years ago

“I will never sale a home any other way than through Opendoor. I was offered market value for my home, the fees were a little higher but they were offset by lower closing costs. The process was clearly detailed and communicated, everyone I spoke to was intelligent, proactive, and most helpful. Opendoor eliminates the hassle and time of showing and staging a home. Time is money, they ended up saving me both.”

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(Charlotte) - Posted 5 years ago

“THESE REVIEWS ARE FAKE!! Why doesn't OpenDoor allow reviews on Facebook or Yelp? I wish I would have known the truth before using OpenDoor. It is very obvious OpenDoor is pumping up their reviews on this site which is very unfortunate when someone's future is on the line. We purchased a home from OpenDoor and there was an issue with the AC not working correctly. They REFUSED to let us make sure the repairs their contractor did to fix the repairs was done correctly. Now we have to spend a lot of money to fix an AC unit immediately after moving in that was supposed to be done by OpenDoor”

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Posted 5 years ago

Hi Matthew, We can assure you all reviews are genuine. Please send an email with the property address to community@opendoor.com so our team can take a look into this situation.

Posted 5 years ago

“I decided to sell my house and in 3 weeks it was done it was a quick and easy process I had a quote done by a friend in the real estate business and it was the same as opendoor but without having to do showings and taking offers.”

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(Riverside) - Posted 5 years ago

“Great customer service and professionalism. Working with the Opendoor buying assistants could not have made purchasing a home without an agent easier. Couldn’t have asked for a better experience as a first time home buyer!”

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Posted 5 years ago

“The entire process was extremely casual. We looked at over 200 homes looking for that special place. No pressure looking, no pressure to get a buyer's agent, no pressure to close.”

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Posted 5 years ago

Thank you for sharing this review Lynn, we're glad to hear your experience with us was so pleasant and enjoyable!

Posted 5 years ago

“The experience was amazing! Quick, painless, and efficient with an added high level of customer service to boot!”

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Posted 5 years ago

“Opendoor was amazing. I got what I believed to be a fair offer, everyone was so kind and professional, the process was so easy, I was skeptical and stressed because I didn't know anyone who had tried opendoor, I kept waiting for the shoe to drop, but it never did! I worried for nothing. It was easy, and everything they said, they were honest from start to finish.”

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(Atlanta) - Posted 5 years ago

“It was a very seamless process. We were able to get out of our old house and into the new house very quickly and without issue.”

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Posted 5 years ago

“We could not have been more pleased with our experience with Opendoor. From the first phone call to the closing. We got offers and spoke with 4 of the major similar house buying companies and Opendoor gave us the best offer and required the least repairs. They were always very responsive and thorough in their responses. They even let us move forward the closing by a month with no hesitation. If we ever move again we will absolutely be using Opendoor again!!”

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Posted 5 years ago

So glad to hear this Rachel. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“Open door gave us a good market offer on our house,the whole process was fast and efficient and all the people we worked with were awesome A special thanks to Itzel,Mallory ,Amy and all the professionals at open door ,the Mittons”

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(Phoenix) - Posted 5 years ago

“Opendoor is a great company with wonderful employees. My family and I just sold our home to Opendoor and the process was just as they advertised. From beginning to my closing, everyone was so helpful and courteous. The only regret I have is not selling to them sooner. It would have saved so much time, money, and a whole lot of stress. I am a real customer and Opendoor did not offer me anything to write this. I am doing so because my family and I are very Thankful to have found Opendoor. Big big thanks to our reps Eric and Caitlin for all their help and kindness. I will definitely recommend this to anyone looking to sell and hopefully I will do business with them in the near future. Thank you so much Opendoor!!!”

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(Riverside) - Posted 5 years ago

“We felt that we received a fair offer on our house. There were a few bumps on the purchase side, but overall the experience was far better than I expected.”

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Posted 5 years ago

Opendoor is rated 4.4 based on 3,352 reviews