“Paint With Diamonds has provided me many hours of quiet, relaxing, creativity in the form of diamond painting. Their canvases are good quality, with easy-to-read symbols. Customer service has been exceptional. I had one instance of a missing toolkit with one of my kits, and they shipped it to me in a timely manner. Price is competitive with other companies. Packing could be better, as they sometimes pack more than one kit in a box, and storage of kits becomes problematic when you don’t have a box for each kit. Also the boxes have been damaged on several occasions but I have been lucky and my canvases and drill packs have all been intact. Overall I would highly recommend Paint With Diamonds for your diamond painting needs.”
“During lockdown this project has been great for keeping me sane while we await an end. I am very happy with the quality and service. The shipping was quite slow but as I am located in the UK it is to be expected.”
“Paint With Diamonds is absolutely wonderful about replacing diamonds! I bought my first kit in about 2018 I believe. Took me year to get back to it and almost finish it when I realized they didn't give me enough of 1 color. Contacted them asking for more. They not only sent me the extras a need, but 10 whole little packages of them! I have tons of extra dark blue now!
Thank you so much for going above and beyond helping me finish my gorgeous first piece.”
“I have had to initiate legal proceedings against this company as I ordered a package on December 25 and it is now March 11 and there is no sign of my package! I have emailed them 4 times regarding this issue and have been told ad nauseum that they would update me. I FINALLY got an update, but only after numerous threats of legal action. They have "escalated" the matter to their shipping department (allegedly) and will - you guessed it - "update me" on the status of the escalation. Well, that was 3 days ago and I have heard NOTHING!! I ordered this for my daughter's birthday, which is on March 13 (in 2 days) and now I have nothing for her. How naive of me to believe that, by ordering it in DECEMBER, it would NOT be here by March! It wasn't cheap, either - $92 Canadian. Tried calling their "customer service" line and it said the number was not in service.”
“I ordered 2 around the same time and my tracking number wasnt working BUT customer service was AMAZING! I purchased 2 large paintings and I'm so excited to get started. The canvases are clearly high quality!”
“I have ordered from Paint with Diamonds a lot of times now and couldn't be happier. The kits are excellent quality and their customer service is very good. They do a great job with custom paintings as well.”
“I love paint with diamonds, they have so many different genres to choose from there is something for everyone.
I find working on my canvas really relaxing and fun. I love being able to sit down with my family, get the kids off their phones for a bit and all work on our projects together.”
“It has been a great project to work on. I live the paint by diamonds and the point system so you can earn discounts! Everyone that I have completed has turned out great! I can't wait to buy another one! The prices are reasonable and I like that some have sales on them!”
“This company has been an excellent experience. My kit was taking a while to come in an their customer service was great. My kit came nicely packaged no damage and was all accounted for. They made everything so easy to understand by labeling everything and giving good instructions. very good company and very good product. I am loving my kit!”
“I’m pleased that the packages contain extra diamonds - I was very worried on my first project that I may waste a lot of them with spills, but was happy to find I Had a lot of leftovers. These projects are surprisingly relaxing.”
