Opus Energy Reviews

“ Run AWAY ! 1 star is too much We have been on the phone 15 times with Opus with followed up emails and they are asking un £800 for 1 month of electricity , have have sent meter reading religiously with PROOF and everytime they said they will update the invoice and they DO NOT. We have been at this for 4 weeks and now they have the cheeks to send the debts collectors !!! WORST CUSTOMER SERVICE EVER , do not make the mistake to give them an inch of business !!! ”

“ Thief dishonest and careless customer service took them 13 working days to get back to me I have to call them 4 times until I get a response and there response was I was responsible for paying bill from March but they have backdated to February because the other tenant company was dissolved in February they can’t bill him but he was under contract but they have charged me extra money because that 3 months was not under contract instead of charging old company they charged me which is already been paid by him what they did three refunds him the money and charges me for that period because they can make extra money absolutely disgusting company ”

“ AVOID THIS COMPANY. THEY ARE ROBBERS. THEY OVERCHARGE AS ESTIMATE YOUR BILL THOUGH YOU SEND IN METER READINGS. THE CHARGES ARE COMPLETE ANOMALIES AND THEY HARASS YOU TO PAY UP EVEN THOUGH I DISPUTED THE CHARGE. THE DEPARTMENTS DO NOT COMMUNICATE SO THE CUSTOMER SERVICE DEPARTMENT DOES NOT DEAL WITH THE BILLINGS DEPARTMENT SO ANY ISSUES ARE JUST NOT RELAYED. COULD NOT SAY ANY STRONGER DO NOT USE THEM! ”