Optimum Health & Kolya Reviews

Name: Optimum Health & Kolya
Rating: 4.85

4.9 Rating 1,917 Reviews

97 %

of reviewers recommend Optimum Health & Kolya

4.9

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Optimum Health & Kolya:

Since 1994, Optimum Health Vitamins has served the Edmonton area as a family owned and operated collection of specialty health stores. The inception of Kolya, our sister company, in 2002 furthers our reach as a prime source of plant-based and organic skincare & beauty products for the Edmonton area. Over the years, our humble beginnings blossomed into the passionate locally-operated community we are today.

Visit Website

Phone:

1.844.259.8590

Email:

hello@optimumhealthvitamins.ca

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Optimum Health & Kolya 5 star review on 8th September 2023

Leona M

Optimum Health & Kolya 5 star review on 5th September 2023

Vera Z

Optimum Health & Kolya 5 star review on 4th September 2023

Erika C

163

Anonymous

Anonymous // 01/01/2019

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“Sales-associate was super helpful and found the product I needed quickly, took my payment and I was gone in a very efficient timeframe.”

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Posted 1 year ago

“Really amazing products and wonderful staff. Great job”

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Posted 1 year ago

“Very helpful staff. Really appreciate it help.”

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Posted 1 year ago

“I love coming in to the store …. Staff is awesome and very helpful.”

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Posted 1 year ago

“I enjoy the knowledgeable friendly staff, the point system and the varied numerous produ”

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Posted 1 year ago

“Went there yesterday afternoon (a Saturday). The store was empty but for the clerk chatting with two customers. I had to pick up an order that was in. I went to the counter and stood there. The clerk continued to chat, ignoring me. I stood there waiting for what felt like 10 minutes until someone came from the back to help me. To add insult to injury, when I looked at my receipt in the car, she over charged me by a dollar. I absolutely did not bother to go back in. I really didn't feel the wait would be worth it.”

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Posted 1 year ago

“Optimum Health is always such a pleasant experience. Everyone is very helpful and kind and there are always some great sales! I love that they have Helena Lane products in the refill station.”

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Posted 1 year ago

“One of the most welcoming health food stores I have ever been in.”

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Posted 1 year ago

“The well-trained staff are always able to offer alternatives. They also have a very fast turnaround time when I place orders with them.”

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Posted 1 year ago

“Website is user friendly and very generous samples were given, thank you! I will definitely purchase my favourite Odacite products from here again.”

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Posted 1 year ago

“An Assistant at Optimum Health told me they don't buy 'crappy' vitamins or minerals; I'm hoping that is true as I am trusting them to buy everything of quality that I buy and need.”

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Posted 1 year ago

“The staff are friendly and knowledgable and helpful. I found a product PQQ that is really helping me to process information better!! Thank you. I was in the store.”

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Posted 1 year ago

“no comment”

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Posted 1 year ago

“I absolutely love this place. It has everything you need to help you inside and out. The staff are knowledgeable and provide guidance and support.”

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Posted 1 year ago

“Knowledgeable helpful staff!”

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Posted 1 year ago

“Lovely staff and products!”

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Posted 1 year ago

“Love this store! It has an endless selection of health and beauty products. The staff is always very knowledgeable and helpful.”

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Posted 1 year ago

“Find staff knowledgeable and helpful.”

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Posted 1 year ago

“I would have been a brand new customer to them, looking for a sugar waxing Brazilian done in April and I advised when booking I would be 7.5 months pregnant at that time. When I called this morning, I spoke to a gentleman, who booked me an appt for mid April. Then I received a call from a lady with a few hours advising that the day that was booked for me was wrong and there was no aesthetician available that day and advised there was someone there the day before the original booking and the following Monday that could help me. I advised her that I would call back to rebook. I decided to rebook online for the day before the original appointment. I got another call back from the same lady advising that that day I booked, the aesthetician working that day didn’t know how to do the sugar waxing on pregnant women. I was so disappointed with this as I rearranged my day around this second appointment I booked. I then decided to go back to the spa I normally get these types of services done through.”

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Posted 1 year ago

“Very friendly staff, had a few good laughs, got what I was looking for experience was fantastic”

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Posted 1 year ago

Optimum Health & Kolya is rated 4.9 based on 1,917 reviews