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Outdoor Living Today Reviews

4.7 Rating 162 Reviews
91 %
of reviewers recommend Outdoor Living Today
4.7
Based on 162 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Outdoor Living Today Reviews

About Outdoor Living Today:

At Outdoor Living Today, we strive to create Sheds, Gardens, Gazebos, Playhouses, and Pergolas that are functional, durable, attractive, and affordable for our customers. OLT manufactures in North America with sustainable and ethical business practices, and we design all of our products so that the average person with limited to no building skills can assemble them with ease

Visit Website

Phone:

+1 888-658-1658

Location:

9393 287 St,
Maple Ridge
British Columbia
V2W 1L1

Anonymous
Anonymous  // 01/01/2019
Overall, I had a good experience with OLT. I got the 9x6 cabana shed kit. Delivery was fast and with good communication from customer service. I built the shed by myself over several weekends. It was my first time building a shed, but assembly was pretty straightforward using the provided instructions. Quality of the materials and design is very good and the shed looks great. I would definitely recommend OLT.
Helpful Report
Posted 1 year ago
Disappointed that all the hardware and shelving used in the picture showing all the different items that could be stored in the shed were not included. Emails about this to the company produced no results in attempts to obtain or find out what was used for the pictures of the storage. Not very classy.
Helpful Report
Posted 1 year ago
Very satisfied with the overall quality of the materials. Be sure to paint all parts before assembly. Took us three days including painting or staining.
Helpful Report
Posted 1 year ago
The Outdoor Living Today team takes great pride in their products and provides excellent follow-up customer service. I will buy from them again in the future.
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Posted 1 year ago
Great high quality product. Delivered exactly as promised.
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Posted 1 year ago
I ordered my OLT 8x16 Garden with Deer Fence in the spring of 2023. When I emailed with pre purchase questions they were answered in a timely manner. I called with a shipping question and my call was returned very quickly.
Helpful Report
Posted 1 year ago
We had some issues with the shipping that was outside of OLT's control. They worked with the shippers and kept us updated as to what was happening and resolved the issues to our satisfaction. They were great to deal with.
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Posted 1 year ago
We are very happy with the customer service received from OLT.
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Posted 1 year ago
Easy to order and pretty fast delivery for coming all the way from B.C over and down to Havelock Ontario.
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Posted 1 year ago
We love our new Pergola. The staff were very helpful when we were deciding if we should purchase it, giving us all the information we needed to make the right choice.
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Posted 1 year ago
The garden is very good but it needs 2 cross braces across the top too hold the sides square and 4 more reinforcement planks to go on the corners
Helpful Report
Posted 1 year ago
Great product and company. Called customer service and all questions were answered quickly and reasonably. Ordering online was straightforward. The website provides all kinds of useful info including the correct and full instructions for the specific product as well as links to videos. Detailed instructions on the delivery process were helpful. Had an issue with a missing board and a couple of broken ones but this was addressed quickly and without hassle (just fill out the customer claim form online and you'll have the parts delivered shortly). The company cares about and stands behind its products giving me confidence that it will last.
Helpful Report
Posted 1 year ago
Relatively easy to assemble. Very clear instructions. Looks great. Only issue was that all the screws were missing on initial delivery. Contacted OLT and missing items arrived in ~week.
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Posted 1 year ago
The parts were well packaged and easy to identify. Everything went together easily.
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Posted 1 year ago
Great customer service and fast shipping!
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Posted 1 year ago
Excellent product and service.
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Posted 1 year ago
The greenhouse kit I purchased through Costco is complete garbage! Half of the wood components are damaged, have cracks, and splinters, notched to the wrong dimensions, are warped, etc. Summer is almost over, so we are fixing all defects as we assemble it. Will not recommend this kit, and not for $6,000!
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Posted 1 year ago
Canadian Company
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Posted 1 year ago
Very pleased with the service I received. I had a couple of shipping questions which were answered immediately and pleasantly. It's so nice to have someone actually answer the phone!
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Posted 1 year ago
Pleasant to deal with. Good array of well-designed products.
Helpful Report
Posted 1 year ago
Outdoor Living Today is rated 4.7 based on 162 reviews