Otto's Tackle World Reviews

Name: Otto's Tackle World
Address: Otto's Tackle World, 74 - 76 Victoria Rd, Drummoyne, NSW
Rating: 4.81

4.8 Rating 5,013 Reviews

95 %

of reviewers recommend Otto's Tackle World

4.8

Based on 5,013 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Otto's Tackle World:

Otto’s Tackle World is proud to have Sydney’s largest range of Fly and Game fishing gear as well as specialising in all things fishing such as Estuary, Rock, Beach, Kayak, and Offshore Sports Fishing.

Not only do we stock the largest names in fishing, Shimano, Daiwa, Penn, G.Loomis, Berkley, Rapala and much more, but we also carry more specialised product such as Carpenter, Crucis, Hardy, BVK, Samurai, Nomad Design and YGK. At Otto's Tackle World we are always searching out the latest and greatest innovative product from around the world

Visit Website

Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

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Otto's Tackle World 5 star review on 4th November 2024

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Dialuna surf rod and was served by Sam who was very nice to deal with,very helpful and having staff like that is part of the why I prefer going to a shop to buy my fishing gear than buy online etc….. regards James”

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Posted 10 months ago

“Im.from easter island and received your products really fast...nice service thanks a lot.”

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Posted 10 months ago

“Great service!! Quick postage time. Only let down is how the package was received I couldn’t see any physical damage to the rod but it’s disappointing to be pumped to get new equipment only to be revived like this.”

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Posted 10 months ago

“Very quick delivery, always good quality.”

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Posted 10 months ago

“Quick turnaround on item. Delivered promptly with no delivery cost. Sizing was perfect. High quality product at a competitive price. Thanks, guys!”

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Posted 10 months ago

“Excellent service, prompt delivery, and great communication.”

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Posted 10 months ago

“Excellent product, arrived promptly, great service!”

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Posted 10 months ago

“Amazing service great people and fantastic range of tackle”

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Posted 10 months ago

“Great service and very helpful stuff Parts were ordered and came in less than a week Highly recommend”

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Posted 10 months ago

“Item delivered as per described. Prompt response when question asked. Highly recommend!!”

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Posted 10 months ago

“In early December, I entrusted my reel to Otto's for repair, with the expectation of a prompt resolution within approximately two weeks. About a week later, Otto's reached out, quoting a repair cost of $170, which I accepted considering the reel's value. However, subsequent updates on the progress were scarce. Towards the end of December, following a lack of communication, I reached out to inquire about the status of the repair, only to be advised to await further updates. As the new year commenced, I took the initiative to follow up in mid-January, only to be informed that the holiday closure of Penn, the manufacturer, would extend the repair timeline by at least another week. Despite assurances of timely communication upon completion, I received no further updates. February elapsed without any advancement, prompting me to withhold further inquiries, foreseeing a recurring pattern. However, by mid-March, frustration had reached its peak. Upon reaching out to Otto's once again, I was informed that the employee responsible for the repair would remain unavailable for an additional two weeks. Given the wait of nearly four months, I made the decision to retrieve my reel and seek repair services from an alternative establishment. I'd recommend avoiding Otto's for your fishing gear needs. They also tend to be on the pricier side compared to other fishing stores. You might find better deals and service elsewhere.”

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Posted 10 months ago

“Ottos has been one of the better tackle stores in Australia for a long time. Being able to purchase online has been a bonus”

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Posted 10 months ago

“Louie and the crew were awesome helped me land some epic fish”

Otto's Tackle World 5 star review on 4th April 2024

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Posted 10 months ago

“Worst service ever, 3 weeks late and missed the school holidays trip with my sons birthday fishing reel and you want me to get excited that youre delivering it whilst we are away!!”

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Posted 10 months ago

“Unfortunately it cost abit extra for delivery so what I saved I paid for delivery but great products”

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Posted 10 months ago

“Friendly service great price 👍🤙”

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Posted 10 months ago

“These guys are great! Easy transaction, great pricing & super fast postage.”

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Posted 10 months ago

“Always happy shipped fast and good discounts”

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Posted 10 months ago

“Fantastic company ordered from WA 24 hrs later delivered! Thank you Otto's🐟”

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Posted 10 months ago

“Great place to get all your fishing stuff very affordable and staff that will help you out with what you need.”

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Posted 10 months ago

Otto's Tackle World is rated 4.8 based on 5,013 reviews