“We brought several hundred dollars worth of stuff it came damaged so bad that water was just dripping out of the packages every package nothing was usable even the main package was taped up the water damage the label don't know how it got to us now after attempts too contact they still have not contacted us”
“The quality of the image and product is above average, if and when you receive your order. Customer Service is very slow to provide logistics information, even after you do the work for them and show them the tracking. They respond with static messages instead of details specific to your order.”
“I recently received a few orders from Paint with Diamonds. The boxes protected the canvasses well. The quality of the drills was good, very little trash. I love that they put the diamonds in the little ziplock baggies. One thing that I would have the company do different is to use poured glue instead of double sided adhesive. It makes it so much easier to use.”
“They have great pictures to choose from, very clear to see where the diamonds go on canvas, JUST BUY THEM YOU WON'T BE DISAPPOINTED THERE GREAT !!!!!!”
“Ordered a kit that took months to get here then as I'm working on it I see that half of the symbols were turned on the picture different than they were on the code chart. Hard to decide what color went where when I had triangles shifted and w and m rotated to name a few!”
“I have been extremely happy with all of the projects, both non-custom and custom. I made an error with 2 of my custom orders and they worked with me to get the coloring right so they would show up better and redid my projects at no cost to me. When I was short drills, they send them again at no cost to me. Customer service through Facebook is quick and accomodating. Is shipping delayed? Yes. It says so at the very top of the screen. Shipping is delayed almost everywhere, especially coming from overseas.”
