Pasta Evangelists Reviews

Name: Pasta Evangelists
Rating: 4.33

4.3 Rating 324 Reviews

83 %

of reviewers recommend Pasta Evangelists

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4.3

Based on 324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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07424304486

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hands down one of the best fresh pasta I had in the UK. I'm Italian so I have a very high standard for pasta and these recipes are just the best. I really felt at home! So easy to make and delicious sauces in all our recipes! Also big thank you to Charlotte from customer service for helping me select what I wanted it! I'm already recommending them to all my friends.”

Helpful Report

Posted 4 years ago

“After receiving a voucher from my brother in law, I have had to write several emails to activate my voucher code as their website will not allow it. After receiving an unhelpful response to our first email in FEBRUARY we are still waiting for the voucher to be applied to our account.... Unfortunately can’t write a review for the food but if it’s like their customer service god help us.”

Helpful Report

Posted 4 years ago

“First box arrived having been incorrectly transported and stored. Everything inside was spoiled. Had to discard the two recipes. Seems a cut price carrier or individuals are being used rather than experts like DPD with refrigerated vans. This is dangerous as one of the recipes involved shell fish. Was offered a refund but still waiting on that. Not at all any good. Avoid.”

Helpful Report

Posted 4 years ago

“I had three bad experiences with these guys, think its because their courier refuses to deliver to Northern Ireland or is simply too incompetent to deliver my meals. This happened on three occasions, I can't say I would recommend them until they sort out their logistics to ensure the meal arrives to customers. Not to end the review on a bad note though, Tara in customer service was great throughout this and unfortunately she couldn't change the outcome. :(”

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Posted 4 years ago

“Very good quality and good service!”

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Posted 4 years ago

“Order said it was delivered and it just never arrived. I could not get through to customer services of either PE or DHL. Very disappointed and I have no hope of getting a refund.”

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Posted 4 years ago

“Ordered 2x two person meals. 3x1 and 1x second meal arrived, with no sauces or trimmings included for second meal. Just had the first meal, bland and equal to a £2 pasta meal from Sainsbury’s. Very disappointed.”

Helpful Report

Posted 4 years ago

“Really great service for date night, dinner parties or even just when you want a nice dinner but don’t want to cook after work. Most of the dishes take less than 5 mins to prepare and are better than most of the pasta I’ve had at restaurants!”

Helpful Report

Posted 4 years ago

“One of the best food delivery companies around. They’re like a healthy, luxury alternative to take away and their truffle butter is amazing!”

Helpful Report

Posted 4 years ago

“I too had received a lasagne with damaged packaging and a lasagne that looked like it had been thrown against a wall. Luckily though, I emailed and they sent a replacement of my entire order. This was not the real problem though, the problem is the overpriced mediocre food that I ate! So expensive its unreal for what you get and the pasta was ok, nothing special but the sauce I had was just so salty it tasted like some prepacked rubbish from a value supermarket (what I imagine anyway) I can't work out who is continuing to buy this overpriced rubbish!! I feel completely ripped off! Never again, lesson learned!”

Helpful Report

Posted 4 years ago

“The pasta arrived with two products dislodged from their packaging and the other boxed items badly squashed and damaged. The products were ordered for a quick and easy meal for guests after a wedding weekend and have ended up in the bin as one cant use food which is squashed and in the bottom of a tatty cardboard box to give to guests........beyond disappoointed especially as no one answer your calls and am now tired of leaving messages.......DO NOT USE.......dreadful customer service and unusable products.........damaged in transit and no hope of replacement or an apology.........I had ordered for the following two weeks and now will cancel.......complete waste of money...........”

Helpful Report

Posted 4 years ago

“Pasta Evangelists is fantastic for anyone who loves pasta and wants the "real deal" in the comfort of their own home. The pasta is always super fresh and the filled pasta dishes in particular are just so decadent, tasty and filling. Having such a friendly and efficient customer service team helps too!”

