ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really line that I can adjust the heat. It is a cozy vest.”

Helpful Report

Posted 1 month ago

“Awesome! Great product”

Helpful Report

Posted 1 month ago

“Love the longer length!”

Helpful Report

Posted 1 month ago

“Very good company. Would highly recommend.”

Helpful Report

Posted 1 month ago

“I love their products and have bought a couple of vests for me and family members. I have also bought a jacket and a hunting jacket. All are great. I had one issue with an incorrect item being sent to me but their representatives quickly got the correct item out to me and made it easy to return the incorrect item. Great products.”

Helpful Report

Posted 1 month ago

“I can only say I was pleasantly surprised how much I liked this jacket on my ski trip. It is not heavy (except for battery). It performs great in temps of 20-30 degrees and was more wind proof than I thought it would be. I can’t rate how well it would do in wet conditions as it was sunny cool days on my ski trip. I plan to try it in wet conditions when I’m in a situation I can switch jackets if it is soaking up snow/slush. I would turn it on low at these temperatures on lift ride and usually needed to shut off when skiing. Interesting but the middle of your back feels like you have it on when it isn’t. I think it absorbs heat from sun too. I bought it on sale so the price was nice. Again, it probably won’t replace a gortex jacket for extreme conditions but works great in the cold.”

ororowear.com 5 star review on 14th March 2025

Helpful Report

Posted 1 month ago

“We are very pleased with the two Ororo jackets we purchased. And we were impressed with the customer service people and how helpful and patient they were in processing returns and ensuring that billing was accurate. They were knowledgeable, personable, and communcated clearly. Also, we were able to reach them quickly by phone, without waiting in a long que.”

Helpful Report

Posted 1 month ago

“Great product, Great service. I worked in a big company in the freezer. Product works great. Friends and family are purchasing.”

Helpful Report

Posted 1 month ago

“Light weight and warm. Material blocks the wind too. I wear it under a down coat in really cold weather and it keeps me very warm. Love it!”

Helpful Report

Posted 1 month ago

“Liked the fabric of the new heated vest. It is a smooth exterior finish and doesn't seem to "pill" like the other fleece vest I have. The navy color is nice as well.”

Helpful Report

Posted 1 month ago

“I ordered the Buffalo gloves for my husband. Unfortunately, the fingers are not heated and that is where the heat is needed, the extremities.”

Helpful Report

Posted 1 month ago

Hi Susan, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 month ago

“Best jacket ever. Even without the heat on the jacket is warm without sweating. With the jacket heat on, golf or snow blowing is comfortanle.”

Helpful Report

Posted 1 month ago

“These items have gotten me through the winter. Cannot rave about them enough. I have 2 long vests in white and black. I feel like I could be the ORORO brand ambassador I have told sooooooo many people about them!”

Helpful Report

Posted 1 month ago

“Great gear. I use for hunting and work as a zoo keeper. Held up to 0 degree weather in the woods for 12 hours no problem. Purchased a new winter jacket after hunting season as well as the poncho for my blind next year. Definitely a fan”

Helpful Report

Posted 1 month ago

“I am very happy to go out on a cold day to golf and have a wonderful warm vest to wear I am also very happy with the heated scarf. I wear it for easing neck muscle pain and for migraine headaches”

Helpful Report

Posted 1 month ago

“Excellent product. Quick delivery”

Helpful Report

Posted 1 month ago

“Item is made well. Size chart was wrong for me. Originally ordered a M per size chart. Returned and re-ordered a L. Item fits. Return process worked very well.”

Helpful Report

Posted 1 month ago

“Great vest and delivery. Really comfortable and stays warm. Love it.”

Helpful Report

Posted 1 month ago

“My mom bought this vest for me to wear outdoors on cooler days. The vest intself is wonderful. It fits great and the warming features work great. Unfortunately my battery was taking over 24 hours to charge (this is after about 2 weeks of using it). At first when I contacted the company, they were excellent and responsive. Howeve, I found their replacement policy outdated and inconvenient. I had to send them my battery back (that's fine, but I had to find my own packaging for this). Not only unitl they received my battery would they send me a new replacement (this left me without a battery for 2 weeks). I also was charged for shipping; when I asked about this, I was met with "this is our policy". Well, now you have my battery and I can't get another until I pay for shipping? What else am I supposed to do?”

Helpful Report

Posted 1 month ago

“I was very saddened by the product, I charged battery as directed. We received a a snow storm and put on gloves and followed starting instructions. It starts on hi and goes to medium, can’t tell the difference between medium & Hi. The gloves got lukewarm at best, I would not purchase another pair! I really expected more. Thanks”

Helpful Report

Posted 1 month ago

Hi Jane, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will help you resolve this situation.

Posted 1 month ago

ororowear.com is rated 4.3 based on 996 reviews