Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,213 Reviews

95 %

of reviewers recommend Optical Express

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4.7

Based on 4,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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0800 023 20 20

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customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“I have had a very good experience from start to finish. Initially, I could not afford the treatment and was extatic when the great offer came through in the New Year. The procedure was very quick, very professional with lots of caring staff who made me feel very secure. Although I found it intensely painful for the first 3 hours after the procedure, the benefits were instant and have made a real difference to my life. I am delighted with the results, the care throughout and the aftercare. Thank you.”

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Posted 11 years ago

“wll well worth getting done”

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Posted 11 years ago

“glad i got laser- would def reccomend”

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Posted 11 years ago

“fantastic being able to see alarm clock, all the little things we take for granted”

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Posted 11 years ago

“Very happy at present”

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Posted 11 years ago

“I have been pleased with the experance and found the procudure very well managed, the staff have all been excellent and my aftercare well provided for. Well worth the expense.If i had another set of eyes i would have then done too!!”

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Posted 11 years ago

“Quick recovery, no pain, slight discomfort during the first 4 hrs after the operation. I needed extra enchancement procedure for my right eye and I could not believe how quick and painless it was and I felt that nothing was done to my eye apart that I could see amazingly well . Very satisfied and would recommend it to all my friends and family.”

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Posted 11 years ago

“I was concerened about a recorrection and the 3 day initial recovery was uncomfortable, I was also a little concerened that my sight wasnt very good in the corrected eye, 3 weeks later, however the results are excellent and mu sight improved by the 4 week mark. I am very satisfied with the final result and also the care i have recievede, I would recommend to anyone :)”

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Posted 11 years ago

“I had wanted my eyes lazered for about 10 years and finally had the courage to have it done. The staff at Brighton were reassuring and so nice. The day of the op came but I was not suitable for the initial one and was toild I would have to have Lasik (?). The nurse was v honest and said it was v painful and Inwouldn't be able to see for a few days. I went ahead a week later. The nurses and surgeon were brilliant and I was so glad the nurse had warned me of the pain becuase I knew it was normal. Since then I have had regualr check ups. My only downside is the dry eyes at night causing me to have to wake up and so I'm tired and my eyes are sore!”

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Posted 11 years ago

“Put my mind at rest over several things”

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Posted 11 years ago

“The surgery itself was very quick. The only discomfort was a few hours after the surgery I couldn't see anything and had to keep my eyes closed on the way home. I had a little pain and discomfort in my eyes until I slept for a few hours. When I woke up it was unbelievable that I could see everything clearly.”

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Posted 11 years ago

“Good friendly service from start to finish and full explanation throughout.”

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Posted 11 years ago

“I decided to have corrective surgery to improve my quality of life with my new daughter. waking up to see her face each morning makes it worth every penny spent and i would do it all over again in a heartbeat. the staff were brilliant and although the surgery was a little uncomfortable, it didn't hurt at all. The few days post surgery were a little uncomfortable but realising my sight has immediately improved made that so much easier to get through. I'd highly recommend optical express at harley street :) Thank you!!”

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Posted 11 years ago

“I had to wait longer than I expected to for my eyesight to revert to its natural state, in order to be able to have the surgery. However, once my eyes were ready, the surgery went ahead, and I couldn't be happier with the results - I've been told I now have better than 20/20 vision!! Sometimes I still reach for my glasses, or think 'I need to put my lenses in now' - and then I remember that I don't need or wear glasses or lenses any more... fantastic!!! :)”

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Posted 11 years ago

“I have poor eyesight for the last 20 years, following the surgery I feel my life has changed for the better. I was very nervous before the surgery but had noting to worry about, the surgery was painless and quick and by the end of the day i was watching TV with near perfect vision. The results are amazing and much better than I expected, my eyesight is now better than it has ever been.”

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Posted 11 years ago

“The whole procedure was painless. After wearing glasses and contacts for over 20yrs it is a joy to be without either. Would have no hesitation in recommending this procedure to any of my friends and family.”

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Posted 11 years ago

“Was very nervous about the procedure but once i had met my surgeon i was put completely at ease. Surgery itself felt as if it was over in a flash with no pain at all. Was given great information. Once the drops wore off on my journey home there was a slight discomfort, but when i shut my eyes it was fine. The discomfort went away pretty quickly..it was a bit like when you chop an onion. Was very surprised that afternoon how quickly my vision was changing and by the next morning was AMAZED. My vision has continued to improve, (which i didnt think it could). Its changed my life, although im still trying to take my glasses off-dont know how long that will take to change as i have worn them for 26years!”

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Posted 11 years ago

“Being a fire fighter good vision is very important. I didnt realise how much easyer my job would become just by the fact that I had my eyes lasered. The main diffence is when it is raining I can now look at what I am doing as apose to having my head pointing at the ground.”

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Posted 11 years ago

“I would highly recommend having the procedure done. The surgeon put me completely at ease and talked me through the whole process. My vision was brilliant by the next day. The surgery is painless and very quick and the after affects only last for a day. The aftercare is very good and waking up in the morning being able to see is absolutely fabulous. I used contact lenses prior to the surgery and it is so nice to be able to rub my eyes without worrying that I will loose one in my eye somewhere. I am really happy with the results as I have better than 20-20 vision now.”

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Posted 11 years ago

“Easy process, explained and carried out by experienced stadd. sweet nurses during procedure and great surgeon”

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Posted 11 years ago

Optical Express is rated 4.7 based on 4,213 reviews