Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 913 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here’s the review from the person who received it: “I do not think you should use the recent people. They had a lot of filler - ferns. Some petals dropped in package; some dropped in arranging, some dropped as placing container. All first hour.” That and the flowers arrived after dinner time.”

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Posted 6 years ago

“The service was reliable and worth the dollar. Highly reccomend!”

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Posted 6 years ago

“The flowers were beautiful but the delivery process was horrendous. They tried delivering without calling first and then told me it would be another $20 to attempt a 2nd delivery. The second time they phoned so were successful. You can phone first without ruining the surprise which they did the second time anyways. $40 to deliver a $70 bouquet is insane. Clearly their profit model is on deliveries and not flowers...”

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Posted 6 years ago

“Smooth from start to finish!”

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Posted 6 years ago

“Delivery was made really late in the day when there was no one at home. Arrangement looked nothing like what was shown on the website. Really disappointed. Very poor value for money spent.”

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Posted 6 years ago

“Good Customer Service, fast delivery”

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Posted 6 years ago

“First time using Ottawa Florist and would highly recommend them! Very happy with this florist!”

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Posted 6 years ago

“lovely flowers”

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Posted 6 years ago

“Although the purchase of the flowers went very well I never received a notification that the flowers had actually been delivered.”

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Posted 6 years ago

“I ordered a premium bouquet on mother's day and the bouquet that was received was barely big enough to qualify as basic. I paid $141 for something that can be had anywhere for less than $50 delivered. And to top if off, my wife got the bouquet at 9pm.”

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Posted 6 years ago

“The owner/manager was patient with us he knew the look we were looking for. He was patient & brought the flowers to the hall. Great service. Thanks again.”

Ottawa Flowers Inc. 5 star review on 24th May 2018

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Posted 6 years ago

“I purchased a bouquet online, however a different arrangement was sent to my mother. After sending a picture of the correct bouquet featured online, and the one received I was told it would be exchanged. The next day, another completely different bouquet was delivered (yet again not the one purchased online). I would have appreciated being told that it was not possible to deliver the arrangement ordered, rather than being lied to- especially when I have been a loyal customer for years”

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Posted 6 years ago

“Very late delivery (9:45pm). If I knew if it would be that late I would not have ordered the flowers. Roses were also browning at the edges, likely from being in the delivery vehicle all day.”

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Posted 6 years ago

“I am not impressed. I placed an order online the Thursday before mother's day. I was advised that the flowers would be delivered between 8 am and 8 pm. My mother received a phone call at 9pm to say that the driver was on his way. She decided to cancel the order as this was not acceptable. I am still waiting for my credit card to be reimbursed.”

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Posted 6 years ago

“I didn't see the flowers but my mother said they were just lovely. The delivery was a little weird though, the girl called me 3 times, she couldn't find the delivery address but the flowers were delivered. Thank-you so much.”

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Posted 6 years ago

“Excellent service. Reliable. Great price. Easy to use”

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Posted 6 years ago

“Ordered chocolate gift basket at 230 on Friday before May long weekend and it was delivered by 530!!!! Awesome basket awesome service !”

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Posted 6 years ago

“beautiful done up, colours were bright and nice. Delivery was done on extract day, couldn't ask for anything better. shall be ordering there again.”

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Posted 6 years ago

“Customer service was excellent, our individual was very thoughtful, arrangement was beautiful.”

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Posted 6 years ago

“We ordered a standing spray for our very dear friend ,Tom Nantsios,, from Florida where we live, It is very hard to order something when you are so far away. And they told me that it was exceland.. We dealed with Pavel , who was extremely helpful. Thank you again Dimitris and Maro Pasvantis Hollywood , Florida”

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Posted 6 years ago

Ottawa Flowers Inc. is rated 4.2 based on 913 reviews