Login
Start Free Trial Are you a business?? Click Here

Opposite Wall Reviews

4.7 Rating 2,393 Reviews
93 %
of reviewers recommend Opposite Wall
Read Opposite Wall Reviews

About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

Visit Website

Email:

support@oppositewall.com

Two out of four of the posters I received were not the one I had ordered. At least they were refunded. The frames seems of good quality.
Helpful Report
Posted 2 years ago
The print was excellent but the frame was made sloppily. The wood wasn’t sanded down properly so there were areas where parts of it curled out a bit, and one side of the frame was thinner than the others, which showed at the corners as they didn’t match up properly
Helpful Report
Posted 2 years ago
I ordered 2 Dark Oak Frames. The 18x24 arrived in great condition! Unfortunately I’ve had quality issues with the 24x36 Frame. The first frame arrived with a broken corner in the wood and cracked plexiglass. Customer service was great- quick to respond and help remedy the issue; however, the second also arrived damaged. It appears their shipping packing was the culprit- which could explain why the smaller frame didn’t have an issue vs the larger, heavier frames.
Helpful Report
Posted 2 years ago
the black frames are perfect but the gold frames have a color more copper than gold
Helpful Report
Posted 2 years ago
I love this company’s aesthetic and style. The website is informative and easy to use. The frames look classic and high quality. I was not satisfied with my first order, due to a damaged mat and a white wood frame that had quite a different texture than the product photos. I thought my disappointment could have been avoided easily, with better packing practises and perhaps a video of the white oak frames. However, the customer service was great and the return process was easy, so I may try my luck again with a different item.
Helpful Report
Posted 2 years ago
Was ok, kind of expensive given the quality.
Helpful Report
Posted 2 years ago
Hi Alex, We are sorry that we couldn't meet your full expectations. A customer service representative should have reached out to you. We hope the resolution provided was satisfactory. Thank you and have a great day! Opposite Wall Team
Posted 1 year ago
The frames are nice, but the rose gold ones show scratches easily and came slightly scratched. I had to buy a second set to replace one of the frames because I am using them for my art that I sell and I couldn't sell a piece in such a scratched frame. Also, the glass is actually plastic, so they are a bit cheap quality. It would also be nice to get to choose the color of mat - the white is too white for most watercolour paper, so it clashes. I had to buy separate mats from another supplier.
Helpful Report
Posted 3 years ago
Although customer service, selection and print quality (ink) are all good, my order took too long to be filled and delivered. I also thought the paper quality of the poster was thinner than expected.
Helpful Report
Posted 3 years ago
The large size 24 x 36 was too flimsy for my art piece, the style of this frame is better for smaller art/pictures, also the border on the prints show slightly on both Frames.
Helpful Report
Posted 3 years ago
J’aime beaucoup le résultat de mes posters avec vos porte-affiche. Mais malheureusement mes poster glissent de vos porte-affiche, alors je devrai les coller, l’aimant ne suffit pas.
Helpful Report
Posted 3 years ago
J'ai reçu les cadres rapidement, ce qui a été apprécié. Toutefois, sur l'un des cadres de ma commande, il manquait un des bouts de métal servant a fixer le panneau arriere. Sur le même cadre, un deuxième s'est brisé instantanément dès le déballage. La qualité semble laisser à désirer.
Helpful Report
Posted 3 years ago
Beautiful frames and significantly nicer than what I had found a time other stores. My only complaint was one frame coming with a small scratch in the glass.
Helpful Report
Posted 3 years ago
Hi there, We thank you for your review of your order. We have made a lot of changes since the last time you tried our services, and we made a few improvements. Please visit our website on oppositewall.com for more information. Please contact support@oppositewall.com if you need more assistance with your frame. Have a good day! Opposite Wall Team
Posted 1 year ago
The frames came quickly and were good quality for the price. However, one of the frames was dirty and had to be scrubbed clean before gifting, and another has a decent sized dent / damage on the side. Not sure I would keep them if it wasn't time sensitive. The gold frame is also more of a rosey tint, not a true yellow gold.
Helpful Report
Posted 3 years ago
