Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

Write Your review

Tell us how Ottawa Flowers Inc. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called Ottawa flowers late in the day before Mother’s Day but they were still able to help me and guaranteed delivery for Mother’s Day. They delivered by 5pm and the flowers were stunning! Thank you so much!”

Ottawa Flowers Inc. 5 star review on 26th May 2018

Helpful Report

Posted 6 years ago

Thank you for your feedback. We appreciate your kind words and looking forward to be of service again. Ottawa Flowers Team

Posted 6 years ago

“The flowers were beautiful and were delivered as promised on Mother's Day. Thanks!”

Helpful Report

Posted 6 years ago

“Just a note of appreciation to you and the florist in your employment, for both your responses, as I requested help with silk flowers this past Victoria weekend Monday. The change to the silk flowers at the cemetery was desperately needed! The new arrangement is beautiful, and fitting. My Mother’s retirement suite has a gorgeous new orchid as a centrepiece honouring my Dad and his former care of the surrounding orchids in bloom there. I’ll remember your Florist business in the future.”

Helpful Report

Posted 6 years ago

“I'll send a proper thank you note later on, but I just wanted to say that we loved all of the flowers! I got lots of compliments on them, especially my bouquet. They are still looking great and they're currently in vases at home. Thank you so much for all your help, the service was fantastic and you made us feel 100% confident that everything would be taken care of. I especially liked the alter arrangements, they looked great! Thanks again!!”

Helpful Report

Posted 6 years ago

“I am from out of town, and the service was efficient and quick delivery. Staff were helpful over the phone, and the arrangements were very attractively put together”

Helpful Report

Posted 6 years ago

“Hi, Thank you as always for your excellent service! The flowers are always a nice piece to our events! They look great - especially in photos! :)”

Helpful Report

Posted 6 years ago

“Bought flowers for Mother’s Day. Spent extra to have it the between 8 am and 8 pm. Flowers didn’t arrive til 930 at night. What’s the point. Even had to pay extra for delivery because it was In Kanata. Candles were not the ones they advertised on the website when I made the purchase. Overall bad experience.”

Helpful Report

Posted 6 years ago

“Here’s the review from the person who received it: “I do not think you should use the recent people. They had a lot of filler - ferns. Some petals dropped in package; some dropped in arranging, some dropped as placing container. All first hour.” That and the flowers arrived after dinner time.”

Helpful Report

Posted 6 years ago

“The service was reliable and worth the dollar. Highly reccomend!”

Helpful Report

Posted 6 years ago

“The flowers were beautiful but the delivery process was horrendous. They tried delivering without calling first and then told me it would be another $20 to attempt a 2nd delivery. The second time they phoned so were successful. You can phone first without ruining the surprise which they did the second time anyways. $40 to deliver a $70 bouquet is insane. Clearly their profit model is on deliveries and not flowers...”

Helpful Report

Posted 6 years ago

“Smooth from start to finish!”

Helpful Report

Posted 6 years ago

“Delivery was made really late in the day when there was no one at home. Arrangement looked nothing like what was shown on the website. Really disappointed. Very poor value for money spent.”

Helpful Report

Posted 6 years ago

“Good Customer Service, fast delivery”

Helpful Report

Posted 6 years ago

“First time using Ottawa Florist and would highly recommend them! Very happy with this florist!”

Helpful Report

Posted 6 years ago

“lovely flowers”

Helpful Report

Posted 6 years ago

“Although the purchase of the flowers went very well I never received a notification that the flowers had actually been delivered.”

Helpful Report

Posted 6 years ago

“I ordered a premium bouquet on mother's day and the bouquet that was received was barely big enough to qualify as basic. I paid $141 for something that can be had anywhere for less than $50 delivered. And to top if off, my wife got the bouquet at 9pm.”

Helpful Report

Posted 6 years ago

“The owner/manager was patient with us he knew the look we were looking for. He was patient & brought the flowers to the hall. Great service. Thanks again.”

Ottawa Flowers Inc. 5 star review on 24th May 2018

Helpful Report

Posted 6 years ago

“I purchased a bouquet online, however a different arrangement was sent to my mother. After sending a picture of the correct bouquet featured online, and the one received I was told it would be exchanged. The next day, another completely different bouquet was delivered (yet again not the one purchased online). I would have appreciated being told that it was not possible to deliver the arrangement ordered, rather than being lied to- especially when I have been a loyal customer for years”

Helpful Report

Posted 6 years ago

“Very late delivery (9:45pm). If I knew if it would be that late I would not have ordered the flowers. Roses were also browning at the edges, likely from being in the delivery vehicle all day.”

Helpful Report

Posted 6 years ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews