ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 346 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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ororowear.com 5 star review on 10th January 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate the quick and friendly response in replacing my battery. Harold was so friendly and always helpful. I give him a 20 out of 10. So grateful as I just purchased as additional vest for a family member knowing I have chosen the best brand with the best customer service!”

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Posted 1 month ago

“Love my best. Spare batteries are a little pricey.”

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Posted 1 month ago

“This is the second Ororo heated vested that I have purchased. As an equestrian, I am outdoors much of the winter months and w/ the vest, I no longer need to wear bulky coats to keep me warm. I highly recommend the women's Ororo vest.”

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Posted 1 month ago

“The service is top notch! Packaged amazingly well! This is a Christmas gift for my wife and I'm sure she'll be impressed!!”

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Posted 1 month ago

“Another well made product by my favorite heated apparel brand!!”

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Posted 1 month ago

“Ororo website has no peer. It is outstanding! The website is well organized and for customers it is easy to find products. Most amazing was when I left a voicemail, I got a call back, too! Just charged up the vest, but we live in Carlsbad, CA, where our temperature today is in the low sixties but the test will be in January when I'm skiing in 20 degree weather.”

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Posted 1 month ago

“Easy purchase....Product as good as advertised! Good packaging...easy instructions”

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Posted 1 month ago

“Awesome quality, awesome service!!!!”

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Posted 1 month ago

“Easy to work thru there online store to pick what your needs are. We bought 2 vest from the outlet open box store this time around and are very happy with both vest.”

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Posted 1 month ago

“My order was packed and shipped on time, and the slippers will make a great presents 🎁 for my family. They look nice and warm for their feet.”

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Posted 1 month ago

“I ordered a small in this coat but a medium was delivered. It was an open box order but the description said every open box order is inspected and this obviously was not and now I can’t return it. The size runs very big. I love ororo products but I am very unsatisfied with this purchase since I can’t exchange itt. I wouldn’t have ordered it if I know there was a possibility of the wrong size being delivered.”

Helpful Report

Posted 1 month ago

Hi Jenny, thank you for your review. One of our customer service specialists will get in touch with you and assist you further. Please don't worry, we will help you resolve this.

Posted 1 month ago

“Open box items look like they are brand new. Half off standard pricing. If the hold up, I'm going to be ecstatic! They do run small so go up in size or try on in a store before ordering online.”

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Posted 1 month ago

“Easy to order, Very quick delivery. Good tracking information. Just in time for football playoffs”

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Posted 1 month ago

“It hasn't arrived .....ask me later”

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Posted 1 month ago

Hi Kelcey, thank you for your review. It is noticed that your package has been delivered to you already. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“Wish I knew it runs small.”

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Posted 1 month ago

Hi Maureen, thank you for your review. We have forwarded your review to our team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 1 month ago

“sent wrong coat/wrong size”

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Posted 1 month ago

Hi Joe, thank you for your review. Sorry for the unhappy shopping experience. It is noticed that you have submitted a return request on our return center. We will process the refund within 3 business days of receiving the return shipment. Please feel free to contact us at support@ororowear.com if you need any other assistance.

Posted 1 month ago

“Great product and fast delivery!!”

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Posted 1 month ago

“Bought as a gift. The size chart was helpful and ensured a good fit. Idea of the 2 part glove system was appreciated. Good quality, and definitley appreciated the case for the gloves. Thank you.”

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Posted 1 month ago

“user friendly easy to navigate website”

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Posted 1 month ago

“Fast shipper, warm Merchandise”

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Posted 1 month ago

ororowear.com is rated 4.2 based on 346 reviews