Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 912 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 912 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time ordering from Ottawa flowers and both times very happy”

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Posted 2 years ago

“Have used Ottawa Flowers 6 times in the last 3 years, for many different types of occasions and they have never once been less than spectacular. There customer support is second to none and the value for the money is unsurpassed.”

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Posted 2 years ago

“Totally nailed it- looked even better than the picture. Love love love”

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Posted 2 years ago

“I particularly picked a specific arrangement from the website and the order was totally DIFFERENT !!! It was supposed to be a rainbow basket, and what was delivered had two colors only! I could've taken the picture from the website to any flower shop to do the exact same, but I was honest enough to order from Ottawa Flowers assuming it's THEIR amazing design which they did not bother to honor I called to check on the order , the lady who picked it up told me the recipient has received it personally, later I realized my friend was working from home and did not even go to the office. So who exactly received the flowers? Why did we leave the recipient contact if you will not call her Such a waste of Money!”

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Posted 2 years ago

“Ottawa Flowers never disappoints. Lovely fresh flowers, unsurpassed selection, and beautiful creative arrangements.”

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Posted 2 years ago

“The flowers were fine, but I had ordered an upgraded Congratulations arrangement , but my wife received a small Happy Anniversary arrangement.”

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Posted 2 years ago

“Wonderful service”

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Posted 2 years ago

“Thank you for the beautiful bouquet and the swift delivery. It made our mother's 91st birthday an even more special day!”

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Posted 2 years ago

“Excellent service, delivered on time, competitive price and beautiful.”

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Posted 2 years ago

“I paid or delivery at a certain time and date; the location for delivery is five minutes from their office; I had to phone twice after delivery time to ask when it will be and yet fifty minutes late delivery has not yet happened!! The joy of sending flowers is spoiled. The magic for the recipient is gone.”

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Posted 2 years ago

“Very unimpressed with both the product I received and the customer service. I ordered a bouquet for my sister who just had a baby - i paid for what was supposed to be baby blue with blue flowers, teddy bear and ribbon and instead a white bouquet in a navy blue glass vase arrived. When I called to complain I was told that they would call accounting to give me a partial refund but couldn’t tell me what the refund was. It ended up being 50% of what I paid when it should have been 100% reimbursed as the product I purchased was nothing like the product that arrived. I will be leaving a Google review with pictures. Very unfortunate that this was handled the way it was as I order lots of flowers and am constantly asked for recommendations for events. Will not be recommending this company.”

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Posted 2 years ago

“It was easy to place my order online and the delivery was done on the date I chose. Great selection too. Will certainly use your services again !”

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Posted 2 years ago

“Thank you for such a quick and efficient service. All the bunches of flowers were delivered in good time and looked very close to the pictures I chose from your website.”

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Posted 2 years ago

“The product I chose was literally the same as in the picture, and the flowers have been delivered at the right time. Thanks a lot!”

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Posted 2 years ago

“Very good arrangements, and well recieved!”

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Posted 2 years ago

“Have dealt with Ottawa Flowers Inc. for many years. We live in St. Thomas but have many friends and family still there. We started using Ottawa Flowers Inc. to make special occasions perfect for them.”

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Posted 2 years ago

“We have been using Ottawa Flowers Inc for many of our clients - always a great product.”

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Posted 2 years ago

“MarmiT Creations has enjoyed a continuous business-to-business collaboration with Ottawa Flowers for over two years. The business blend is an excellent match, with our artisan greeting card product line helping Ottawa Flowers maintain sustainable connections with their clients. The management and staff at Ottawa Flowers are an exceptional team and a pleasure to do business with. We value our partnership and hope that it continues. We highly recommend Ottawa Flowers for their exceptional expertise and client service!”

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Posted 2 years ago

“Paid extra for delivery before 4pm. Order was not delivered at all. Delivery was to a hospital. Website explicitly states that they deliver to this hospital. When I called to ask why my flowers were not delivered, they told me that they do not deliver to this hospital. Could have ordered from somewhere else if I had been told this upfront, now the whole opportunity to send flowers that day was missed. Was promised an immediate refund. Refund not provided.”

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Posted 2 years ago

“The arrangement was beautiful and very well received!”

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Posted 3 years ago

Ottawa Flowers Inc. is rated 4.2 based on 912 reviews