Helpful Report

Posted 4 years ago

“Initially I had a good experience with Pasta Evangelists. It worked out really well for me, as I work late and need a quick and meal when I get home, with a hint of luxury. The pasta was fine, not amazing, and the fillings were different. However, in December I was delivered, via subscription, 3 meals for the week. They were delivered on the 28th, as expected. I put them in the fridge, as I always have, ready for eating over the next 5 days. On Tuesday when I went to eat the food, I saw this was the eat by date. Moreover, after 4 orders Pasta Evangelists provided me withthe most expensive three options including 2 crab and lobster raviolis almost doubling my usual monthly spend. I presumed this was a mistake, a selection error, and sent a polite email of complaint. All I got back was that the pasta should be frozen, if not eaten on the day of delivery, and that I should have read the details. I mentioned that I had, only picking up that the pasta "could" be frozen. Another tough beans email from Pasta Evangelists, restating their website, which I belive must have changed since my original purchase. It was all fresh and tasty, when I read it. I am truly dissapointed they would send food out which is nearly at it's eat by date, and treat a loyal customer like a dingbat. I would not expect to freeze fresh pasta immediately, only to defrost it two days later. Very dissapointing service, and even more dissapointing perishable date. Thank goodness the previous meals I had eaten, which must have also been past their eat by date, hadn't caused any tummy upsets. Subscriber beware!”

Helpful Report

Posted 4 years ago

“My first experience and as a pasta lover I was NOT disappointed... sure the portion sizes appear small, but I think that’s because I’ve been a glutton making massive portions till this day, and this was a perfect, primi portion! We had the malloredus with sausage ragu and also the beef and black truffle ravioli. Utterly delicious and wonderfully decadent I’ll be ordering again for sure”

Helpful Report

Posted 5 years ago

“Was utterly delicious and very easy to cook”

Helpful Report

Posted 5 years ago

“I have a gift subscription for 5 deliveries. Site regularly fails to recognise gift code. In my last attempt it failed to process gift code and is in the process of charging my card for the order grrrr. Yesterday an apology for charging cos "old data" had been used and last night company cancelled completely... Other reviews are glowing but few are very poor. I am a member of that few sadly.”

Helpful Report

Posted 5 years ago

“Pasta is fresh and tasty but portions are very small. Sauce sachets minimal so would recommended making your own sauce.”

Helpful Report

Posted 5 years ago

“It’s so bad I have to assume the majority of reviews are fake. Macaroni cheese was awful, so dry and disgusting it made me feel sick. The other pasta meal I ordered, the pasta was all crushed and broken, perhaps by the massive ice blocks they add to the box... would definitely not order from here again. You can get tastier ready meals in M&S for £3.50.... Delivery service was also terrible, they didn’t even bother to buzz my apartment just left the box outside my apartments front door and dashed off, I assume they do this to save time... Save your money and don’t bother ordering food from this company, you’d have to actually pay me to order from here again, that’s how bad it was.”

Helpful Report

Posted 5 years ago

“ordered my first box relatively mediocre with far too much wasted packaging not labeled very well and very small portions second box didnt arrive and no refund”

Helpful Report

Posted 5 years ago

“I used an offer i saw and the items came. They were ok. Not blown away. Not huge portions. Then i spotted an offer on Groupon and as i had some credit i thought id buy some more send £9 and get £24 worth - 3 meals. I spent over by another £7, added my Groupon code and it would n`t work. A full afternoon constantly phoning them to find out what the problem was, i finally got through to a woman - the only one answering the phones! She told me its just 1 offer per customer for ever! Well i then had to sit and email Groupon to get the money refunded. As a business, they don`t deserve the business. Can you imagine supermarkets and restaurants having the same policy. It was nice but so is fresh pasta in Aldi etc. Dont waste your money and time.”

Helpful Report

Posted 5 years ago

Pasta Evangelists is rated 4.3 based on 324 reviews