“total scam! commeric
al says "it did not cost is anything to fix our car'! nope just the exorbitant monthly premium so yes you are paying for your repairs”
“This company is a scam. They will tell you what you want to hear. But are not able to come through with their false promises! STAY AWAY FROM THIS SO CALLED COMPANY! IT IS A DEFINITE SCAM!”
“Saw commercial. Filled out online and they called immediately. Ran through everything and I asked can they send info to my email. We we need your card number for that. Well I just want to look through everything. We need your card number for that. What is the card number sir. They keep asking I’m thinking they bout to come kick my door in and take my card out my wallet. Talk about pressure. Naw I’m good.”
“Why doesn't anyone file a complaint with your bank for "False representation" on your payment ?? Your bank will refund or Should refund you on the complaint that you make ! THEY will make the effort to retain their money !! File in small claims court in your area as that is where the situation took place. You wouldn't have to file at where ever there office would be !! And file for "False and misleading information" as well as "Theft of services" and "Breach of contract"! Where ever you purchase something of this sort, ALWAYS GET A COPY OF YOUR POLICY BEFORE MOVING ON WITH YOUR PAYMENTS !! DO NOT Fret on these people !! A SCAM IS A SCAM !!”
“Anyone who didn’t get their $ bac CALL YOU BANK AN EXPLAIN THE PROCESS AND LET THEM FILE SUITE WITH OX CARELESS . Tell them you want your money back and feel like u were scammed”
“I switched from another company to Ox care only to be denied my first claim to replace an oil cooler. While lubrication systems are covered it didnt list oil cooler as an specific item. Then when I tried to present a claim for car rental for the time it would take for my car to be in the shop, it was denied because they would not cover the work needed. No help at all. Customer service was polite, but unconcerned. My business was not important to them.”
“Ox I don't have your coverage but I got to say where did you get the people to do your commercial so pathetic and if you have a 2018 vehicle what happened to there mf.warranty.”
“I seen an ad on tv about this company and it said $4500 for brakes I'm just wondering what kind of vehicle that brakes would cost that much? Sounds like they are ripping people off if they have to pay $4500 for brakes.”
“A comment, not a complaint. I find it so disturbing that companies fail to deliver what they claim. I read the first 10 comments and they confirmed my initial impression while watching the actors attempt to sell a product. They obviously can't get any positive comments from actual customers.
I would say "proceed with extreme caution" , or more simply... Just say " no".”
“Just saw their commercial on tv. I find it really a shame that they can have an actor portraying to be a real person with a United States service hat on his head. Where is this God damn government to stop this kind of b*******. Or do they endorse this company? Or does this company run our government? Along with several other big corporations of course. Vote for Trump vote for Biden. Either way you're going to get s*** because this is what America is all about. God bless this f*** hole”
“I canceled my contract 16 hours after seeing the cost change from what I was told it would be. Funds were taken from my account without my authorization.
According to customer service 11/26/2021 management, those funds were to be credited to my account. 10 days ago.
THIS HAS NOT HAPPENED.
Due to the unauthorized funds taken, I have accrued overdraft fees from my financial institution and fees for the returned check from my debtors. This has caused me to miss work and borrow funds from family.
I have filed a complaint with the BBB.
I contacted customer service, again 12/7/2021. Crystal told me I would not see the credit for 15 working days.”
“I purchase ox car care because they gave me a 30 days to try it 9/27/27 the same day I change my mind I call them back to cancel the person told me I would receive my refund 10 to 15 days I said not business days he said yes business days I call back the next day to make sure it was cancel that person told me the same time frame that time frame has pass I called back this person told me it take 15 to 30 days still no 100.00 in my account I call ask to speak to a manager she said it takes up to 45 days we are larger than a bank she also had the cancel date wrong and hung up Everytime I call VM said they will call back no refund no call back so I call the number of tv this person was very nice said the person 20 min call back”
“I also joined ox care, the sales person agreed to allow half down and remaining to be paid via debit card one time use, the memo is clear if u do not elect an option, option 3 states if u did not elect the first two then monthly payments will be the your choice. Called several times told 5-7 days, week three already, stay away from this company.”
“I joined they took my money I cancelled the next day 6/21 and they said they would credit my account. It is now 8/21 and I have not seen a credit to my account I’ve called and I can’t get a person to talk too. Iv left messages no return this is the biggest scam that I’ve Ever seen. Buyer beware they just want your money and you will never be able to reach them”
“I should had done this review since March ,2021
My car Toyota Camry was acting up and I took it to the dealer, they told me it was the engine mounted belt, so the call OX Car Care since I bought extended warranty from them.
They were ready to assisted me to get my car sorted out.
I did not get through with everything on the first day , but the following day everything worked out and the result was satisfactory.
The person that was helping me Nolan and he was right there listening and doing all that he can to make sure , I received the service that I paid for.
Thank you Nolan again”
