PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,151 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,151 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 5 star review on 8th January 2025

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service website is very easy to navigate and it keeps you updated on where your order is in the building process. Will definitely recommend to friends and family.”

Helpful Report

Posted 2 weeks ago

“I have bought 2 PCs now with PC specialist. I have been delighted with both PCs and any small issues I have encountered have been quickly resolved by their support team, normally within about 1 working day. You are always kept in the loop when the PC is being assembled/tested/dispatched.”

Helpful Report

Posted 2 weeks ago

“Great company to work with, deliver a great product and keep you in the loop throught the order.”

Helpful Report

Posted 2 weeks ago

“Everything turned up in great working order and was easy to get everything started once I got all the extra packaging out of pc, which is great to see as it makes me feel as if there’s a really effort to make sure nothing is damaged during the delivery process. Customer service is excellent and was really helpful and fast to respond to my concerns. Overall, once it comes to a future upgrade down the line I’ll definitely be checking what’s on offer at PC Specialist before checking anything else and would most definitely recommend to anyone else to check them out if they’re wanting a pre built system.”

Helpful Report

Posted 2 weeks ago

“The laptop was delivered quickly after payment ( about 1 week). I'm happy and satisfied.”

Helpful Report

Posted 2 weeks ago

“The PC I ordered was a very smart spec for the price. I was kept informed throughout the build process and delivery process and the machine was well-packed for delivery. I really couldn’t have asked for more.”

Helpful Report

Posted 2 weeks ago

“Had a bit of a faff with my first order, where it wouldn't allow me an option to pay via card for some reason. After several failed attempts by customer support the order had to be cancelled and a new one generated for some reason. Once this order got underway all went smoothly. Excellent packaging and the computer build was absolutely fine.”

Helpful Report

Posted 2 weeks ago

“Tidy PC with exactly the spec I needed, and no bloat-ware. Great service too.”

Helpful Report

Posted 2 weeks ago

“My new PC is perfect and really well built, exactly what I ordered. The only reason for one less star is the packaging wasn't quite strong enough and I had a damaged kettle lead and screw but it was quickly rectified.”

Helpful Report

Posted 2 weeks ago

“They were able to produce a computer to my specifications so I was able to combine it with existing parts rather than have to replace them all. I was kept updated with detailed progress emails. When the finished item arrived it was well packaged and the wires and cables within the interior has been neatly cable-tied to keep them out of the way when installing the graphics card.”

Helpful Report

Posted 2 weeks ago

“PC Specialist made it easy. Great website to configure exactly what I wanted. Helpful updates during the build. And a stunning PC arrived after 2 weeks. