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PC Specialist Reviews

4.8 Rating 4,056 Reviews
96 %
of reviewers recommend PC Specialist
4.8
Based on 4,056 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 12th December 2024
Ryan
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 7th November 2024
Jacqui
PC Specialist 5 star review on 5th November 2024
Hannah
PC Specialist 5 star review on 31st October 2024
Chris
PC Specialist 5 star review on 22nd October 2024
Joanie Peterson
264
Anonymous
Anonymous  // 01/01/2019
No Issues so far, reasonably priced build.
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Posted 1 week ago
Great gaming pc for my boy. Only issue was I paid for an engineer to come set up and this never happened. Initially they were booked to come before the pc arrived, I stalled them but was never able to arrange for them to come. In the end I managed to set it up fine myself. Apart from this all was great.
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Posted 1 week ago
Very easy to use, efficient service and great communication
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Posted 1 week ago
Great experience with the wide range of enclosures available (I needed a specific size to fit below my workstation), the menus to tailor the specification, straightforward order placing and tweaking design, progress updates including 360 degree image of P.C. as being built, speedy turn around, faultless delivery service, well packed and protected, up and running well and no issues and excellent value for money.
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Posted 1 week ago
I have known of PC Specialist for about 5 years, as my son in law ordered one about 4 years ago on my recommendation which he still uses daily. It is my turn now and would not buy from any other company. Your website is easy to use and detailed. The laptop I purchased built to my specs and no bloatware arrived on time and is perfect for my needs ie fast processor and a large hardrive for my thousands of pics and would recommend your company for anyone buying a pc or laptop many thanks
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Posted 1 week ago
Bought from these guys multiple times. 2 custom desktops and a custom laptop. I highly recommend them. Great service and timely shipping too, as well as help setting things up.
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Posted 1 week ago
Excellent, easy to use website, enables you to design exactly what you want. Good communications keep you informed of the progress of the computer through the various stages. No Welcome Booklet included but customer services emailed me an electronic copy immediately after receiving my email.
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Posted 1 week ago
Decent machine and fast delivery. But it does buzz when using it, and suggestion from support didn't work.
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Posted 1 week ago
Great Website, easy to navigate. Excellent communication from PC Specialist Order well packaged and smooth delivery Great build quality.
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Posted 1 week ago
The website is easy to use, very nice layout of the options when picking the parts for the custom pc build, the only thing I didn't like was not being able to pick whether I wanted the name brand over the cheaper product e.g. Graphic's card choosing Nvidia but being told to have Zotac instead because its the same product but cheaper because its not a name brand. Unfortunatly I have not been able to play with my new gamin PC as it is Christmas present, but I am very eager to set up and use it as soon as I can
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Posted 1 week ago
I ordered from the pre-built section of the website which is generally so much simpler when you haven’t much knowledge in hardware. Once the order is placed, you can access the portal at any time to track your order super easily. The communication through-out is done via email and was top notch because it meant I did not have to check in every single day for progress manually. Information was sent out and delivered within 14 days of the order - a little patience is required but you will not regret it when it arrives. All spare parts, leaflets, warranty and extras from PC Specialist themselves are provided for after care and upgrades. Really good service and haven’t had a single issue with the PC since I’ve had it. Software comes preinstalled but does not come preconfigured so ensure to check the Nividia Control Panel (or other) to tweak to your performance needs. Thanks again to all at Pc Specialist for creating such an opportunity.
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Posted 1 week ago
Easy to configure the PC we ordered on the website, and when we had a few questions along the way great to get quick answers via the online chat. Once the order was placed it was easy to see how it was progressing, and regular emails kept us updated
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Posted 1 week ago
Took a few days but came exactly as specced. Good communication throughout the build and delivery too.
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Posted 1 week ago
Was really good service sent me heaps of updates on the status of the build and showed up within good time too
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Posted 1 week ago
The process from start to finish from these guys was first class, always kept in the loop with how the build was going and always on hand with a speedy reply to any of my questions,highly highly recommend.
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Posted 1 week ago
The website was very easy to use and customer service are helpful and efficient, in addition to this PC Specialist gave me a great quality and much needed device in a time efficient manner.
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Posted 1 week ago
Another well built PC from PC Specialist. Built to my exact requirements. Ordered Sunday evening, delivered Wednesday, excellent service.
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Posted 1 week ago
Love my new pc.
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Posted 1 week ago
Got my laptop without any problems, even overseas no damage to the package. Price was still much cheaper than buying from my home country + I get months of warranty and support.
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Posted 1 week ago
Great Laptop at a good price.
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Posted 1 week ago
PC Specialist is rated 4.8 based on 4,056 reviews