PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,060 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

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Metrics

4.8

Based on 4,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 16th December 2024

Kev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual Pc Specialist have proven they are are the best PC supplier in the UK if not the world. Superb pricing, Superb build quality and speed, exceptional communication. My last PC from Pc Specialist lasted 15 years, indeed I am still using it today along side my new PC that they built for me last week. If that isnt proof of quality and integrity I dont know what is.”

Helpful Report

Posted 2 months ago

“My 2nd PC Specialist pc. The first performed well for several years, but eventually ran out of steam! I particularly like the ability to configure the build to my requirements, focused on photo processing. The website is well designed, with a range of helpful starting points for your specific design. PC Specialist also kept me up-to-date with build progress. Highly recommended!”

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Posted 2 months ago

“Very accessible site and a very good customer service from start to finish. I love how detailed the tracking updates were, as well as being able to see the built PC before it was tested and shipped out. The PC is working great so far and I'm extremely pleased with how everything was handled.”

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Posted 2 months ago

“Great service and excellent value.”

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Posted 2 months ago

“A very clear site, easy to navigate and compare PCs. The ordering process went very smoothly with helpful e-mails keeping me informed of the progress of my order at every stage. My machine arrived very securely packed for transit and has worked well 'sraight out of the box'. I am very happy to recommend this company.”

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Posted 2 months ago

“kept up to date with build and delivered on time”

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Posted 2 months ago

“Great service and the email updates with a 360 image of the PC when it had been built were a nice touch”

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Posted 2 months ago

“Amazing service, really helpful and patient team. I didn't know how to set up a specific part, their customer team member stayed on call the entire time and helped me figure it out! The PC is amazing too, all geniune and orinigal products!”

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Posted 2 months ago

“Great servuice”

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Posted 2 months ago

“Got exactly what I wanted.”

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Posted 2 months ago

“I'm a returning customer after many years (remember Win XP?). Very easy to configure a PC to a price point on the website. Regular communication during the build process, providing a useful 360 degree picture of the PC. Received the PC a week after order. Fantastic build quality inside and the enclosed case manual illustrated how to install addition optical, HDD and SSD drives from my old PC. Customer support was able to resolve my query efficiently. PC Specialist remain my go to store for computing devices. Highly recommended.”

Helpful Report

Posted 2 months ago

“I recently purchased a PC from PCSpecialist, and I couldn't be happier with the experience. They offered the best prices and flexible payment options that made paying over time convenient. The PC assembly and delivery were impressively quick, and I was kept well-informed at every stage of production. They even sent a 360-degree picture of my PC once it was built, which was a fantastic touch. When I reached out to their support team with a few concerns, they replied promptly and resolved my issues swiftly. Overall, I'm extremely satisfied with PCSpecialist and highly recommend them.”

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Posted 2 months ago

“I am very pleased with the order from PC Specialist. The PC is well-packed even around the motherboard area. The cable management inside the case is very tidy and the communication was amazing when the PC was in the building process. Highly recommend.”

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Posted 2 months ago

“Quick and Professional production and delivery.”

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Posted 2 months ago

“Machine was delivered within the estimated window, and finished to a very high standard. We always use PCS for bespoke builds and this one, like all the rest, has not disappointed. Highly Recommended.”

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Posted 2 months ago

“Great service ordered and received pc within 5 working days”

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Posted 2 months ago

“fast building and quick delivery, the man on the other end of the phone was extremely helpful”

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Posted 2 months ago

“I bought a laptop with a high spec for a very reasonable price. So far it seems spot on in terms of build quality and functions as I’d expect. Still getting used to some of the functionality and occasionally the fans have been a bit noisy but have yet to fully investigate power profiles. The instruction booklet which came with it had general info relating more to desktops than laptops, so the one star off was for that. A booklet with info on functionality and info on ports specific to the chosen laptop model would be nice; although I guess most people choosing a custom laptop have a fair idea what they’re doing. For me personally a bit of info on power profiles (and fan noise) might have been handy.”

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Posted 2 months ago

“Good choice of components to build a desktop PC to my specification. Ordering process painless. Good communication and updates during the build process. PC arrived earlier than expected. Unpacked PC, turned it on and everything worked.”

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Posted 2 months ago

“Ordering proses very easy and professional Excellent communication and customer support Product quality 10/10 Fast delivery with no extra cost I will definitely be using their services again in the future ”

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Posted 2 months ago

PC Specialist is rated 4.8 based on 4,060 reviews