“Should have checked out this site before ordering , looks good and legit, and there offering all the discounts but not received my goods! What a shame because I was looking forward to ordering more items ! Love and Learn lol !!”
“Still waiting for my order after 2 weeks. I contacted them and spoke to an Asian gentleman who promised "Your order will be delivered tomorrow, sir" - that was 3-4 days ago ! This looks like a scam.”
“Ordered Chloe perfume. Arrived within the estimated delivery time although the Royal Mail tracking did not work. Arrived packaged well with a free sample. The perfume itself was sealed and seems legit. Paid through PayPal incase you were wondering.”
“Do NOT order!!!!
I have ordered a perfume( Not a cheap one!) for my partners birthday start of the month it is now the end of the month and had nothing through the post I then sent a email and all they could say is it got lost in the mail and I’m disgusted that they didn’t even bother sending me my refund or even let me know that it was lost!! Do not order from here”
“I ordered two tubs of hair cream. I only got one. They asked me for photos, I told them I couldn't take a photo of something that wasnt there. They wouldn't refund me as I wouldn't send them a photo. I asked to speak to a manager, the denied me that request. Very poor service.”
“SCAM!!!!!!
Not delivered.
Order places two weeks ago, cant get in touch with anyone. Royal mail still haven't received my order.
This is clearly a scam do not use this company”
“Items that are advertised on the website is not the item you will receive. The item package has changed and so has the contents. These items seem as replicas.
I sent out an email and the issue was not responded to until two weeks later. And this is when I was flying out of the UK so unable to return the used item.
So now I am left penalised. Where I am unable to return the item as I was only told to do this two weeks after my initial complaint. I am not happy. Really bad service And fake items.”
“Worst Company ever, got debt collectors to harass me!
This is my first review on this site and the sole reason I am writing is so that other people can be safe from this company. I ordered a perfume from this company in September 2021. The perfume never arrived. I got a refund from PayPal after raising a complaint. Had it just been this, I probably would have forgotten. The company got a debt collector agency involved and made up a false case against me stating I owe them money. The debt collecting company was in Germany and did not speak english. They kept harassing me and sending me letters stating my credit history will be affected and what not. Last month the case got transferred to the UK and I was finally able to get it closed after 7 stressful month”
“Company got our address wrong and royal mail sent the perfume back to the company before Christmas, this was confirmed by royal mail yet despite many attempts to get a refund we are still waiting for our money back and being fobbed off. Worst customer service ever”
