Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,722 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“The snorkel fits well on my prado.. easy to install.. and the rest of the items previously iv purchase from you guys..cheers..!”

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Posted 11 months ago

“Great item, Great Service”

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Posted 11 months ago

“The antiflap kit was just what I wanted and it was delivered in a very reasonable time”

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Posted 11 months ago

“Ordering was easy, checkout was easy, the whole process was easy!! Goods arrived in the suggested time frame, on the earliest day, can't argue with that! Will be testing the hitch shortly, but looks the goods, very sturdy and heavy. Should work fine.”

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Posted 11 months ago

“I've been searching for these Rhino strips for my roof racks for ages. No more whistling on the freeway. Shipped quickly, well priced happy with purchase. Will be back for more outback equipment. A+”

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Posted 11 months ago

“They always give 5 star service for online shopping. Keep it up 👍🏻”

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Posted 11 months ago

“The items ordered are very good quality and perfect for our needs.”

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Posted 11 months ago

“It's early days yet but the caravan cover seems to be pretty good just see how long it last in our harsh weather 👍”

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Posted 11 months ago

“Well this was a Sh!#show, I ordered a propguard and they sent the smaller size. First they did not believe me and so I had to send a photo of the incorrect item. Then I had to return it before I could get the correct one sent out. I informed them this was needed urgently and was told the correct propguard was in stock and ready to send. But when I sent back the wrong one they then said it would now be a few week wait for the propguard I ordered, the lady that called would not stop talking over me and when I told her to please stop interrupting me she ended the call. I was not given options for refund and have to wait for the stock to arrive. This was their mistake but all the while I felt with this I was made out to be the one in the wrong. As a commercial vessel operator this sort of unreliable service is unacceptable.”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“Excellent service good communication on delivery time. Highly recommend 👌”

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Posted 11 months ago

“I couldn't ask for a better team to deal with”

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Posted 11 months ago

“Exactly what i was after”

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Posted 11 months ago

“excellent.”

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Posted 11 months ago

“your products etc are ok however you insist on using Aramex couriers who at best are incompetent, disorganised and clearly simply dont care. 20 plus days now from your place to Perth and the order has been sitting in the Perth warehouse for a week now. seriously get rid of them before they do more damage to your business”

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Posted 11 months ago

“Was sold a side and front privacy screen for my van, and was explain that you can slide in the antiflap kits, only to unpack and find that the front/ back screen was just a square and absolutely useless as being square and the awning being on an angle meant the screen just flapped in the wind, was not impressed, the staff should know their products better before trying to selling incorrect screens.”

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Posted 11 months ago

“Bought a solar panel to charge my caravan batteries. Salesperson didn't inform I would need mp3 cord. See one on your website for $39 ,Travel to your shop now its $49 . Told to go wait pick up area . Really for a handsize part !! Wait 10 minutes , sorry our printer broken another 15 minutes parts arrived. I can walk into supercheap and get part 3 or 4 minutes. I did question price variations to be told bluntly $49 . Would you like to be treated like this. You lost me”

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Posted 11 months ago

“AWESOME TO DEAL WITH WILL BUY FROM THEM ANYTIME TRHANK YOU E1”

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Posted 11 months ago

“Happy wish with the caravan cover, I recently purchased”

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Posted 11 months ago

“Bloody terrible ! You advertise items as "in stock" when they clearly aren't and after a month and I contact YOU, you tell me your waiting on the supplier... only saving grace they gave you the single star was the total refund I asked for and got.”

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Posted 11 months ago

Outback Equipment is rated 4.3 based on 5,722 reviews