ororowear.com Reviews

Name: ororowear.com
Rating: 4.24

4.2 Rating 340 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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ororowear.com 5 star review on 24th November 2024

Charmaine T

ororowear.com 5 star review on 18th November 2024

Kathleen C

ororowear.com 5 star review on 12th November 2024

Elizabeth

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely horrible ! Never received a charger for the battery $(54). I wrote an email and received 2 differnet invoices showing me where to buy the charger for $21! Absurd!! Then the fact they used an odd okie for the battery from the jacket which requires you to buy only tiger batteries! Slick but BS . Do yourself a a favor and buy from a USA manufacture! I’m sending my stuff back .”

Helpful Report

Posted 1 month ago

Hi Eric, thank you for your review. However, upon checking, the order you purchased does not include a charger. And our customer service has contacted you and will assist you further.

Posted 1 month ago

“The heated vest is amazing. I love the heated collar, it keeps me warm . The heated pants fit me perfectly, can't wait to wear them hunting or plowing snow on my ATV.”

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Posted 1 month ago

“I love the products. The only problem is when it comes to ordering. Most companies allow you to modify a purchased order …you cannot on impropriety”

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Posted 1 month ago

“Easy to use site with complete information about each product. Easy to compare offerings.”

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Posted 1 month ago

“We love these products. They are great. They’re well-made and they look great on.,”

Helpful Report

Posted 1 month ago

“Pre purchase research is always done before I buy any product. Ororowear was very highly rated. I purchased a vest through the Amazon website and the lack of a charger accompanying the battery was not clearly stated. My suggestion would be to have a charger included with any Ororo purchase since the product warranty is only recognized when the charger is used. I contacted Amazon about the missing charger and they immediately sent me another vest package. Prior to the replacement package arriving, an Ororo representative contacted me. Ororo rep Giselle was very knowledgeable and helpful regarding the lack of charger with the vest. I had searched on Amazon and the only Ororo chargers I found were included with the purchase of a second battery (which I wasn't interested in). Giselle was very helpful in supplying the charger I required and even shipped it at their expense. In closing I would like to reiterate that when an item is required to properly use a item, it should be included with the products purchase. Thank you Giselle and Ororo.”

Helpful Report

Posted 1 month ago

“Amazing and worth every penny! Now so many styles and colors it’s hard not to want them all!!”

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Posted 1 month ago

“Was gifted a vest that ended up not working and their customer service was amazing! I returned the non working vest and got a new one within 8 days!”

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Posted 1 month ago

“Answered my question and got me the right batteries for gloves thanks.”

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Posted 1 month ago

“I have bought 3 down vest for my wife and mother in law. They are a year old now and have held up extremely well. Have recommended to 5 friends who have now purchased from here.”

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Posted 1 month ago

“she was so helpful and sweet. thank you”

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Posted 1 month ago

“Happy with my experience. Wish there were more style differences to choose from. Felt like I was mainly choosing between black, black, or a black vest.”

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Posted 1 month ago

“Needed to exchange jacket for different size and type. Customer service very helpful. This is my second Ororo item and I’ve been very pleased.”

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Posted 1 month ago

“We have 4 of your heated jackets and a pair of gloves- guess your doing well👍”

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Posted 1 month ago

“JUST IN TIME FOR THE COLD...I LOVE IT! SO FAR THE CHARGE LASTS FOR QUITE AWHILE AND IT'S AWESOME TO HEAT UP IN A MATTER OF MINUTES!!”

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Posted 1 month ago

“Good overall quality but did not receive the power bank with the vest”

Helpful Report

Posted 1 month ago

Hi Jaspher, thank you for your review. Please allow me to explain that the item you purchased is apparel only. So it will not come with a battery pack. If you need to purchase a battery pack, please feel free to email us at support@ororowear.com.

Posted 1 month ago

“Excellent purchase for my life style.”

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Posted 1 month ago

“I have yet to receive my battery!!!”

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Posted 1 month ago

Hi Albert, thank you for your review. Please don't worry, your package is in transit and we will keep following it.

Posted 1 month ago

“Battery arrived in a timely manner, but it will not charge. This is my second dud battery. SO FRUSTRATING. Tried several cords and plugs to rule out those as the problem. I've sent an email and am waiting for a reply because I need this charged and ready to go in 5 days.”

Helpful Report

Posted 1 month ago

Hi Stephanie, thank you for your review. It is noticed that one of our customer service specialists has replied to your email. Please don't worry, we will try our best to help you resolve this.

Posted 1 month ago

“Love the products. Well made and keeps me warm!”

Helpful Report

Posted 1 month ago

ororowear.com is rated 4.2 based on 340 reviews