ororowear.com Reviews

Name: ororowear.com
Rating: 4.33

4.3 Rating 763 Reviews

82 %

of reviewers recommend ororowear.com

4.3

Based on 763 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 17th February 2025

Barb B

ororowear.com 5 star review on 15th February 2025

Yvette N

ororowear.com 5 star review on 12th February 2025

Vicki H

ororowear.com 5 star review on 10th February 2025

Robert H

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the idea and the product. Only criticism I have is the location of the on/off button. It's hard to see and a bit inconvenient.”

Helpful Report

Posted 1 day ago

“I have an overall 3. I had a full coat & a vest stop heating within a week of each other. The coat was a Christmas gift to me from my wife & the vest was a Valentine’s gift to my wife from me. The coat was less a couple years old & since my wife purchased through Amazon, the warranty was for 1 year. Buy direct from Ororo, it’s 3 years & would have been warrantied. So I am out of a coat. Wouldn’t replace it thigh it was only a couple years old. The Vest: I ordered from Ororo.com & it was replaced immediately. I did have to send a picture showing the connector was cut off with scissors as they required. Guess they didn’t trust my word from their troubleshooting. I would have given 2.5 stars if available. Wherever you sell your product, stand behind it the same!! Hope this helps someone before buying.”

Helpful Report

Posted 1 day ago

“I bought a heated vest for my wife for Valentine's Day as she is often cold out here in WIsconsin. She absolutely LOVES it. I have one myself and the best feature for both of us is the heating element for the neck. Duration of battery seems to be as advertised and construction is sturdy and wll done.”

Helpful Report

Posted 1 day ago

“Although I have used this jacket over a year, but only used it during the winter months. I had an issue with charging the battery which had a poor connection and would never charge thus I had to get a new battery, but it seems as though the battery life does not last as long as the previous one. Overall, I think the price of the battery I paid was too much money.”

Helpful Report

Posted 1 day ago

“This is the best best ever! I have it on constantly. The battery works for about four hours on medium heat, I have two batteries so just swap and charge as necessary. Game changer for someone who is always freezing”

Helpful Report

Posted 1 day ago

“I had to exchange a Christmas gift and everyone in Customer Service was pleasant, professional and fast.”

Helpful Report

Posted 1 day ago

“Absolutely one of the best organizations I’ve ever had to deal with both in terms of service and the quality of its product.”

Helpful Report

Posted 1 day ago

“I havent gotten to wear it yet but wilkl be going fly fishing in Patagonia next week and expect to brea=k it in there.”

Helpful Report

Posted 1 day ago

“My girlfriend loves her jacket. She won’t take it off. She’s particularly impressed with the red stripe on the front as I am too.. Keep up the good work.”

Helpful Report

Posted 1 day ago

“Heated socks are not really warming my feet. Other products like vest and gloves have worked well.”

Helpful Report

Posted 2 days ago

“Ororo has changed my life! During the winter I spend all day in the barn riding and teaching, and it has truly made every day easier! Love my Ororo gear!”

Helpful Report

Posted 2 days ago

“When my heated vest arrived it came without a battery pack or any charging leads. When I queried this I was told that when supplying Europe this is the norm and I could purchase a battery pack separately. However, the advert I had read when I purchased my item on line while on holiday in the USA clearly stated everything was included and made not mention of exclusions to Europe - my delivery address would give me away surely? In short, I returned the garment and a refund was given (less delivery charges) but to get to this point I had to endure a series of rather blunt and unhelpful emails from the "Customer Services Team". I was left with a very bad feeling in my mounth.”

Helpful Report

Posted 2 days ago

“I love the vest-it keeps me warm without being weighted down with layers of clothing. I'm concerned about the quality. Within 2 days of owning/wearing it, the zipper pull on the battery pocket broke off- BROKE OFF-it could not be reattached. I ordered an additional battery that was supposed to be lighter and charge faster-I cannot detect any difference from the original battery. Even with my concerns, I cannot imagine not having this as part of my winter wardrobe-it does the job.”

Helpful Report

Posted 2 days ago

“I love my vest and ended up getting another to wear to the barn.(I also have a pair of the heated gloves for the barn. Thank you). My only problem was that my battery died and wouldn't charge. It was one of the larger batteries from many years ago. I ordered a new one and it came in a few days. Problem solved. I recommend this vest to everyone! Thanks again!”

Helpful Report

Posted 3 days ago

“battery pack does not last as long as expected. pockets do not warm enough to warm hands the neck warms well but not the body and pockets very disappointed that with the high cost of vest still need to add the high cost of battery and cord”

Helpful Report

Posted 3 days ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 2 days ago

“Perfect accessory for the cold weather! I never have to worry about the temps of my friends houses or sporting events or shopping or restaurants. I am always the right temperature! I love my Ororo vest!”

Helpful Report

Posted 3 days ago

“Worth every penny. Love how the jackets break the wind (I live in Chicago), how the battery holds charge, and how comfy and lightweight the jacket is.”

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Posted 3 days ago

“Excellent service—resolved a problem quickly and efficiently Would strongly recommend to others”

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Posted 3 days ago

“Bought this for my wife and she loves it, wears it all the time when she goes out.”

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Posted 3 days ago

“The fleece vest is soft and warm on its own. Turn the heat ON and it's fabulous. I can't believe I resisted getting one for so long. I also have a pair of the heated gloves which I use for days when it's in the 20s or below for running and in the 40s or below for cycling. They are a game changer!”

Helpful Report

Posted 3 days ago

ororowear.com is rated 4.3 based on 763 reviews