Parcel2Go Reviews

Name: Parcel2Go
Rating: 1.46

1.5 Rating 2,184 Reviews

11 %

of reviewers recommend Parcel2Go

Company Reviews

Questions

Metrics

1.5

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

online@parcel2go.com

Write Your review

Tell us how Parcel2Go made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Parcel2Go 1 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website with great value prices and fast delivery. Will certainly recommend to friends. And thanks to Lloyd Binnington for additional information.”

Helpful Report

Posted 9 years ago

“Sammie Taylor was helpful as much as she could,however she could not track my parcel and was apologetic.I hope P2GO improve their tracking service.”

Helpful Report

Posted 9 years ago

“Very quick reply and excellent customer service”

Helpful Report

Posted 9 years ago

“Reading other reviews show that Parcels2 go are quick to sort out problems - we didn't need any of that service. We ordered the service late on Wednesday evening, they collected our Passat clutch kit from Bradford on Thursday and delivered to us in South West France early Wednesday. Easy to use, efficient, problem free and a very cheap service.”

Helpful Report

Posted 9 years ago

“Nicola was very helpful. Hopefully I will get my parcel back. Thank you for your help!”

Helpful Report

Posted 9 years ago

“Hi Nicola Was quick and efficient in resolving my issue, she was polite and easy to understand.”

Helpful Report

Posted 9 years ago

“Nicola. Was very helpfull indeed today,could not have sorted my problem without her help.Very impressed.Kind regards from roger at Midland Motor springs Nottingham.”

Helpful Report

Posted 9 years ago

“Nicola was a great help in resolving my account problem.”

Helpful Report

Posted 9 years ago

“Fantastic customer service from Nicola who resolved my account query quickly, efficiently and politely :-) Definitely 5 star service”

Helpful Report

Posted 9 years ago

“My experience with Parcel2Go's customer service has been great with Nicola being of great help!”

Helpful Report

Posted 9 years ago

“Fantastic customer service from nicola and a speedy refund :)”

Helpful Report

Posted 9 years ago

“I had an Issue with printing off the labels for my parcel, so I was put through to Nicola on the Live Chat. She was very quick and efficient with getting the problem solved, and I am very pleased with the service. I would now definitely come back and use it again.”

Helpful Report

Posted 9 years ago

“sorted my problem asap - many thanks”

Helpful Report

Posted 9 years ago

“Had a issue with a order and Nicola sorted this out for me, She is a credit to your company she sorted my problem in minutes was polite and very helpful in my eyes she deserves a 10 star rating a very happy customer ????”

Helpful Report

Posted 9 years ago

“I made a mistake with my order, however Nicola was an excellent help in sorting this out for me very quickly and was also very polite :)”

Helpful Report

Posted 9 years ago

“Nicola was extremely nice and polite, she solved my issue in couple of minutes! She is credit to the company! Thank you ever so much, you have been great!”

Helpful Report

Posted 9 years ago

“Nicola is a credit to your company she sorted my problem in minutes was polite and very helpful in my eyes she deserves a 10 star rating a very happy customer ????”

Helpful Report

Posted 9 years ago

“Sammie Taylor was most helpful, I was not able to access my ebay items, but she quickly resolved that issue for me.”

Helpful Report

Posted 9 years ago

“Great service, too the point”

Helpful Report

Posted 9 years ago

“Thanks Sammy for your fast help”

Helpful Report

Posted 9 years ago

Parcel2Go is rated 1.5 based on 2,184 reviews