ororowear.com Reviews

Name: ororowear.com
Rating: 4.33

4.3 Rating 769 Reviews

82 %

of reviewers recommend ororowear.com

4.3

Based on 769 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 17th February 2025

Barb B

ororowear.com 5 star review on 15th February 2025

Yvette N

ororowear.com 5 star review on 12th February 2025

Vicki H

ororowear.com 5 star review on 10th February 2025

Robert H

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Ororo, but the wires that seem to connect to the power button, are obvious and run right over my left breast, which only makes it look like I have a crazy left nipple.”

Helpful Report

Posted 1 week ago

Hi Miranda, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 5 days ago

“The battery life is bad. Took these to Vail and within 2 hours, the batteries were dead and without the heaters, the mittens are not warm. If you are looking for long lasting heated mittens for outdoor activities, I would recommend paying more.”

Helpful Report

Posted 1 week ago

Hi Sydney, thank you for your review. One of our customer service specialists will get in touch with you and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 5 days ago

“Love the vest and gloves. Wish the batteries would last longer. Nice to have an extra set”

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Posted 1 week ago

“Have purchased several outerwear pieces since picking up a vest at the Ski Show in Boston. My family has also purchased many pieces. We are all very pleased with the products. My most recent buy, the ski jacket is fantastic. Did not have to use the heat festure all day skiing but loved it when riding the lift in the cold and windy weather.”

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Posted 1 week ago

“Third vest bought for family and they are the best. Stupidly clicked on wrong size on last purchase and the return and replace policy was seamless. Thanks”

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Posted 1 week ago

“The vest fits well…easy to charge…and the charge lasts over 3 hours”

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Posted 1 week ago

“Bought as a gift for my wife. She absolutely loves it wears it every chance she gets!”

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Posted 1 week ago

“This coat was given, as a gift to my wife, For Christmas. She loves the warmth it provides and especially likes the area around he neck that stays comfortably warm. Thank you Ororo!”

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Posted 1 week ago

“Good leather. Very narrow in the wrist especially with the battery”

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Posted 1 week ago

“Still waiting for the second part of my order. The vest arrived promptly and is very good. The battery storage bag is late and there is no update on its arrival. Was charged for it right away on 2/3 but as of 2/13 no idea where it is. The last update was 2/8.”

Helpful Report

Posted 1 week ago

Hi there, thank you for your review. We are sorry if you didn't receive your package. Please feel free to contact our support team at support@ororowear.com so that we can assist you further. We will try our best to help you resolve this situation.

Posted 5 days ago

“Awesome product I have a vest and a jacket they’re both terrific.”

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Posted 1 week ago

“I LOVE my jacket! It keeps me toasty warm! I will order another one! My only wish is that the website was more user friendly. I want to order another battery, difficult for me to find!”

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Posted 1 week ago

“I love it!!”

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Posted 1 week ago

“You sent me a link to do a review and I still haven’t received the product. It’s been 2 weeks since I ordered. Allegedly arriving tomorrow finally”

Helpful Report

Posted 1 week ago

Hi Craig, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our logistics department for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 5 days ago

“We had great customer service in exchanging the gloves but unfortunately they still do not work so we will be asking for a refund.”

Helpful Report

Posted 1 week ago

Hi Lauren, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 5 days ago

“Customer service is amazing.. They are willing to work with you..”

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Posted 1 week ago

“They are both very nice but my husband is a small man and the medium size is not cut very generously. It barely snaps but he loves it anyway.”

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Posted 1 week ago

“I was sent a replacement battery and charging plug due to the extended period of time the new version of the battery was taking to charge. The replacement - 1 full use of battery took over 24 hours to get a full charge and 2nd full use of the battery again taking 24 hours to charge. Very dissatisfied with this product. It was supposed to have improved charging time.”

Helpful Report

Posted 1 week ago

Hi Jennifer, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 week ago

“Gave to to my daughter at college as her roommates don't believe in turning up the heat in their apartment. She was using a heated blanket but it was a pain to carry up to her room at bedtime and back downstairs to use during the day. She absolutely LOVES this jacket and wears it all the time. Now she's toasty warm and can move freely from apartment to classes staying warm. And leaving the blanket on her bed means she's not climbing into a cold bed every night. I had gotten one of the quilted orono jackets for my mom as she's always cold and she wears it constantly. This fleece one for my daughter is a little thinner material, which works better for her. Very happy with both purchases!”

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Posted 1 week ago

“Already wrote a review of my experience with ORORO.”

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Posted 1 week ago

ororowear.com is rated 4.3 based on 769 reviews