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Orthofeet Reviews

2.3 Rating 129 Reviews
29 %
of reviewers recommend Orthofeet
2.3
Based on 129 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Returns & Refunds
Returns Process
Easy

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Orthofeet 1 star review on 31st December 2024
Michael
Orthofeet 1 star review on 31st December 2024
Michael
Orthofeet 1 star review on 3rd December 2024
Anonymous
Orthofeet 2 star review on 13th April 2024
Anonymous
Orthofeet 2 star review on 13th April 2024
Anonymous
Orthofeet 2 star review on 13th April 2024
Anonymous
Orthofeet 1 star review on 8th April 2024
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
I have good experience
Helpful Report
Posted 1 month ago
I love my orthofeet shoes Ive been wanting a shoe of this caliber for a while thank you
Helpful Report
Posted 2 months ago
I purchased two pairs from Orthofeet; the Emma Boot and the Charlotte Slipper. The slipper was exactly what I wanted; a comfortable slipper with some support and a hard sole so I could walk outside if needed. I wear a 7.5 and purchased the 7.5; the fit was perfect. I wanted to love the Emma Boot. It's very stylish for an orthodic shoe. The inserts are a great idea to adjust the sizing to your foot exactly. It's very well made. I love that Orthofeet allows a 60 day wear test because shoes often feel comfortable within 10 minutes at the store, but the true test is actually wearing the shoe to a function and standing for hours in it. I decided to return the Emma for the following reasons: it has a very hard sole and stiff upper. It could be after 60 days of wear it would soften up, but it was uncomfortable after two. The heal is a good height, but it narrows at the base so does not provide (for me) enough stability. My ankle tends to roll and I was afraid that if I wasn't paying attention, I would twist my ankle. The included arch support are a great idea, but they are very hard. Could they be made out of rubber and not plastic? Orthofeet, if you're listening, I'd suggest a boot with a wedge that doesn't narrow in width from top to bottom. I'd guess your audience is mostly older adults who need some type of orthodic and wedges can provide height without having to balance on a narrow heal. A softer material for the arch support would also be ideal. The Orthofeet return policy is the real deal. I reboxed up my boots, took them to a UPS store and had the refund on my card before I got home. Their customer service is beyond perfection. Even though the boots didn't work for me, they are very well made and the inserts that make 1/8 adjustments are also great. That and their customer service is why I'm giving them 5 stars. I will definitely buy from them again.
Helpful Report
Posted 4 months ago
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Posted 10 months ago
This review is regarding the EXTRAORDINARY!!! customer service at Orthofeet. On a Friday, I ordered sandals, then cancelled because I thought they would not arrive in time. The order was cancelled, and refund was made, but by TUESDAY, the sandals were delivered (to CA). The shipment process outpaced the cancellation, which was amazing -especially given that it was the weekend. The sandals were comfortable but not quite right for my fussy feet. So I am returning with the free shipping label being sent to me. I put them through so many hoops and they jumped through every one with flying colors. So sorry for the many twists I caused in my order but so amazed and appreciative by their stellar business practices. Thank you Orthofeet!
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Posted 1 year ago
I love my orthofeet shoes. My husband had faceitas and they helped his pain.
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Posted 1 year ago
I purchased the Hunter boots and couldn't be more pleased. They sustain the waterproofing, are very comfortable, and have been durable. Since my satisfaction was high, I purchased a second pair to replace the first due to constant demanding by use. Previously would purchase Merril Mohab boots for years but found these boots by Orthofeet much better.
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Posted 1 year ago
Just got my orthofeet shoes. I ABSOLUTELY LOVE them. So far they have been amazingly comfortable and I have Plantar fasciitis.
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Posted 1 year ago
For the past 10 years I have bought mostly Orthofeet Shoes. I wear a 6E so there is a limited selection on the market. By far, Orthofeet are the most comfortable, durable shoes I own. I use the green arch supports that come with the shoes for unmatched wearability. In my opinion they are an excellent value as well. I would love to see more of their styles available in x-x-wide (6E). I would surely buy them.
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Posted 1 year ago
I have placed several orders with orthofeet and always got them in a timely manner. My feet love these shoes. I am a diabetic and do alot of standing all day long. Good service , i did order a pair of boots that i needed to return because they were a little tight , sent me the next size up with no trouble. I do recommend.
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Posted 1 year ago
I have neuropathy and shoes hurt my feet till I got these shoes. They are the best shoe for my feet that I have ever had. The first pair I ordered didn’t fit, they took them back with no hassle at all and the 2nd pair fit perfectly.
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Posted 1 year ago
Absolutely dreadful- I ordered mine on 25.09.22 and they have not arrived and now I can’t even view my order in the link from my email confirmation. AVOID
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Posted 2 years ago
I love my new walking shoes! I have found relief from the arthritic pain in my toes ankles, and back . I plan on wearing them when I walk up the hills of San Francisco later this year. I'm so grateful to Orthofeet for making shoes that are comfortable and well made. .
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Posted 2 years ago
Just got my order after a few times of having to re contact them love them so far shoelaces are to short as someone else said I also only received one of the arch boosters for left shoe so I hope they send me one for my right footsise51/2 widemy heals already feel better thank you
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Posted 3 years ago
As far as comfort, the slippers that I got to alleviate my plantar fasciitis are among the most comfortable I've ever owned. They are truly like walking on a cloud. As far a customer service, it took a couple of times (and one instance of rude treatment by Zack) before I finally found a wonderful supervisor named Chris who got my order right.
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Posted 4 years ago
I don't do a lot of online shopping- especially for shoes as I have too many foot problems to mention- but I cannot say enough about this company and their products. I don't write reviews about what I do purchase online, but I had to reach out and thank them as shoe shopping for me is traumatic! Not inexpensive, but beautifully well made. I purchased a pair of Emma boots that fit me perfectly, and so very comfortable! They included inserts that ensured that perfect fit. Delivery was fast, perfectly packaged, and I am so grateful!! Thank you Orthofeet!!
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Posted 4 years ago
I HAVE OVER PRONATION, DIABETES, AND BACK PAIN. THE HUNTER LOW TOP BOOT WITH ORTHOPEDIC INSOLES HELP TO ALLEVIATE THESE PROBLEMS IN A VERY COMFORTABLE BOOT. I WILL BE A REPEAT BUYER.
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Posted 4 years ago
These are the first slippers which have delighted my very hard-to-please husband. These high-quality slippers actually fit well with the adjustable strap closure, stay on his feet properly, and are extremely comfortable to wear thanks to the lining and padded interior support. Look no further —these slippers are the best.
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Posted 4 years ago
Great shoes..Excellent comfort. Will buy again.
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Posted 4 years ago
These boot are wonderful. I can ware them all day and my feet don’t hurt. I would highly recommend them.
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Posted 4 years ago
Orthofeet is rated 2.3 based on 129 reviews