Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome flower arrangements and service! I’m a repeat customer for all my floral gifts.”

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Posted 2 years ago

“This company is amazing! Great customer service, beautiful arrangements and fun extra goodies to add on!”

Ottawa Flowers Inc. 5 star review on 20th October 2022

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Posted 2 years ago

“The flowers are beautiful and always are to satisfaction. The delivery service is horrific. We opted for same delivery order early in the day (8 am). Our delivery person arrived close to midnight, woke our ten year old out of bed after repeated knocks and doorbell rings, and caused our household significant stress. All of this despite our saying that the 'next day' was ok when ordering. No contact was made throughout the day to let us know the delivery would arrive so late. Completely unprofessional and as a consequence we will never use this service again. If you choose to use this service opt for the pickup option.”

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Posted 2 years ago

“Great company! Great prices! Used flower subscription and get delivery notifications and delivery is always spot on with beautiful arrangements! Love it!”

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Posted 2 years ago

“Ottawa flowers are the best flower place in Ottawa they have everything fresh and a good choice of flowers”

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Posted 2 years ago

“A very impressive, easy-to-use website. Well done.”

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Posted 2 years ago

“Flower arrangement. Jubilant tidings even better than the photo on line. You made a good friend. Very happy. Thank you”

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Posted 2 years ago

“Ottawa Flowers made the most amazing arrangements for our wedding, we were extremely impressed. The customer service was exceptional, the ordering process was easy and they delivered exactly what we ordered. The flower arrangements were stunning and our guests were blown away, we got many compliments on the flowers. I would recommend Ottawa Flowers to everyone.”

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Posted 2 years ago

“the flowers were beautiful, delivery was late on both occasions by a few hours despite my paying a premium for early delivery”

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Posted 2 years ago

“I would highly recommend for anyone looking for flowers to go visit this location!! The customer service is excellent. Pavel is very professional and understood right away what I wanted for my wedding bouquet. I was really happy with their delivery services as I received my flowers on the day it was promised!”

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Posted 2 years ago

“Beautiful arrangement. Thank you.”

Ottawa Flowers Inc. 5 star review on 2nd September 2022

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Posted 2 years ago

“Ottawa Flowers, Inc is my go to for ordering flowers. Their flowers are always fresh and delivery is fast and curtious.”

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Posted 2 years ago

“Another beautiful arrangement from Ottawa Flowers. I ordered it online and it was delivered the same day. The recipient sent me a photo. The arrangement is beautiful. Thank you Ottawa Flowers!”

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Posted 2 years ago

“I haven't seen the flowers yet myself but apparently, they are beautiful and my fiance is very happy!! Thank you!”

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Posted 2 years ago

“Sent a bouquet to my neighbour after their father passed away and they kept saying how beautiful the arrangement was! Thanks Ottawa Flowers ❤️”

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Posted 2 years ago

“Beautiful bouquet of lilies. She loved it.”

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Posted 2 years ago

“Sorry, very disappointed as the floral image selected did not look anywhere near the picture when delivered! This erodes the credibility of ordering from far away, when these orders matter and represent special circumstances and need to convey those feelings! Customers need to trust the process, otherwise why bother!”

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Posted 2 years ago

“Had a few hiccups getting timing right but delivered beautiful flowers in the end, Thanks!”

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Posted 2 years ago

“Placed order at 11:00am Friday, got 'in progress' confirmation at 11:56. Wife got call at 7:45pm saying they were trying to deliver them, she was already out to dinner, they said they would try again next day. She sat around all saturday, no call, no flowers. Order still shows in progress now Monday Be warned, I'm not actually even sure they made any flowers, but I've now been charged for flowers but my wife just received a phone call and a broken promise.”

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Posted 2 years ago

“Ordered a costly arrangement with 3 birds of paradise as the centerpiece. The morning of the delivery, they called to say they only had one stem out of the three and that they would replace with something else… When I explained that I had ordered that arrangement specifically for those 3 exotic flowers, the lady took on a very rude condescending tone and kept cutting me off saying that they would replace with something else. When the arrangement was received the one and only bird of paradise was barely showing. Anyways, Ive ordered many arrangements in the past and can honestly say the customer service was subpar and the arrangement didn’t reflect the cost. I won’t be ordering from there again.”

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Posted 2 years ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews