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ororowear.com Reviews

4.3 Rating 772 Reviews
82 %
of reviewers recommend ororowear.com
4.3
Based on 772 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
I wear this vest everyday! Life changing! And the customer service, should you have any issues, is excellent. Aven was especially helpful. Excellent product!
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Posted 1 week ago
Heated gloves work as described. When deciding on size, if the measurements indicate size Med but fingers are not thin, I would recommend going up a size to L. Fingers are tight on man’s hand.
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Posted 1 week ago
Only one use to date, but so far so good.
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Posted 1 week ago
we charged the batery, plugged it in and nothing warmed up. DOA
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Posted 1 week ago
Hi Rick, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 week ago
I haven't worn it yet ....
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Posted 1 week ago
A Great Product from Great People.
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Posted 1 week ago
Enjoying my vest, and even ordered a second Mini battery to accompany it. Looking forward to purchasing more items in the near future.
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Posted 1 week ago
Bought the Hunting Jacket, it keeps me warm and is light enough so it dosent interfere with me shouldering gun for the goose and duck shot. The vest is great for keeping warm while doing yard chores and walking the dogs.
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Posted 1 week ago
I bought this product for my GF. When I needed to change the size of the item, the return/exchange was super easy!! We live in Bozeman, Montana, where the weather is always chilly in winter. She loves the vest!! Now, she can "chill" without freezing!! The heated pockets are her fave! Thank you, Ororo!!!
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Posted 1 week ago
Bought these with hopes that they'd be awesome. They weren't. I returned them. First of all, their sizes are all wrong on the website. I normally wear an XL glove, but per the website, I should be a medium. I bought a large, but they were still too small. The glasgow liners are not the same as the pictures on the website. The finger pads are cheap glue on pads that I'm confident won't stay on for long.
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Posted 1 week ago
Hi Daniel, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 week ago
Love my vest! I’m husky instructor in Minnesota and it has kept me warm all season!
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Posted 1 week ago
wife loves the vest
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Posted 1 week ago
Buyer Beware! The construction, quality, and customer service of these products is terrible. After wearing this garment for ~1-2 times per week for the past 3.5 months, the seams have begun to unravel. When I reached out to customer service, I was told that the warranty doesn’t cover “wear and tear.” A seam unraveling in a new garment is not wear and tear.
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Posted 1 week ago
Hi Katie, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
Posted 1 week ago
Amazing, customer service.
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Posted 1 week ago
Love it! Repeat buyer!!
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Posted 1 week ago
Impressive communication system and very prompt service. Wife loves the vest.
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Posted 1 week ago
I love my Ororo vest! And the customer service is excellent… they definitely stand by their products. My vest stopped heating after two years and it was quickly replaced.
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Posted 1 week ago
Was taking a trip to Chicago and this jacket was perfect!! Size was just right and still had a little room for a sweater underneath
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Posted 1 week ago
Love the vest but it doesn’t seem to be as warm as my original black down vest ?
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Posted 1 week ago
I love my Ororo stuff! I’ve had my vest for, I think, 4 years now and works just as good. I have purchased or have received as gifts, many more items and I love them all. Customer service was outstanding as well.
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Posted 1 week ago
ororowear.com is rated 4.3 based on 772 reviews