Pallethub.co.uk Reviews

Name: Pallethub.co.uk
Rating: 4.38

4.4 Rating 227 Reviews

82 %

of reviewers recommend Pallethub.co.uk

Company Reviews

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Metrics

4.4

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01623555707

Email:

info@pallethub.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual, never let me down.”

Helpful Report

Posted 9 years ago

“Used four times recently and found them reasonably priced, quick and efficient. Always arrived on the day as stated. Will continue to contact them when needed.”

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Posted 9 years ago

“Only given 1 star as 0 wasn't an option. DO NOT EVER USE MITCHELLS OF MANSFIELD as a matter of personal safety. They outsource jobs which I would assume is the norm when connecting freight across the UK which is fine. What isn't fine is that the company they used in the South East sent a driver that dragged the item across the back of the delivery vehicle and couldn't care less, then verbally abused me for asking him to stop and then after an argument ensued, threatened me with physical abuse. Whilst the driver and that company apologised unreservedly which I have accepted, Mitchells of Mansfield have dragged their feet and I have had to pursue a refund from them for the abhorrent experience. The director in her emails has accused me of being sharp in my tone and sees it fit to continue to make this a truly unpleasant experience. Avoid at all costs.”

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Posted 9 years ago

“Great service,collected on time ,delivered on time.No problem finding the delivery address even though I am living in the country.Great service will use again and highly recommend!Thank you!”

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Posted 9 years ago

“VERY EASY TO USE!! Booking, Collection, Delivery Also should you have a query/ Issue You actually get through to a HUMAN BEING :-) who is experienced and very knowledgeable within every aspect of this industry Used Pallet Hub for over 30 x Deliveries so fare I Would Rate Them 5/5 Stars ****Thumbs Up Keep up the good work*** ++UNBEATABLE PRICES++ 500 KG SAFE from Wakefield to London £44 BARGAIN!! Kind Regards Sam (Niche Emporium Wakefield)”

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Posted 9 years ago

“I wouldn't send a pallet with anyone else...”

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Posted 9 years ago

“A GOOD EXPERIENCE. I recently needed to transport a quad bike from Leeds to Devon and searched online for a pallet collection and delivery service that was sensibly priced. I came across Pallet Hub. Their prices were exceptionally good value so I decided to book it. It was extremely simple to book. The collection was fantastically quick and delivery just as quick. What I liked most about using Pallet Hub was the speed in which my order was processed; tracking service - even though I had selected the standard service, it was great to see exactly what was happening at any given time.... and the speed of collection and delivery and the lovely, cheerful and professional service by the driver made my experience very very positive. Thank you. TO MOVE FROM 'GOOD' TO 'EXCELLENT': To make this experience an excellent one, rather than just 'good' you would need to improve your web ordering page: Because, even though I had roughly calculated myself the cost of 2 pallets, and had entered this information into your web pages, I was very confused as to the total charges right up to 'checkout' and even then I was unsure as to what you had debited from my card.. At no time, even at the point of sale, was it confirmed to me, what I was being charged. During my enquiry/order, I kept clicking on to the "NEXT' button to see what my total charge would be - but nothing ever was displayed. I kept clicking on to the "NEXT' button to see if it would show me- but nothing ever did. Suddenly I was on the CONFIRM page before I knew it and clicked on this hoping at this time it would show me. But all I got was a message saying that my order had been successful. I was extremely frustrated that the site did not make this clear.”

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Posted 9 years ago

“Book, paid, collected, delivered ! Thanks”

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Posted 9 years ago

“Great speedy delivery, very decent, kind and helpful young delivery driver, 5 star service all around and best price by quite a margin”

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Posted 9 years ago

“streamlined process, good price, and the driver was extremely friendly and helpful.”

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Posted 9 years ago

“Brilliant service, as always - very reliable, thank you!”

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Posted 9 years ago

“Quick and easy booking and the pallet was collected and delivered promptly. Good service. I had to ask a couple of times to get the invoice though.”

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Posted 9 years ago

“excellent service”

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Posted 9 years ago

“Many Thanks , exellent service and price , will definitely will be using again and will be recommending too others . 10/10”

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Posted 9 years ago

“do not strap pallets to van good way of getting more money out of you”

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Posted 9 years ago

“Simple to complete an order, collected and delivered on time. Excellent service and very reasonably priced. Will use again. Thanks.”

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Posted 9 years ago

“There drivers are very helpful with quick service arrived early”

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Posted 9 years ago

“It is reasonable good service Quick response on problems”

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Posted 9 years ago

“summed up in one word 'easy'”

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Posted 9 years ago

“Had my parcels delivered on a pallet with no problems next day from Middlesbrough to colchester .Real good service at good price. No damage to parcels whatsoever. was a good service which I shall use again with piece of mind and will recommend your company to anybody, Many thanks”

Helpful Report

Posted 9 years ago

Pallethub.co.uk is rated 4.4 based on 227 reviews