Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,721 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Good product and quick delivery”

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Posted 4 months ago

“I am so impressed with Outback Equipment. I bought the Survival First Aid kit for vehicles. This is probably the best first aid kit I have ever seen. It is incredibly well designed with almost everything we could need (I just added some of our own medications to top it off). We are regional, so sometimes purchases take a while to arrive, however this order arrived within days - so fast! It was sent within hours of our order being placed.”

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Posted 4 months ago

“Looks very but haven't had a chance to install or use it.”

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Posted 4 months ago

“You are a very good company to deal with and excellent service.”

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Posted 4 months ago

“Awesome experience. Ordered on a Saturday morning, delivered the following Tuesday. Cheapest online. Same product 'in store' was over $100 dearer.”

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Posted 4 months ago

“Item arrived as described, well packaged and in time frame indicated. Looks good quality.Will purchase again when required.”

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Posted 4 months ago

“If Outback Equipment had actually stocked the winch I would have been able to rate it but they took the money without having stock. After 2 weeks I called to find out where it was and found out they didn’t have one and the supplier didn’t have them either…. After another 2 weeks Outback Equipment finally refunded me the purchase price.”

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Posted 4 months ago

Hi Allan, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 4 months ago

“The product and service is excellent”

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Posted 4 months ago

“Very helpful with great service”

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Posted 5 months ago

“Did not have item in stock did not inform me long delay not happy!!!”

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Posted 5 months ago

Hi Fred, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 4 months ago

“Item was exactly what I wanted.”

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Posted 5 months ago

“Not sure what was bought but if it was air pumps I did not receive same”

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Posted 5 months ago

“Ordered a number of items and receieved all in good time. Very Happy!”

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Posted 5 months ago

Hi Donald, We would just like to thank you for taking the time to write this review. We love to hear feedback like this.

Posted 5 months ago

“Prices are always competitive. Deliveries are always timely. Products are always excellent quality.”

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Posted 5 months ago

Hi Debra, Thank you for the 5-stars! Hope to see you again soon!

Posted 5 months ago

“Good service at the counter”

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Posted 5 months ago

“When ordering it was not explained that my order would not be sent straight away especially when I explained it was a gift and paid for express post. One week later still no correspondence or item recieved- I did ring and was told that something was missing from the order and could not be sent in time - so I cancelled and got my money back. Not Happy Jan”

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Posted 5 months ago

Hi Maureen, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 5 months ago

“We love the thunder busters, would be keen to promote them in New Zealand. My husband and I along with our cat live full yime on the road and only buy from you.”

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Posted 5 months ago

Hi Stella, Thank you for the 5-star! On behalf of the team at Outback we thank you for your feedback!

Posted 5 months ago

“good service, well proced with a variety of goods”

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Posted 5 months ago

“Unfortunately the parcel sent out for delivery with my item was very poorly packaged. It arrived with the package open and parts missing - presumably in transit. I asked for the replacement unti to be held for collection but it was posted to my home address after we had left for a 4 month round Australia trip. Very poor service.”

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Posted 5 months ago

Hi Leigh, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 5 months ago

“Rubbish, did not seal on caravan hand pump. Threw it out”

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Posted 5 months ago

Outback Equipment is rated 4.3 based on 5,721 reviews