Otto's Tackle World Reviews

Name: Otto's Tackle World
Address: Otto's Tackle World, 74 - 76 Victoria Rd, Drummoyne, NSW
Rating: 4.81

4.8 Rating 5,009 Reviews

95 %

of reviewers recommend Otto's Tackle World

4.8

Based on 5,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Otto's Tackle World:

Otto’s Tackle World is proud to have Sydney’s largest range of Fly and Game fishing gear as well as specialising in all things fishing such as Estuary, Rock, Beach, Kayak, and Offshore Sports Fishing.

Not only do we stock the largest names in fishing, Shimano, Daiwa, Penn, G.Loomis, Berkley, Rapala and much more, but we also carry more specialised product such as Carpenter, Crucis, Hardy, BVK, Samurai, Nomad Design and YGK. At Otto's Tackle World we are always searching out the latest and greatest innovative product from around the world

Visit Website

Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

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Otto's Tackle World 5 star review on 4th November 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turnaround on item. Delivered promptly with no delivery cost. Sizing was perfect. High quality product at a competitive price. Thanks, guys!”

Helpful Report

Posted 8 months ago

“Excellent service, prompt delivery, and great communication.”

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Posted 8 months ago

“Excellent product, arrived promptly, great service!”

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Posted 8 months ago

“Amazing service great people and fantastic range of tackle”

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Posted 8 months ago

“Great service and very helpful stuff Parts were ordered and came in less than a week Highly recommend”

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Posted 8 months ago

“Item delivered as per described. Prompt response when question asked. Highly recommend!!”

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Posted 8 months ago

“In early December, I entrusted my reel to Otto's for repair, with the expectation of a prompt resolution within approximately two weeks. About a week later, Otto's reached out, quoting a repair cost of $170, which I accepted considering the reel's value. However, subsequent updates on the progress were scarce. Towards the end of December, following a lack of communication, I reached out to inquire about the status of the repair, only to be advised to await further updates. As the new year commenced, I took the initiative to follow up in mid-January, only to be informed that the holiday closure of Penn, the manufacturer, would extend the repair timeline by at least another week. Despite assurances of timely communication upon completion, I received no further updates. February elapsed without any advancement, prompting me to withhold further inquiries, foreseeing a recurring pattern. However, by mid-March, frustration had reached its peak. Upon reaching out to Otto's once again, I was informed that the employee responsible for the repair would remain unavailable for an additional two weeks. Given the wait of nearly four months, I made the decision to retrieve my reel and seek repair services from an alternative establishment. I'd recommend avoiding Otto's for your fishing gear needs. They also tend to be on the pricier side compared to other fishing stores. You might find better deals and service elsewhere.”

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Posted 8 months ago

“Ottos has been one of the better tackle stores in Australia for a long time. Being able to purchase online has been a bonus”

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Posted 8 months ago

“Louie and the crew were awesome helped me land some epic fish”

Otto's Tackle World 5 star review on 4th April 2024

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Posted 8 months ago

“Worst service ever, 3 weeks late and missed the school holidays trip with my sons birthday fishing reel and you want me to get excited that youre delivering it whilst we are away!!”

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Posted 8 months ago

“Unfortunately it cost abit extra for delivery so what I saved I paid for delivery but great products”

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Posted 8 months ago

“Friendly service great price 👍🤙”

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Posted 8 months ago

“These guys are great! Easy transaction, great pricing & super fast postage.”

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Posted 8 months ago

“Always happy shipped fast and good discounts”

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Posted 8 months ago

“Fantastic company ordered from WA 24 hrs later delivered! Thank you Otto's🐟”

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Posted 8 months ago

“Great place to get all your fishing stuff very affordable and staff that will help you out with what you need.”

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Posted 8 months ago

“Very good service and prompt in dealing with orders.”

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Posted 8 months ago

“Hi, thank so much for the prompt and efficient service. Will definitely buy from you guys again. Thank you so much”

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Posted 8 months ago

“All staff are very helpful Product range and knowledge is extensive”

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Posted 8 months ago

“I bought a reel 15 days ago you happily took my money, promised me 2 - 5 days delivery and 15 days later it still isn’t here and no idea when it will arrive! That’s despite me regularly contacting u about it. Put the crappy reviews up on your website as well as the one that say it arrived 15 minutes after I ordered it.”

Helpful Report

Posted 8 months ago

Otto's Tackle World is rated 4.8 based on 5,009 reviews