Paypal Reviews

2.1 Rating 453 Reviews

26 %

of reviewers recommend Paypal

2.1

Based on 453 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Paypal deliver? How long does Paypal take to deliver? How is accuracy and good condition of items delivered by Paypal?

Returns

Customer Service

How can I contact Paypal? How quickly does Paypal resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Paypal.

Visit Website

Email:

pending_reversal@paypal.com

How does Paypal deliver?

Helpful Report

(4 days ago)

Paypal delivers items by Courier, Own Driver and Postal Service.

Helpful Report

(4 days ago)

42.86%

Industry Average

“ We thought this was absurd to put it mildly how can there be a chargeback after 5 years when we never had issues in the 10+ years we used the account? We asked Paypal to agree to ADR (Alternative Dispute Resolution) they have ignored the request then when looking at the web we found a Private Investigation agency is looking into Paypal the posting on the invetigators site said "Paypal in Canada Breaching their own terms and conditions relating to alternative dispute resolution" we spoke to them and they suggested writing to Paypal in Toronto so we sent a letter with signature on delivery but have heard nothing. ”

- Anonymous

“ He chose UPS SurePost (UPS transports package but USPS makes the delivery) because it saves him a few bucks, but leaves his recipients open to claim issues. ”

- Josh C.

“ Paypal is the worst company to use for purchases. They support fraudulent companies mostly in china. They allow their sellers to lie about what country they are in , provide no expected delivery date etc. They are only interested in supporting their sellers, not their buyers. I cancelled my Paypal account because it is that bad and untrustworthy. They dont even investigate their sellers. ”

- pissed off

Paypal Reviews

Delivery - Slow