Park BCP Reviews

Name: Park BCP
Rating: 3.41

3.4 Rating 458 Reviews

49 %

of reviewers recommend Park BCP

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3.4

Based on 458 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“on leaving the airport I was charged again and am still waiting for a refund.”

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Posted 10 years ago

“Good on line experience but the last two times the ticket has not automatically been dispensed when I got to the airport and last time it asked me to pay £37 on leaving the car park, on all three occasions I've had to buzz for help luckily the airport staff were able to sort me out”

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Posted 10 years ago

“Other that the price which I think was a bit high the service was good”

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Posted 10 years ago

“We booked with the option of being dropped off at optionally north or south terminal. The evening before we rang to confirm that we require car to be collected at the north terminal.We were told to ring up the company 20 minutes before getting there. We rang confirming our arrival time to be told that we the car should be dropped off at the southern terminal, and the north terminal was an extra £30 +, it was the fault of BCP.BCP had wrongly booked us.Also at the southern terminal we dropped the car off initially in the wrong location, being moved on to the correct location.Communication was poor.On our return we waited 40 mins for collection. My partner was very upset as she had a health problem. Disappointing would have been easier by bus.Muddle could have been resolved by better planning and communication.”

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Posted 10 years ago

“Jet Parks 3 bus was late by 30 mins; then two came at same time. Not good!!”

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Posted 10 years ago

“I was unable to use your facility due to a death in the family. I was told that there was 100% cancellation fee so could not get my money back. Every other service had returned my money due to the circumstances, so I will not be using your service again.”

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Posted 10 years ago

“Overall the pricing of car parking has gone up on a captive market. I normally book jet parks 2. But you were more competitive”

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Posted 10 years ago

“As expected, all went well only little issue was finding a space in JP1”

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Posted 10 years ago

“I booked a parking space online for a Saturday and upon returning to the car park the bar code failed to scan. There were no staff to help and the telephone help button was not working. I used the help button on the barrier and was told to drive my car to the barrier and press the help button again for assistance. I proceeded to drive my car to the barrier, pressed the help button and was told (by a not very polite lady) that I should have pressed the help button on the pay station. After giving her my name (twice) and the reference number (twice) the barrier was raised and I was able to leave the car park. The whole experience took 20 minutes and I do not feel this was acceptable. I think your company charges a great deal of money for a relatively short period of parking and maybe you should look at improving your customer support.”

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Posted 10 years ago

“On arrival, we were told that the Meet & Greet car park we booked was full up so we were redirected to the short stay car park. Although not an ideal start, as it turned out the car park was very close to the terminal and it was no extra hassle. We didn't have to pay any extra to use the short stay facility.”

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Posted 10 years ago

“Parking service slick as always but feel that the buses being used have declined. The bus used to take us both to and from the airport was fitted with horrible plastic seats which are uncomfortable plus the luggage racks are not very easy to reach and use. Bring back the nice blue buses would be good.”

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Posted 10 years ago

“Arrive at 12pm on time, ticket didnt work in machine, should have, recorded £175 fee. Had to go to customer services (unlike manchester it couldnt just be sorted over intercom). Then told needed paperwork so had to go back to car in rain. Took him 10 minutes to sort out. Not as easy as in Manchester, and disappointed car park 1 not connected to airport, so got wet en-route too. Not clear in the description. Disappointed by Glasgow and service.”

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Posted 10 years ago

“We had to wait for over 1 hour to have our car brought to Gatwick.”

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Posted 10 years ago

“Poor sign-age at Cardiff airport, position for opening barrier not clear, had to move car back and forth to get correct position. No exits signs when leaving until barrier, very confusing. BCP was good but let down by the airport infra-structure I think.”

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Posted 10 years ago

“Beware of promises that are not fulfilled ! upon booking I was told we woud get champagne included in the price, upon arrival at the airport lounge was told that this was not the case.... although most of the people in the lounge did have champange :(”

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Posted 10 years ago

“No hitches . However , difficulty finding a parking space .”

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Posted 10 years ago

“Number plate not recognised when arriving or leaving airport. (Once again)”

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Posted 10 years ago

“my car by scratch. ...”

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Posted 10 years ago

“Not sure why you requested a review after booking but before using the car park. It made mid think I'd booked the wrong dates”

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Posted 10 years ago

“not as secure as lead to believe when booking”

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Posted 10 years ago

Park BCP is rated 3.4 based on 458 reviews