“Early days - I’ve used this daily for just a couple of weeks for osteoarthritis in my hands and on my shoulders and neck. It’s a unique type of massage, feels soothing while it’s on, and I think it’s really starting to relieve disabling stiffness and pain. Most importantly, the company is excellent to deal with if there are problems - that’s rare!”
“I think my ‘pain’ is mostly on bone not muscle therefore it doesn’t work perhaps as well. I am still trying with the machine and will see if it improves.”
Hi Kay, thanks for leaving us a great review. We do have a money-back guarantee, so if you find this doesn't relieve your pain, give us a call on 1300 911 442 or email us at info@painpodau.com and one of our friendly customer care team members can help you out!
Hi Phil, thanks for your feedback! We also have accessories which you may want to take a look at. These are more of an outlay upfront, however, they pay out in the long run as it eliminates the need for constant replacement.
“I have recently purchased the pain pod heat. While I love the heat function, there are a couple of limitations. The device is too big to put in your pocket and because it is very touch sensitive it is easy to change the settings by mistake. The size of the pad limits where you can use the device. I was hoping to be able to use it on my neck and shoulders and did email pain pod to check if it was suitable for those areas, but it does not sit well there. I still love using it and the heat really makes a difference compared to my other pain pod device.”
Thank you for your feedback! We are sorry to hear that the PainPod Heat is not the most suitable size for your pocket and use on the neck/shoulders. We will be introducing new accessories in the near future for the Heat device that may work better for these areas. In regards to the screen, you can lock it by swiftly pressing the on/off button whilst it is on and that should resolve the touch sensitivity. We are pleased to know that it is helping and if you require any further assistance at all, please feel free to contact us info@painpodau.com
Thank you for your feedback Dawn.
The Bio Socks have a large conductivity area; providing excellent treatment distribution and stimulating reflex areas on the feet and lower limbs when used with the PainPod device.
Use as a pair or single sock & pad on one electrode wire.
“Stick on pad covers need to have larger writing with on (on it) like they used to have. Writing on the new stickers very hard for elderly people to see even with glasses”