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PC Specialist Reviews

4.8 Rating 4,060 Reviews
96 %
of reviewers recommend PC Specialist
4.8
Based on 4,060 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Delivery went well driver polite, computer well packaged and working well thank you 😊
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Posted 1 month ago
Very happy with the ordering and order-tracking process. The choice of DPD as courier made me nervous (have had bad experiences with them) but the delivery was fine.
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Posted 2 months ago
Excellent value for money good sales staff very helpful, very happy with desktop
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Posted 2 months ago
Great Laptop at very competitive price for what you get. Nice service and clear communication when needed - no issues and would use again
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Posted 2 months ago
The pre-sale advice via email is very helpful as PC Specialist have a good range of options to choose from. Once I had ordered my pc they keep you in touch with how the build is going and it was received very quickly. I am very satisfied with the service and my pc.
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Posted 2 months ago
Just fantastic all round - the ordering experience, quality of PC build, delivery time, and customer service when we needed it. All properly 5*.
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Posted 2 months ago
This is the second Computer ordered from them. (the previous order was 14 Years ago and it ran without fault until the day the SSD died. Not the original SSD but a replacement one 8 years ago to give me more storage capacity for my programs.) As previously the choice of components in ordering was impressive, the build time and delivery was fast and fault less. The correspondence kept me in the build loop and provided helpful set up information. The new computer is up and running and If it runs as well as the previous one I will be back for an 3rd model though perhaps a bit sooner than 14 years.
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Posted 2 months ago
Quick delivery, impressive build quality and impressive choice of components. Would happily recomend to anyone and would purchase again myself.
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Posted 2 months ago
Smooth process from start to finish with regular updates and quick turn-around. Good selection of components available and the item configuration designer is easy to use. Item packaged well with everything you would need for a newbie PC user.
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Posted 2 months ago
The PC was assembled quicker than I expected. I set it up and it is working perfectly. What also impressed me, they answered my questions quickly even after the PC was delivered. I recommend them very highly. Thanks PC Specialist. Anthony.
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Posted 2 months ago
From entering the website, selecting customisation, ordering and delivery the service was excellent. During the process I was very pleased to receive updates on progress. The PC was well packaged and arrived on time as promised.All in all a very satisfactory experience.
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Posted 2 months ago
PCspecialist made my PC within a few working days of ordering, and is up to a very good standard. I haven’t had any problems so far but they are available to contact if needed.
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Posted 2 months ago
Perfect service, same as the last time 7 years ago.
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Posted 2 months ago
Great communication and website very easy to use. Very happy with our PC
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Posted 2 months ago
Great service, start to finish. Highly recommend.
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Posted 2 months ago
Kept informed during the order/build process and quick delivery. Computer was well built and started up ok. Had a slight wifi issue to start with but that was resolved with a driver update. No fault of PCS however it would have been handy to have had the latest drivers pre installed. One noisy fan which was added by myself on the build sheet, which I had to disconnect due to how loud it was. Diagnosed as there wasn’t space on the motherboard for this additional fan so it was installed straight into the power supply, this running full speed all the time. Again no fault of PCS as this was specified by myself. Had no issues with cooling since disconnecting this fan however. Computer runs great and was bought for my elderly father who loves it
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Posted 2 months ago
Been using PC Specialist for over 15 years for my business workstations and personal home computers. website is fantastic to spec and compare different components to get the best price and build. service is always very professional and delivery is very good. always kept updated on the order and any queries, they respond very quickly. i've had over 20 machines and all have worked very well for years. have no reason to purchase from anywhere else. very happy. Thankyou
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Posted 2 months ago
Decided to source my new PC from PC Specialist for a second time, and was not disappointed. Excellent updates on progress and the PC arrived promptly and securely packed. My only worry was removing the internal packing foam without disturbing any cables, as it is quite rigid! After a week of tweaking to bring Windows and AMD software under control I am delighted with new purchase; so far it hasn't broken a sweat whatever I throw at it.
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Posted 2 months ago
I needed a new video editing workstation and was able to select an already specified machine and then able to fine tune the components. The new workstation was built and shipped within a week and is absolutely brilliant. As a small business I have a lot of confidence in PC Specialist - this is my third order in the last couple of years and I rate them far superior to other more expensive big name brands!
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Posted 2 months ago
Great Service. Kept me updated during the whole build process and PC arrived on time and built to spec.
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Posted 2 months ago
PC Specialist is rated 4.8 based on 4,060 reviews