Overnight Caskets Reviews

Name: Overnight Caskets
Rating: 4.86

4.9 Rating 1,081 Reviews

97 %

of reviewers recommend Overnight Caskets

About Overnight Caskets:

Overnight Caskets is a family-owned business. We understand that funerals can be overwhelming emotionally and financially. We also understand that most families have not bought funeral products online. That's why we have reimagined the process with worry-free online shopping and free shipping while safeguarding traditional values of empathy and respect.

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Overnight Caskets 5 star review on 6th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jeff was awesome in my time of need ... I order a caskets on Wednesday night for my mother and it arrived on Thursday before noon!!! Thank you Jeff you rock !!!”

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Posted 6 years ago

“It's better to call and order than to order online. When you call, they can give you a better idea of what caskets can be available in shorter time frames since some are at different warehouses. Be aware the free overnight shipping shown on the webside is misleading. Overnight only available if you are located within a certain distance of a warehouse that has the casket you want. That being said, the casket I ordered was delivered on the day they promised and was beautiful. No damage or other problems. They said a tracking number would be provided but I did have to email them to get it. Once I got it, I was able to follow shipment which helped ease any worry about it getting delivered on time. Overall, this was a good experience. Well worth it to get the savings.”

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Posted 6 years ago

“Loved the constant communication. Loved the timely delivery. Excellent customer service.”

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Posted 6 years ago

“Jeff was a great help.”

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Posted 6 years ago

“Great customer service, everything was exactly as advertised. Good job!”

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Posted 6 years ago

“Placed my order, 3 hours later I received a phone call saying it was out of stock so I have to change my order, which delayed it a day because it was after the cut off time for orders when they contacted me. Then I received a phone call the next day saying the shipment was going to be delayed another day due to weather. We had to push back the funeral a day because the funeral home needed the casket at least 12 hours before the service and due to the delay it would only arrive 1-2 hours before the service. When it arrived the funeral home contacted me to tell me there were several dents and dings and a couple of scratches. At that point I just wanted to get my mother into her final resting place so I didn't even bother contacting anyone.”

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Posted 6 years ago

“They kept in contact with me entire time and delivery was perfect. Also, saved us a lot of money. Thank you.”

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Posted 6 years ago

“We ordered the Mother’s Casket on a Friday and it was delivered timely on Tuesday by the deadline! The customer service was absolutely awesome and the casket was beautiful! We had so many compliments and certainly spread a good word to everyone who asked. Hopefully we won’t need another casket soon but we would never hesitate to order through Overnight Casket again.”

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Posted 6 years ago

“Thanks for good service”

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Posted 6 years ago

“Casket was ordered with no problems, Called to check on website order, Gentleman that answered the phone was pleasant. Casket was delivered on time and in good shape. Order went smooth.”

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Posted 6 years ago

“Initially I was hesitant to order through but I can report that this transaction was flawless. Delivery was on time and I was kept posted on delivery information. I could not have been more pleased.”

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Posted 6 years ago

“5 stars says it all. Excellent service , quality and price was much better than I expected . The funeral home director tried to make me think I would be disappointed with the quality . When the casket arrived ( next day service) he called to tell me he was wrong and it was beautiful . He couldn't believe the price and quality was so great. Thank you for everything during this stressful time.”

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Posted 6 years ago

“Wonderful selection of caskets and amazing customer service. They contacted me every step of the way. They even called the Mortuary on my behalf to make sure I didn’t incur any storage fees.”

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Posted 6 years ago

“Excellent customer service. Great product exactly as shown in the picture.”

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Posted 6 years ago

“"Steve" assisted us with ordering a casket for my mother. He made it very easy and comfortable, and the casket was lovely. Amazing they can sell caskets for a quarter of what the mortuaries charge. We called on a Friday morning and the casket was delivered Monday. Five-stars.”

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Posted 6 years ago

“The service and the delivery was excellent. I had called 8PM on Monday and the casket arrived about 3PM the next day. I was notified that it was delivered just a few minutes after it arrived.”

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Posted 7 years ago

“The wood casket was beautiful. Shipping was fast as stated. No qualms, hopefully no time soon again, but will use them again, and recommend them to others in need of such a service.”

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Posted 7 years ago

“professional, courteous and fair, overnight shipping as promised, no problems at all, am very happy I did business with this company and will do so again in the future. Thank you much ! The family”

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Posted 7 years ago

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Posted 7 years ago

“The casket was more beautiful than the picture. Also, a much better deal than purchasing through the mortuary! Very simple to order and efficient. We even had to purchase an over sized casket.”

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Posted 7 years ago

Overnight Caskets is rated 4.9 based on 1,081 reviews