“I have bought guns and ammo from PSA for years now and I have never had a problem or anything to complain about. Prices are great especially on Daily deals and I am always looking to save money. I always look at the competition and come back to PSA for the best deals.”
“Jessica was very helpful and answered all my questions. Although I didn’t get the result I was looking for she explained everything to me in a very professional way that I could understand.”
“Delivered on time as expected. Overall beautiful build, received brand, new nice and oiled, clean, no cosmetic damages or blemishes on AK-P. Only issues I noticed PSA stated this item will include a cleaning rod in the package, but unfortunately it was not included. Regardless of the price tag of this specific pistol , when something is stated in the product details especially a specific part / tool that is allegedly included but does not arrive with firearm it concerns me on how there QA department checks material prior to shipping. Poor attention to detail and unfortunate circumstances from this purchase.
I reached out to PSA the following day via telephone in regards to the cleaning rod. Bridgette assisted me via telephone throughout the entire process, and I received positive feedback from her stating she will be deliver the cleaning rod to my address.
Overall great customer service again thanks to Bridgette and I look forwards to purchasing from PSA again.”
“The weapons they make are amazing and first class. The AK-47 that I own from them is a truly solid built weapon in every way. The reason I’m giving them four stars is because of the people that work there. They are not the easiest to deal with. Customer service is not their specialty.”
“Dear Sir or Ma'am,
I am a long-time competitive Bullseye pistol shooter. While one can "train" at 25 yards on reduced targets, the sport requires access to a 50-Yard range for "real" competition. That means testing 45 ACP loads at 50 yards. Your Denver store HAS a 50-yard indoor range. After explaining my need to test new 50-yard loads, detailing my experience as a decades long BE (22/32 SWL/45 ACP)and International shooter (22 Free Pistol) at 50-yards/50 meters I got the stock answer -- "Sorry, ONLY rifle shooters can use the 50 Yard range." I understand that MOST pistol shooters are 15 yards and less. I'm not like "MOST" pistol shooters given my competitive discipline. Thanks for listening.
All the Best,
Dick Poore, Colonel, USAF (Retired)
Former USAF International Pistol Team Captain”
“Outstanding store. Great customer service. Sean, Emma, Kylee, Phil to name a few.
I would highly recommend this establishment. You will not be disappointed
TEN STARS **********”
“Resulta que compré una orden cargadores GSG-16 que trae dos y una caja de 500 balas y solo me mandaron un cargador y sin la caja, esta. Es la última vez que compro en esta página vale más que compre mi Beretta M9A4 en otro lugar, porque de lo contrario me hubieran mandado una Taurus y que coste que no pienso quedar de brazos cruzados, voy a reputar y denunciar esta página Eeb”
“I ordered an item from Palmetto Armory. Almost a week later I had not received shipping confirmation and contacted Palmetto via email asking for shipping data and was told my order had been cancelled. I called Palmetto and was told the shipment was cancelled by a Palmetto 3rd party supplier because apparently they ran out of the item. I immediately went back on Palmetto’s website to find they are still advertising the product but at a higher price. Why would they continue to advertise if it’s not available. Apparently it was previously priced wrong, and Palmetto is more will to tick-off a customer than take a loss for their mistake.”
“Always fair prices. Quality products. Ships on time and packages well. I've been buying from Palmetto state armory for well over 5 years and have never had a problem. Thanks Palmetto, Tom”
“The customer service is well beyond par, Im giving the new rifle a good test tomorrow. She arrived not overly oiled which was nice, easy to clean and lube up.”
“I tried to purchase an AR lower. They will not ship to NJ, Even though it has to go to an FFL they will not ship to an FFL in NJ. That is a shame. They lost a good customer. I know they don't really care as I am only one person. But I will discourage everyone I know from using Palmetto.”
“I will never make another purchase with PSA. I purchased a CZ Shadow 2 Compact that came with magazines that were to be pinned by my FFL (due to 10 round restrictions). PSA removed the mags before shipping and sent a firearm with no mags. When I called and offered a Pa. address for shipping I was informed that the order was closed - no returns - no alternate shipping of the magazines. You have to review their policy for each state online before purchasing. They manipulate the discrepancies in state laws to advance windfall profits because you can be sure they sold those magazines elsewhere already.”
“Excellent customer service,
I bought roughly $200 worth of ammo one night and needed to cancel the order the next day, I called in and it was quickly canceled.
The customer service representatives I talked to were helpful and polite all the way through.”
