Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, 1/24, Lensworth Street,, Coopers Plains
Rating: 4.22

4.2 Rating 6,084 Reviews

79 %

of reviewers recommend Outback Equipment

4.2

Based on 6,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1/24, Lensworth Street,,
1/24, Lensworth Street,
Coopers Plains
4108

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Outback Equipment 5 star review on 15th April 2025

495

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi the wiring loon and pigg back connection that I got are they compatible as the light bar dosent work Awaiting reply Thanks Kerry”

Helpful Report

Posted 1 year ago

“Delivery slow and lack of communication on progress of order”

Helpful Report

Posted 1 year ago

“Received goods Where not what was shown on Web page Bracket was a metal angle And that was the part that i needed to be same as on web”

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Posted 1 year ago

“bought the 12ft caravan cover and it was a lot bigger than i expected, quality was ok, it tore pulling it over the caravan but taped it up its doing it's job, don't expect it to last very long tho, but for price, if i can get 1 season out of it it be ok”

Helpful Report

Posted 1 year ago

“Was after a few plastic bows for my pop top. Ended up buying them from our local caravan shop at 1/2 the cost of your identical unit plus the delivery charge was exorbitant.”

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Posted 1 year ago

“Can’t give you a better answer as I am still waiting for my order to arrive”

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Posted 1 year ago

“I was disappointed in the quality of the roof vent with 12v fan that I purchased when it arrived, the metal framing was all rough as though shards of metal had clumped and stuck to it. I sent an email to the store and got no response. Still waiting to hear from someone. The coast door was delivered as described though & we are happy with that purchase.”

Helpful Report

Posted 1 year ago

“Easy to deal with online but since my order I haven't a clue where it is or when I'll receive it? I still haven't received it yet so why are you sending me this ridiculous survey which under the circumstances is showing me how your going atm?”

Helpful Report

Posted 1 year ago

“The product is great delivered on time. Unfortunately the product didn’t come with a pump and after several emails. Nothing has been resolved. Seems I’ve been brushed off. So unless I hear something. I won’t shop with you again nor recommend your store.”

Helpful Report

Posted 1 year ago

“Eventually got what I ordered but I was dissapointed to discover they take orders for stock they do not hold. Had to wait a few weeks which held up my project. I would have ordered direct from the supplier if I had known they were also going to wait to get the same stock from them.”

Helpful Report

Posted 1 year ago

“Some orders are extremely quick, some are extremely slow, seems to be hit-and-miss. In this last order the item showed as in stock after a few days with no update I called and was told they were waiting on stock. The internet showed the item was in stock still. So I dont know. Once dispatched it was delivered quickly.”

Helpful Report

Posted 1 year ago

“Down works but the up is to long for the tray lid”

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Posted 1 year ago

“Bought the tailgate assist and the soft down works well but the easy up does next to nothing.”

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Posted 1 year ago

“I purchased a filter kit for a HDJ79 Landcruiser with a 1HDFTE engine and your filter kit doesn't contain the primary fuel filter. I feel the kit should include this filter.”

Helpful Report

Posted 1 year ago

“Postage took longer then expected Then got a message going to be delayed wasn't happy about that. Finely got it.”

Helpful Report

Posted 1 year ago

“Product as described but web site said dispatched within 3 days when item was not available in turn long time to deliver”

Helpful Report

Posted 1 year ago

“I called and left details in the que before lunch yesterday, never heard back. I messaged on the site message yesterday before lunch as well. It ended up being quicker to drive to Acasia Ridge outlet to get service. The awning was not in stock, maybe in on Wednesday. Answers for below, phone and live chat. 24hrs+ Can't rate the customer service because they haven't called back. The young lady behind the counter was fine.”

Helpful Report

Posted 1 year ago

“Had no stock didn’t send half my order which I needed. Should have let me know”

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Posted 1 year ago

“Had to restitch sleeping bag”

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Posted 1 year ago

“Ordered a bbq gas adapter. Took a couple of weeks to get here (Flinders Ranges) from Brisbane - ordered something else from another supplier in Brisbane and get that in 4 days- and the part ordered was different from what was online and I couldn't use it.”

Helpful Report

Posted 1 year ago

Outback Equipment is rated 4.2 based on 6,084 reviews