PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,526 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,526 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 5 star review on 29th April 2025

Vicki Armitage-Phillips

303

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service provided. The PC looks great and is very tidy inside. When it was delivered it was well packed so no damage would happen in transit.”

Helpful Report

Posted 1 month ago

“Awesome service from start to finish, was kept informed every step of the way and even when there were delays due to the RTX 5080 being out of stock I was informed at every stage.”

Helpful Report

Posted 1 month ago

“The service was excellent, kept me up to date with the build. The instructions provided when it arrived (in good time) were extremely helpful. My son is thrilled with his new PC. Thank you 👍👍👍”

Helpful Report

Posted 1 month ago

“Quality product delived extremely well packaged and with minimal setup time”

Helpful Report

Posted 1 month ago

“The process of ordering to receiving the PC was very smooth and easy to follow. The information provided along the journey was useful, the providing of a 3D image was a nice touch for peace of mind about certain components and just what to expect. I liked knowing when it was in building, the estimated time it would remain in that state, and what 'generally' occurs in each state. I appreciated such updates along the way. I would've personally preferred a little more information on the Testing and QR phases, such as what was done, what programs were used, any benchmarks etc for my own reference, and any bios or configuration adjustments that were made -- if any. I've had a few minor hiccups with the system - mostly software related (it seems), but nothing major (yet), so the boat is still out on that one. Knowing that I can easily arrange a collect & return with the warranty provides some peace of mind too - should some issue occur - alongside technical support being there via email if needed. Whilst it might be a minor thing, the expectation to keep hold of the huge box the PC was shipped in for such returns is a little annoying. Overall, good stuff (:”

Helpful Report

Posted 1 month ago

“Delivered OK, well packed. PC is fast. Initial Configuration is well managed, and the system checks the configuration and gives error messages where needed - excellent! Only thing I would question is the need for such a large case, when there is so little in it. I've had to make major changes to the layout of my small office in order to fit it in as it is considerably bigger that my previous PCs from PCSpecialist. Surely a smaller case could be offered as they have done in the past. Otherwise I'm quite happy now that it is up and running.”

Helpful Report

Posted 1 month ago

“After being let down by another company that provided a dud computer and weren't willing to repair it and couldn't replace it as was discontinued, my friend recommended PC Specialist and said it was definitely worth getting a custom PC made. While I did spend about 25% more, I had a much higher spec than the other I had bought but it shows in the quality and the configuration options. Receiving a 3D image of the PC while it was being built was a nice touch. Having the SSD partitioned was a great free option. Runs smoothly and I know that by opting for a bigger case I have plenty of upgrade options later down the line. Very happy with my friend's recommendation. I didn't think custom was the route I needed to go down, but actually, I appreciate the extra care and attention taken to build something that meets my requirements without excess features.”

PC Specialist 5 star review on 7th March 2025

Helpful Report

Posted 1 month ago

“Very responsive and very competent PC maker. Really loved the PC building options, and the cable management was excellent !”

Helpful Report

Posted 1 month ago

“PC arrived on time with minimal issues. I did have some issues with the Nvidia driver and Windows Updates but can hardly blame PCSpecialist for this as it was a Nvidia and Windows issue.”

Helpful Report

Posted 1 month ago

“A decent service, kept updated throughout the build process and happy with the end product. My only criticism would be that the fans on the case are on full pelt all the time which is quite noisy- have had to unplug for the moment.”

Helpful Report

Posted 1 month ago

“The cable management is first class!!”

Helpful Report

Posted 1 month ago

“PC Specialist kept me updated and in the know step by step, the computer came in a safe condition and everything is working great top quality service would purchase from them again.”

Helpful Report

Posted 1 month ago

“Amazing quick and professional service. Very happy!”

Helpful Report

Posted 1 month ago

“Overall, an excellent service. Online ordering was straight forward and I was able to design my own system with ease. Once ordered, there was good communication throughout regarding the build, testing, dispatch and delivery. On receipt the system was of a robust build and good design and is working without any issues. Highly recommended.”

Helpful Report

Posted 1 month ago

“Very happy with my PC but even more impressed with the whole process from purchasing to building to delivery. All my future PCs and Laptops will be bought here.”

Helpful Report

Posted 1 month ago

“Superb build quality aligned with great communications - Best described as does "what it says on the tin"”

Helpful Report

Posted 1 month ago

“Delighted with how quickly the build was put together and the quality of the installation. I've built my own PCs for years and years, but this time I thought I'd try PC Specialist since I wanted a 5090 at launch and I felt I had a better chance at snagging one via an integrator. I'm glad I did. I was very pleased at the component choices available and felt as though I could make the build to my specifications just as well as if I'd have ordered everything individually. It runs like a dream, with no pre-installed bloat or any 'value-add' software that I don't want or need. Everything had already been set up properly, for example iCUE, so I could just turn it on and immediately enjoy. Super stress free experience. My only (very, very minor) criticism is related to the amount of zip-ties used to cable tidy - I've had to essentially re-do the cable management to install a new fan (and then replaced the zip-ties with velcro cable ties for future maintainability). But that's not a huge issue and something that won't apply to most users!”

Helpful Report

Posted 1 month ago

“It was an excellent experience from start to finish. The agent was very clear and very helpful. The price was excellent and there was no hard sell trying to make me buy more than I wanted or needed. After that, it was all very smooth. The financing was easy and helpful. The delivery process was easy and when I had a query about when it would arrive the agent was very helpful. The product itself is everything I wanted. I love it and feel sure that I made the right choice when it came to buying a PC. Very happy.”

Helpful Report

Posted 1 month ago

“Always recieved fantastic service from start to finish. After seeing how good their product and service is, I refuse to buy PCs anywhere else.”

Helpful Report

Posted 1 month ago

“The process of customising a PC is easy, delivery was surprisingly quick as originally I ordered parts out of stock. I also badgered the customer service many times and they were always friendly and ready to help. There was a small frustration in a break down in communication but I still give 5 stars as it’s a gift nowadays to be able to actually speak to humans and they helped rectify the issue with haste.”

PC Specialist 5 star review on 4th March 2025

Helpful Report

Posted 1 month ago

PC Specialist is rated 4.8 based on 4,526 reviews