Hi Christina, We thank you for your review of your order. We have made a lot of changes since the last time you tried our services, and we made a few improvements. Please visit our website on oppositewall.com for more information. You can also contact support for help with your gold frame. Have a good day! Opposite Wall Team
Posted 1 year ago
The colour was not what I expected. The gold is more rosey than it looks and the clips on the back are really sharp and I cut my two of my fingers. But they work and look good. I don’t know if I’d order again but I’m not going to send them back.
Helpful Report
Posted 3 years ago
The first frame I ordered had a faulty finish - I left a review detailing this and was contacted by a customer service representative who kindly sent me a replacement frame at no cost and without the nuisance of having to return the faulty frame. Unfortunately the replacement frame has exactly the same issue as the first. Either I was very unlucky or there is a larger issue in manufacturing - either way I will probably not be ordering again. I guess you get what you pay for. EDIT - I was contacted by a customer service rep after posting this review and was offered a full refund for my purchase - I really appreciate this. The rep also let me know that they’re investigating this quality issue. Thanks for a satisfactory solution to my problem.
Helpful Report
Posted 3 years ago
Hi there, We thank you for your review of your order. We have made a lot of changes since the last time you tried our services, and we made a few improvements. Please visit our website on oppositewall.com for more information. Have a good day! Opposite Wall Team
Posted 1 year ago
A tad pricey for the quality. I was a bit sad at how opaque the plexiglass was. It's just ok. Could be better.
Helpful Report
Posted 3 years ago
Hi there, We thank you for your review of your order. We have made a lot of changes since the last time you tried our services, and we made a few improvements. Please visit our website on oppositewall.com for more information. Have a good day! Opposite Wall Team
Posted 1 year ago
Beautiful art and nice frame. My plastic has a good scratch in it though and it’s almost impossible to wipe the dust off the inside of it. I’ve had to clean it off several times and it still isn’t perfect. Looks amazing though!
Helpful Report
Posted 3 years ago
I ordered two prints and one was fine but the other I wasn't happy with. The print I ordered was a 12 by 16 but the actual picture was only 10 by 12 which resulted in the picture looking off when hung on my gallery wall as all other prints were framed with matting to the edge of the picture. It would be useful if they could outline the size of the print and then the size of the paper it's printed on if they differ by a lot.
Helpful Report
Posted 3 years ago
Hi Cole, Two years later, we are still grateful for your feedback. Let us know if we could do more to help. Also, we have changed a few things since that review. Please visit our website to find out more (oppositewall.com). Have a good day! Opposite Wall Team
Posted 1 year ago
A little disappointed by the quality of the posters. One of my posters looked like the ink was running out and there was some sort of stain on the poster (maybe from being pressed up against another poster). I was also disappointed to find out the 30% discount did not apply to the frames. Don't think I would have purchased it from here otherwise. It is too much of a hassle to do returns for me, but I won't be purchasing from here in the future.
Helpful Report
Posted 3 years ago
I ordered and received two 24x36inch gold frames, which were delivered in good time. This was a pretty well-made frame, for a decent price point, but I am so disappointed that it's not a true gold colour. It's definitely a rose gold, which I didn't feel was represented in the website photo and also doesn't fit with my decor. I am using them anyway and hope to get around to spray painting them a yellow gold when I find the time. If you're after rose gold, this could be a great frame for you. My second issue was the plexiglass (while I'm happy is not breakable, so it could get to me in one piece), which has a crazy glare to it, and my living room doesn't even get any direct sunlight! I just wish so bad that I could put the protective film it came with back on, so I could actually see my art (and not just the glare) in daylight. Opposite Wall, you might want to make a suggestion somewhere to have leaving the film on at least one side as an option for those who want a more matte, non-glarey finish for their art. The sticker on the plexiglass saying to make sure you take off the film before use made me not think twice before removing the film.
Helpful Report
Posted 4 years ago
Opposite Wall is rated 4.7 based on 2,393 reviews