Orthofeet Reviews

2.3 Rating 129 Reviews

29 %

of reviewers recommend Orthofeet

Company Reviews

Questions

Metrics

2.3

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

How does Orthofeet deliver? How long does Orthofeet take to deliver? Does Orthofeet deliver on time? How is accuracy and good condition of items delivered by Orthofeet?

Returns

How is Orthofeet returns process?

Customer Service

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How is Orthofeet returns process?

Helpful Report

(3 weeks ago)

Greater than 56% of reviewers feedback is Orthofeet returns process is easy.

Helpful Report

(3 weeks ago)

25.00%

Industry Average

“ I have not had any interactions with customer service and returns as yet, but delivery is via FEDEX and expedient. I do have a concern over cheap materials, i.e. plastic zippers on boots and the insole pads which tend to crush after a month or two of wear. Why is Orthofeet not using metal zippers in their products? Broken zippers cause shoes to fail necessitating repair. ”

- Thomas Goodrich

“ This is exactly why I do my shopping online and have my purchases delivered to my home, and I have never encountered any retailer who required returns to be processed differently than the way they were delivered. ”

- Anonymous

Orthofeet Reviews

Returns - Difficult