ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with my wife's Ororo heated vest because it is a well tailored garment, warm and looks great. And...a loud shout out with kudos to their customer service department for their prompt attention and follow through with my questions and concerns. They are user friendly, good listeners and stand behind their product...just fantastic service!. This was the best Christmas gift of 2024 and our entire family will be customers going forward.”

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Posted 1 month ago

“The heated gloves do not produce sufficient heat to keep fingers warm. After they heated I kept the heat control to high . The outside temperature was 20 degrees , I was running my tractor snow blowing. Batteries fully charged. I returned the first pair, after several email exchanges a second pair was exchanged . I did not want to be disappointed hoping the first pair was defective but I was. I had to reason with customer support that I was still in the warranty period after sending proof of purchase from their site . The company did come through .”

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Posted 1 month ago

Hi Michael, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to contact us if you need any other assistance. We are always here to help :)

Posted 1 month ago

“I bought the vest for my daughter as a gift. She loves it. Keeps her very warm on these bitterly cold days as she watches her son play soccer!”

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Posted 1 month ago

“My daughter loves her new vest. Had the opportunity to wear it a couple nights at the horse barn. She says it’s comfortable and warm. Great product.”

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Posted 1 month ago

“After using the size chart a ordered a medium, but they were too small. I exchanged them for a large. The battery has to be put in the pocket plug first. Battery life is good. I was disappointed that the fingers didn't get warm, even on high wearing the outer glove. I was taking photographs with a camera, so I had to take the outer glove off a lot. The right hand outter glove is extreamly hard to get on over the inner glove. The touch compatibility is bad. I tried both hands, and different pressures, but they did not work most of the time, the reason for 3 stars. I have a vest too, which is great. In the house with the vest turned off, it feels like it is on, so I will put it on if I'm a littel cold. I think the prices are good and would buy them again.”

Helpful Report

Posted 1 month ago

Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“Love my best so cozy when it’s cold and the pockets get nice and toasty.”

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Posted 1 month ago

“Love my vest. I use it everyday.”

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Posted 1 month ago

“I am 86 years old and just palin cold all the time. I do layer my clothing, and by adding the heated vest it helps to keep the chill away! Oh, and the cozy warm pockets.!!! The vest is very well made, and I chose the grey. The battery does charge comletely, in fact, in about 4 hours. Also, at low setting I do, once again in fact, get about 8 hours of warmth. Does work the way it's stated. I purchased this through the company and they are delightful to speak with. I felt confident in their product. And rightly so as I very happy with my purchase.!”

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Posted 1 month ago

“The bright yellow color is amazing! Love this coat!”

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Posted 1 month ago

“I love my vest but it takes too long to charge. I have already replaced the battery and now wonder if it’s the cord. It has been charging for 48 hours and still isn’t charged.”

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Posted 1 month ago

“Overall, I love the vest I purchased in 2023. However, the Men’s Heated Fleece Jacket was a bust. I’m not a big man and my arms are slender (I’m 75 and have had health issues). I couldn’t get my arms into the sleeves because they are very slender AND they’re fleece lined. There’s nothing but drag on anything I wear. Would be smart for you to line the inside of the sleeves with a satin type of material that would facilitate easy on & off actions. This explains why I am returning the jacket.”

Helpful Report

Posted 1 month ago

Hi Steven, thank you for your review. We are sorry if it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“It’s gets warm very quickly. The included battery lasts for 6-8 hours depending on the level you keep it on. Love the product.”

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Posted 1 month ago

“Very supportive and helpful”

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Posted 1 month ago

“Everyone was very helpful but the charger I purchased would not revive the battery. Must just be a bad battery.”

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Posted 1 month ago

“I bought a very basic vest and loved it so much I bought a more expensive vest in down with more heat. I love the vest for the most part, but the zipper which is very different than my first vest, gets stuck constantly. I still love it and it keeps me cozy but it was a lot of $$$ for a sticky zipper.”

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Posted 1 month ago

Hi Kelly, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 month ago

“I love the vest. I wish the battery stayed charged longer.”

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Posted 1 month ago

“We are repeat customers. Our first vest is roughly 4 years old and still works fine. Everything is high quality and works as advertised.”

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Posted 1 month ago

“Go with more heating zones if you can Easy to use”

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Posted 1 month ago

“i sent a vest to my sister, and i think your charging cable should come with a plug so you don't have to order one to charge it the first time”

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Posted 1 month ago

“I bought this for my 84 yo mother and she loves it! She is always cold so this made winter much better.”

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Posted 1 month ago

ororowear.com is rated 4.3 based on 996 reviews