PaperTrue Reviews

Name: PaperTrue
Address: 100 Peck Seah Street, Singapore, 079333, Singapore, Central Singapore Community Development Council
Rating: 4.60

4.6 Rating 2,380 Reviews

94 %

of reviewers recommend PaperTrue

4.6

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About PaperTrue:

At PaperTrue, we love bringing out the full impact of your writing. This is because we know that words hold the key to communication, and so to success. Your ideas deserve the best possible expression, and our editing and proofreading services are here to help you harness the power of language.

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Phone:

+1-888-527-3085

Email:

support@papertrue.com

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“Great sentence structure correction and grammar”

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“Good grammar corrections Helpful comments”

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“Very fast service, detailed and useful comments!”

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“Professional work on time. I can't ask for more!”

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“very responsibile”

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“Fast service and good edit”

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“I say only one thing, extremely happy”

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“High quality editing, accustomed to my individual needs!”

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“Ver nice edits and very professional.”

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“The review satisfied my needs. I was accepted.”

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“Very fast and communicative support, various upload/editing options, free trial (300 words)”

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“very accurate proofreading”

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“USE AT YOUR OWN RISK! I was faced with the unpleasant situation of having to complete my masters thesis whilst caring for my terminally ill father. Despite the extension granted I did not feel like my thesis was up to scratch and decided to pay out for a proof reading service. I chose Papertrue (despite being more expensive than competitors) because of the positive reviews and the apparently high standard of customer service. I received my edited document back and was astounded to find that there were still grammatical errors and the editor was clearly not a native speaker as there were grammatical errors in her comments. I complained and a second proof reading was offered free of charge and delivered within 48hrs which seemed fair. I then had a quick scan of the introduction and found there were STILL small errors!! Papertrue state: "all issues will be covered to ensure your document is error free, perfectly written and ready for submission" I can tell you now that this is not true. I then had 24hrs before the deadline and so worked on it all day and night going over it myself, which is what I wanted to avoid in the first place as this meant sacrificing time with my critically ill father. I have NEVER felt so stressed and unhappy in my life. I sent a follow up email to complain on 9/12/17 and STILL have had no reply. Essentially I paid £328 for no reason whatsoever and Papertrue have made no gesture to remedy this. Shocking service. I would say stay well away from this service, even if this is a rare occurrence and it was bad luck, trust me you do not want to be the one it happens to...”

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“The editor is very professional. He took great care of my work and paid close attention to every minor detail. I am very impressed with it.”

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“I had commissioned a proofreading work from them to be delivered in 11 days and paid £1,000 in advance. They extended this deadline to 30 days and I only found it out because I phoned them to ask what was the status of my work. I had then to cancel the job, but they would not refund me the money. I spent many hours of my time and energy, speaking to lawyers and trading standard office to ascertain what my rights and get my money back. I only recovered it because I proved to my credit card bank that they were the ones who breached the agreement. In this process I spoke to at least five people of Paper True, who claim their editors are all British, but none of them spoke English with a native accent. Moreover, I found out that the photos posted in their website, claiming to be editors, are also posted in a similar business website based in India. I am, to say the least disappointed and outraged by their lack of professionalism. I am not sure where all these positive reviews come from, but would advise caution before you hand your money to them. There are lots of other business in the same field who do not require advance payment.”

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“Fine edits, responsive customer, and fast service. Excellent!”

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“I'm an Author and Illustrator of children books. English is my second language, I love the Edition and Proofreading service that PaperTrue offered. They editors are cualified professionals, always deliver the services on time, they oferred recommendation/changes necessaries to polished the manuscript specially in those words that I've reading to many times that I cannot notice the errors anymore. Thanks to PaperTrue I can published my work with confidece!”

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“I placed order for text editing to PaperTrue two times. It was text for my website. I received the result next day. I refine some sentencies during next day in realtime manner, very fast. I needed to do it because I am russian-speaking and know English a little bit. Futhermore, I used Google for translating. I sent the edited text to my American-speaking friend in San Lorenzo and she said that text is very good. So, now I trust to PaperTrue and will place order there in future too.”