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Pactimo Reviews

4.8 Rating 3,471 Reviews
96 %
of reviewers recommend Pactimo
4.8
Based on 3,471 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Pactimo Reviews
Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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Pactimo 5 star review on 2nd April 2024
Luiz G
Pactimo 5 star review on 2nd April 2024
Kelly C
Pactimo 3 star review on 1st April 2024
Jennifer S
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 28th March 2024
Valerie A
Pactimo 5 star review on 28th March 2024
Valerie A
521
Anonymous
Anonymous  // 01/01/2019
Nice bibs and a reasonable price. They have my favorite Force chamois. I wish the bibs were a bit more compressive and fitted. They feel like they run just a tad large.
Helpful Report
Posted 9 months ago
I’ve loved my past Pactimo gear, but recently the sizing of the jerseys seems to have changed pretty significantly, such that the jersey size I used to buy are now massive with the nee Jerseys. Unfortunately I used my past purchases to guide my purchase of a closeout/ non-returnable item, so now have an unusable jersey for for a giant :). Still like the brand, just concerned about the sizing recently.
Helpful Report
Posted 9 months ago
Jersey was defective. Material did not come over zipper in one section. Return process required USPS trip. Never fun.
Helpful Report
Posted 9 months ago
Nice quality bibs, good pad, but I was a little disappointed with the length of the inseam. An extra 1/2 to 1 inch and I would have given them 5 stars.
Helpful Report
Posted 9 months ago
Great Jersey. I am a recreational cyclist but I want to feel good when I ride. This jersey does not disappoint. Fits great and keeps me cool on my commute to work and back. Living in Kansas City we can experience all types of weather and all of my Pactimo Kits fit and feel great. I am a former Olympic Weightlifter (6’-1” 280lbs) and the 3XL fit me perfect. The athletic fit was what I was use to when I competed as a weightlifter decades ago. I started riding 8 years ago and wore a competitor from Colorado brand. I switched to Pactimo over 3 years ago and I am so glad I did.
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Posted 9 months ago
Pactimo bib shorts are very comfortable and lightweight.
Helpful Report
Posted 9 months ago
I've only ridden in these bibs once (48 miles) and the chamois was very good. The only reason it doesn't get 5 stars is because the shoulder straps arean't very think and tend to get "skinny" when putting them on so you have to take time to flatten them back out. Overall, very good.
Helpful Report
Posted 9 months ago
I’ve been very please with my Pactimo gear this far. All items ordered fits perfectly. When I don’t know the answer to something and call Pactimo, they are very knowledge in their answers.
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Posted 9 months ago
Service is excellent as always. Brought a pair of Flyte bibs size Medium. By far the best bib I’ve worn, so much so I’ve brought 3 more pairs.
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Posted 9 months ago
Have for a number of years liked the fit and quality of their clothing. Very consistent sizing.
Helpful Report
Posted 9 months ago
Excellent quality merchandise which is on par with the most prestigious cycling clothing manufacturers. The 12hr bib shorts are simply the best on the market in my opinion.
Helpful Report
Posted 9 months ago
My love’s this jersey! It fits great and breaths well for the hot days in the Ozarks
Helpful Report
Posted 9 months ago
Pactimo product I used so far is great and experience with the company also great. The size chart seemed a little off to me but the return process was easy and I didn't have to wait for them to receive the incorrect size in order to ship out the new ones. When I first bought the shorts the website advertized 20% off if you sign up for email and sms so I did that but the code was only 10%. I messaged pactimo on a friday night and monday morning they sent me a 20% off invoice for the bibs along with an apology on the website issue. The next week there was a 40% off sale and I hadn't even received the bibs yet so I messaged Pactimo again and they gave me a coupon for the 20% difference, no questions or hassles.
Helpful Report
Posted 9 months ago
Most of my cycling apparel is made by Pactimo and I will continue to purchase their products. All items I own are made well, fit as described and work well on the bike.
Helpful Report
Posted 9 months ago
Pactimo is a great customer oriented company from my recent interactions. They have designed some great products that show perfect crafsmanship. the fabric is high teck and they use the good chamois padding by Elastic Interface® Endurance Anatomic Super Air Chamois. I am glad I found this company on line and with in stock items.
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Posted 9 months ago
Always top notch gear and service
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Posted 9 months ago
I bought the 12 hour bib shorts, and based on the size guide I'd say I was a medium (180cm, 173kg), though when it arrived it was way to small. The customer care team were amazing, received my original pair and swapped it for a large no issues. Seems really good quality and looking forward to my.first rode on them today!
Helpful Report
Posted 9 months ago
I bought the 12 hour bibs for the Triple Bypass - a 9 hour ride. The butt pad is def not up to the challenge of that much time in the saddle so I re-purposed the bibs into my half day ride pile. Good product, slightly inaccurate name.
Helpful Report
Posted 9 months ago
Ordering and fit was great, unfortunately a whole developed right next the the seem. I noticed it on day 30. I have only worn them once a week for a month, hand washed after use and it is torn. I emailed c/s and they said too bad they don't cover it because it's normal wear? They then offer me a coupon to buy more, the same coupon that is available on the main website. What a joke. If it's normal wear than won't they all tear in a month. No follow up emails after I refused the coupon.
Helpful Report
Posted 9 months ago
Was very happy with the service provided having to return items incorrectly ordered. As to the product, really like the quality, fit and general craftmanship of the cargo bibs ordered as well as the jersey. Time will tell if how well they hold up but for now very happy with the purchases.
Helpful Report
Posted 9 months ago
Pactimo is rated 4.8 based on 3,471 reviews