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Outback Equipment Reviews

4.3 Rating 5,722 Reviews
80 %
of reviewers recommend Outback Equipment
4.3
Based on 5,722 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Outback Equipment Reviews
Outback Equipment 5 star review on 3rd January 2025
Craig Warne
Outback Equipment 5 star review on 3rd January 2025
Craig Warne
Outback Equipment 5 star review on 20th December 2024
MARTIN HYDE
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 17th December 2024
Perry Waldron
460
Anonymous
Anonymous  // 01/01/2019
I had an issue with my Terrain Tuff Dirty Gear Bag. It was replaced under warranty through an easy process. Outback Equipment was excellent to deal with. I definitely buy more gear from them in the future.
Helpful Report
Posted 10 months ago
Wanted an Oztrail beach tent in green for my niece. I purchased one and requested green. I was then told 2 days later than my order could not be altered as it had already shipped? Received a blue tent in torn packaging. Wouldn't buy from here again.
Helpful Report
Posted 10 months ago
Delivery was prompt Staff were helpful Value was excellent.
Helpful Report
Posted 10 months ago
Excellent service and email contact
Helpful Report
Posted 10 months ago
Easy ordering, fast delivery and excellent customer service.
Helpful Report
Posted 10 months ago
The product was fine but only by sheer luck as once again it was extremely poorly packaged. The last item we purchased was smashed in the mail , this was a metal item with a hose type end for cleaning the water tankso was ok however it was put in a plastic bag only and had torn straight through the packaging , you need to sort out your packaging, bubble wrap guys
Helpful Report
Posted 10 months ago
Very good Happy
Helpful Report
Posted 10 months ago
Bought two Korr LED lithium lanterns on Jan 25 2024. One lasted one month ..now being put through the continuing saga of warranty. Had it for one month when light failed..completely useles Why should I endure such a saga because your stock was a lemon!!! So as you can see ...not happy. Advising friends to be very wary as waiting on a replacement!!! The other light is great friends asking for info on where to purchase...mmmm !!! Not good service!!!!!
Helpful Report
Posted 10 months ago
Great product and fast service
Helpful Report
Posted 10 months ago
We are always happy with our purchases from OUTBACK EQUIPMENT
Helpful Report
Posted 10 months ago
Very happy with the products and service. I shall shop here again
Helpful Report
Posted 10 months ago
Great happy
Helpful Report
Posted 10 months ago
Exceptional service great website and sales support. You would knit go anywhere else.
Helpful Report
Posted 10 months ago
Great quality and good value for money along with very helpful staff
Helpful Report
Posted 10 months ago
Great product and very good price
Helpful Report
Posted 10 months ago
I have no argument with the supply and service of articles that I ordered, everything was first class but, I did submit one of your enquiry forms some time back and never even got a reply other than that it had been received. I was after a price and availability for some of those long (380mm) skinny, led tail lights and indicator lights for my caravan.
Helpful Report
Posted 10 months ago
Product arrived in a timely manner considering I live fairly remote. The product is good quality and very good value for money.
Helpful Report
Posted 10 months ago
Love my purchase of fans great price
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Posted 10 months ago
Great service knowledgeable staff with a great display on show
Helpful Report
Posted 10 months ago
Product was as is advertised and in good condition the fit up of the solar screen was impeccable
Helpful Report
Posted 10 months ago
Outback Equipment is rated 4.3 based on 5,722 reviews