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ororowear.com Reviews

4.2 Rating 340 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 340 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

Write Your review

Anonymous
Anonymous  // 01/01/2019
I have a vest and thought I had lost my battery and I was sick. I love my vest so much so went to order a new battery and found a coat on sale. I can’t live without my vest so thought a coat would be a perfect addition. It heavy enough it will be so warm this winter. Thanks for making this product and making my life warm and happy.
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Posted 3 months ago
Heated vest recommended by co-workers who love them! Ordered vest for my daughter to wear in the winters months.
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Posted 3 months ago
Fast, Professional, Helpful. I have already referred people to Ororo this past Spring and they have purchased. We run Dog Agility and it gets cold practicing outside in the winters!
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Posted 4 months ago
Best cold weather I have ever worn.
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Posted 4 months ago
love this brand!
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Posted 4 months ago
Easy company to order from. Quality products with no excuses.
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Posted 4 months ago
Always flawless
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Posted 4 months ago
Order process is very easy to use.
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Posted 4 months ago
Asking for a review before the product was even delivered is a bit much to ask. Right now, I’m assuming things will be fine. Might give 4 or 5 stars after I get the vest.
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Posted 4 months ago
Hi there, thank you for your review. And I apologize for asking for a review before delivery. Upon checking, your package has been delivered. If you need any further help, welcome to email us at support@ororowear.com
Posted 3 months ago
For some reason my orders kept getting denied because of fraud but , once I emailed the company and explained and confirmed my address they sent product to me. I will order from them in the future.
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Posted 4 months ago
Very nice selection of clothing. Very easy to understand description of the items. I found the check out process to be a bit tedious. Family members speak highly of your products so this is to be a gift for someone who is always cold.
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Posted 4 months ago
I purchased a heated vest on the recommendation of a friend. I also purchased an extra battery. I haven't used the vest yet but I'm excited to use it on my next hike. Purchase was easy, prices reasonable ans shipping was fast.
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Posted 4 months ago
Service was good
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Posted 4 months ago
Customer service was prompt, personalized, and helpful.
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Posted 4 months ago
I've looked at heated clothing on Amazon and I just never could make a purchase, not knowing the quality of the items in question. I'm not sure how I found Ororo but I'm glad I did. The first heated clothing iten I have from Ororo is a pare of heated socks, my wife got them for me for Christmas 2023 (I ask for them) and I want to say, I was really impressed with the quality and fit of them. That's why I made my recent purchase A heated fleece jacket, Ihave no doubt that the quality will be the same. The Ororo page is easy to navigate and the purchase was pretty easy, I checked out with Pay-Pal.
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Posted 4 months ago
Easy to understand and order from.
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Posted 4 months ago
I love this company. Everything I have bought has been amazing. I can not say enough good things about them and their customer service!
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Posted 4 months ago
I usually like Ororo but one issue is on the website. I haven't been able to redeem my toasty rewards, and when I wrote the company they tried to help & told me I had rewards to redeem, but I can't. Will keep trying but am a little disappointed I couldn't order for my birthday (wish has now past).
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Posted 4 months ago
Hello Lori, thank you for your review, and we apologize for the unpleasant shopping experience. We can totally understand your frustration and disappointment, this is definitely not what we expect. Our customer service representative has reached out to you and assisted you further. We will keep following up until all is set. We appreciate your understanding and patience in this matter.
Posted 4 months ago
They are great to work with. Very responsive and helpful. I appreciate their promt shipping as well.
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Posted 4 months ago
Love my heated apparel! I just wish you made a hat with heating elements. I get migraines, and the heat keeps the blood flowing, and eases the pain. I end up with a heated scarf wrapped around my head half of the time.
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Posted 4 months ago
ororowear.com is rated 4.2 based on 340 reviews