parcelcompare.com Reviews

"The parcel arrived smashed, and its terms and conditions are almost impossible to adhere to (for instance, the parcel still has to be wrapped in its original wrapping - well, how are you meant to know it is damaged?"

"The parcel arrived smashed, and its terms and conditions are almost impossible to adhere to (for instance, the parcel still has to be wrapped in its original wrapping - well, how are you meant to know it is damaged?"

"This company charged me more than 3x the amount of my initial agreed payment of \u00a353.00, 7 days after. The sent me an invoice for the delivery of a parcel on the 14\/01\/25. \r\n\r\n7 days later without me knowing, the charged me an additional \u00a3164.63 for the same delivery which was worth more than the item I sent back. \r\n\r\nThis company charged me twice sending me a second invoice for the same item 7 days later at more than 3x the first invoice.\r\n\r\nThis is down right un acceptable and boarder-line criminal."

"I used ParcelCompare to return unwanted items back to a supplier. All weights of items were measured and input correctly to get a quote of \u00a3130.70 for delivery. I then had extra money come out of my account , which was an additional \u00a3195.01 for the items sent. Once the items were received by the company I returned to, I received an email with pictures of my damaged items. One being a toilet that was smashed into 100s of pieces and the of a damaged piece of furniture. Due to the damages I received no refund on these items. I contacted ParcelCompare to seek compensation only to be told that they do not accept liability and that the damages were to due poor packaging and being handled multiple times when being delivered. This is the same packaging that these items were delivered in, and that these products are shipped nationally by the manufactures. Customer Services were no help. Overall I ended up over \u00a3700 out of pocket between delivery charges and being refused a refund due to items being damged."

"I used ParcelCompare to return unwanted items back to a supplier. All weights of items were measured and input correctly to get a quote of \u00a3130.70 for delivery. I then had extra money come out of my account , which was an additional \u00a3195.01 for the items sent. Once the items were received by the company I returned to, I received an email with pictures of my damaged items. One being a toilet that was smashed into 100s of pieces and the of a damaged piece of furniture. Due to the damages I received no refund on these items. I contacted ParcelCompare to seek compensation only to be told that they do not accept liability and that the damages were to due poor packaging and being handled multiple times when being delivered. This is the same packaging that these items were delivered in, and that these products are shipped nationally by the manufactures. Customer Services were no help. Overall I ended up over \u00a3700 out of pocket between delivery charges and being refused a refund due to items being damged."

"I used ParcelCompare to return unwanted items back to a supplier. All weights of items were measured and input correctly to get a quote of \u00a3130.70 for delivery. I then had extra money come out of my account , which was an additional \u00a3195.01 for the items sent. Once the items were received by the company I returned to, I received an email with pictures of my damaged items. One being a toilet that was smashed into 100s of pieces and the of a damaged piece of furniture. Due to the damages I received no refund on these items. I contacted ParcelCompare to seek compensation only to be told that they do not accept liability and that the damages were to due poor packaging and being handled multiple times when being delivered. This is the same packaging that these items were delivered in, and that these products are shipped nationally by the manufactures. Customer Services were no help. Overall I ended up over \u00a3700 out of pocket between delivery charges and being refused a refund due to items being damged."

"I used ParcelCompare to return unwanted items back to a supplier. All weights of items were measured and input correctly to get a quote of \u00a3130.70 for delivery. I then had extra money come out of my account , which was an additional \u00a3195.01 for the items sent. Once the items were received by the company I returned to, I received an email with pictures of my damaged items. One being a toilet that was smashed into 100s of pieces and the of a damaged piece of furniture. Due to the damages I received no refund on these items. I contacted ParcelCompare to seek compensation only to be told that they do not accept liability and that the damages were to due poor packaging and being handled multiple times when being delivered. This is the same packaging that these items were delivered in, and that these products are shipped nationally by the manufactures. Customer Services were no help. Overall I ended up over \u00a3700 out of pocket between delivery charges and being refused a refund due to items being damged."