Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and easy online order, haven’t received it yet but looking forward to how it’ll look!”

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Posted 2 years ago

“Quick delivery, beautiful flowers, helpful staff!”

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Posted 2 years ago

“Ordered here on multiple occasions, flowers are always gorgeous. Only issue i’ve noticed is my boyfriend and I both got our mothers arrangements for they’re birthdays on the same day but I paid extra for a “premium”bouquet and they came out looking the same. Both beautiful but paying extra didn’t make a difference.”

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Posted 2 years ago

“Easy to order especially as I live in England and was able to make this purchase easily especially overseas”

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Posted 2 years ago

“Ordering flowers + chocolates online for my father was easy, quick and under $100. Fantastic!”

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Posted 2 years ago

“Great value,prompt same-day delivery and very fresh flowers. This is my second time ordering for friends in the Ottawa area and my go-to for the city. Flowers were as abundant as shown on website - attached is the smallest size for the Orange and Red bouquet”

Ottawa Flowers Inc. 5 star review on 8th February 2022

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Posted 2 years ago

“Friendly customer service person”

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Posted 2 years ago

“To be honest this review is a bit challenging, because I only made the order yesterday. Service so far has been stellar - so bravo on that. But the hard part comes next guys, because really all I care about is getting a sexy bouquet of roses on Valentine’s Day that my girl is going to love. If you can pull it off, well you’ll be all-stars in my eyes - I truly mean that. But if you don’t, and I get something questionable that makes me look like a peasant when I give it to her - well we’ll cross that bridge when we get there friends. All this to say no pressure and keep up the great work over there. I have no doubt in my mind I’m dealing with all-stars. Cheers, and see you soon. Josh”

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Posted 2 years ago

“Second time ordering from Ottawa flowers and both times very happy”

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Posted 2 years ago

“Have used Ottawa Flowers 6 times in the last 3 years, for many different types of occasions and they have never once been less than spectacular. There customer support is second to none and the value for the money is unsurpassed.”

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Posted 2 years ago

“Totally nailed it- looked even better than the picture. Love love love”

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Posted 2 years ago

“I particularly picked a specific arrangement from the website and the order was totally DIFFERENT !!! It was supposed to be a rainbow basket, and what was delivered had two colors only! I could've taken the picture from the website to any flower shop to do the exact same, but I was honest enough to order from Ottawa Flowers assuming it's THEIR amazing design which they did not bother to honor I called to check on the order , the lady who picked it up told me the recipient has received it personally, later I realized my friend was working from home and did not even go to the office. So who exactly received the flowers? Why did we leave the recipient contact if you will not call her Such a waste of Money!”

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Posted 2 years ago

“Ottawa Flowers never disappoints. Lovely fresh flowers, unsurpassed selection, and beautiful creative arrangements.”

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Posted 3 years ago

“The flowers were fine, but I had ordered an upgraded Congratulations arrangement , but my wife received a small Happy Anniversary arrangement.”

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Posted 3 years ago

“Wonderful service”

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Posted 3 years ago

“Thank you for the beautiful bouquet and the swift delivery. It made our mother's 91st birthday an even more special day!”

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Posted 3 years ago

“Excellent service, delivered on time, competitive price and beautiful.”

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Posted 3 years ago

“I paid or delivery at a certain time and date; the location for delivery is five minutes from their office; I had to phone twice after delivery time to ask when it will be and yet fifty minutes late delivery has not yet happened!! The joy of sending flowers is spoiled. The magic for the recipient is gone.”

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Posted 3 years ago

“Very unimpressed with both the product I received and the customer service. I ordered a bouquet for my sister who just had a baby - i paid for what was supposed to be baby blue with blue flowers, teddy bear and ribbon and instead a white bouquet in a navy blue glass vase arrived. When I called to complain I was told that they would call accounting to give me a partial refund but couldn’t tell me what the refund was. It ended up being 50% of what I paid when it should have been 100% reimbursed as the product I purchased was nothing like the product that arrived. I will be leaving a Google review with pictures. Very unfortunate that this was handled the way it was as I order lots of flowers and am constantly asked for recommendations for events. Will not be recommending this company.”

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Posted 3 years ago

“It was easy to place my order online and the delivery was done on the date I chose. Great selection too. Will certainly use your services again !”

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Posted 3 years ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews