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Paypal Reviews

2.1 Rating 453 Reviews
26 %
of reviewers recommend Paypal
2.1
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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pending_reversal@paypal.com

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Paypal 1 star review on 13th January 2025
Anonymous
Paypal 5 star review on 11th January 2025
Jackson
Paypal 1 star review on 18th November 2024
Jason Lucas
Paypal 5 star review on 11th November 2024
Kimberly
Paypal 5 star review on 31st October 2024
Connor
Paypal 1 star review on 31st July 2024
Chris Hill
Paypal 1 star review on 28th July 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
PayPal are the most annoying company going . I was grateful when EBay had different payments options which was good for me because if it was not like this I would not be able to buy or sale, but unfortunately if I sell an item I can I can only use pack link, because to purchase a Royal Mail it’s unfortunately you have to have a PayPal account, it is so dark ages I said to EBay please can you do something about it. I opened a PayPal account and of course it got closed in no time. I hate this silly company I would be happy if it could be closed down. They just do not care.
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Posted 2 years ago
dreadful, avoid if possible. As a seller, their fees are extortionate, taking a sizable amount of funds per transaction, and when combined with an ebay sale, is massive chunk and often all of the profits for that sale. Buyers of your produce object to having to be charged extra to cover paypal fees. It should be the buyer who pays for this service not the seller! As a buyer you have very little in the way of purchase security, despite what Paypal publish. If you find an unauthorized transaction, they demand such "evidence" it is impossible to supply, and if you have a problem with a purchase, they ALWAYS find in favour of the seller, so they don't have to refund you. Their customer service is hopeless and almost non existent, so don't expect any help unless its to do with logging in issues!
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Posted 2 years ago
Do NOT use PayPal! Your money is not safe! Even when you send money through Friends and Family, PayPal will take it upon themselves to refund the money with no questions asked. Definitely will be using Zelle or Apple Pay as a secure means of sending and receiving money from now on.
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Posted 2 years ago
I had an issue with PayPal where a seller refund they sent me appeared in my account as a 'debit' in my account instead of a 'credit'. This transaction then mysteriously disappeared next day and PayPal sent me an email notifying the credit had “now been processed”. I made a complaint via message system raising concerns about their 'woke' business model and their reply stated "May i know if you received any email about PayPal Woke?, if yes can you please share the screen shot as I am unable to see any such email sent to your account." If PayPal’s messenger drones are using this script to reply to complaints I guess senior management are getting concerned by the number of customers now closing accounts – closed my account.
Paypal 1 star review on 28th September 2022
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Posted 2 years ago
This is a great website to utilize when you need to send money to family or friends. Gabriel Culiat believes it is easy to navigate. I will definitely recommend them
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Posted 2 years ago
Paypal offers a new low in customer service. This once great company has lost its way in recent years. We could put up with the degrading approach of the support agents and the utter lack of urgency to help fix simple problems. However, when they have the fate of your income in their hands, things become a little more serious. We have moved almost all of our transactions away from PayPal now. Our employees and customers appear to be very happy about this change. This appears to be typical for many popular businesses these days.
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Posted 2 years ago
been scamed twice in reference to paypal.not paypals fault,but like pulling teeth to close the acct. have not gotten it closed yet.too much hassle to deal with paypal!!! they are as bad as dealing with fandango.
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Posted 2 years ago
Beware of Paypal buyer protection they don't protect buyers anymore in addition to the long time for disputes resolution , last time on a guest post that should be done forever , the seller removed it in less than 1 month , i contacted him , his account and post was removed so , anyway just be cautious when u use paypal services next time TID ( 1J0802964U222903K )
Paypal 1 star review on 8th September 2022
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Posted 2 years ago
They deleted my account because I filed a claim because I did not get what I ordered I ordered a trampoline and got a certified letter filled with coupons the weight was clearly not right at less then a pound and now no PayPal very sorry customer service
Paypal 1 star review on 29th August 2022
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Posted 2 years ago
I can't use my account for 5y and more. Can not login. i tried to call customerservice. They keep me online for hours. But still paypal is sending me mails. On which I reply for help. Nothing !@#$^! The best thing everhappen to me.
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Posted 2 years ago
I have had paypal, using payoal here for in person transactions, for eight years. I have do the Sturgis Bike Rally all these years in August. This August after two days of sales I got a notice that my account a limit of 4k that I could take & anything over would be held for 21 days after each transaction. I have not chabged any business model, I have emailed, I have called to no avail. This company is the worst company to deal with, don't use them. I have switched to Square.
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Posted 2 years ago
Amazing hacktivist named ROYALBLADE @ protonmail.com saved my business by helping me remove money locked in my paypal account. PayPal vicious security system flagged and locked my account for no reason. I can never trust paypal or any of it's product again.
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Posted 2 years ago
Years of fault free service
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Posted 2 years ago
Absolutely horrible
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Posted 2 years ago
darkwebprogrammers@gmail.com are the best hackers that can be trusted for legit service, they got me $15,000 as they promised
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Posted 2 years ago
Thanks to Royalblade. I just received my money locked in paypal for months. I hate this company !
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Posted 2 years ago
Many thanks to ROYALBLADE Hacktivist for helping me get my money out of paypal hold. I think PayPal should be investigated. They are using customer money for business and maybe broke in fact.
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Posted 2 years ago
Robotic customer service which justified spurious payment from my account. You cant really trust this company. Its software is either faulty or somebody is taking funds from accounts which is then denied.
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Posted 2 years ago
I’m sure PayPal has a business reason for unlawfully jailing people’s money for days . I used PayPal to receive payments for my online store. Someone paid me a big amount and PayPal decided to lock my account for no reason. This practice by PayPal is terrible! I did a lot of research, read reviews for hours to find people who got helped by cyber Hacktivist Royalblade. Some said he got them back their gmail, Instagram and Facebook book accounts stolen by hackers . While a few others mentioned that he helped them recover assets such as crypto and locked PayPal funds. I decided to try him as my last resort. This turned out to be my best decision regarding this PayPal mess. He took info on the accounts and went to work. I got my PayPal payment sent to my back account 3 days after . Relieved to have found this guy, never doing business with PayPal again.
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Posted 2 years ago
PayPal is bad. My family sent me money and it took forever for me to get the money.
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Posted 2 years ago
Paypal is rated 2.1 based on 453 reviews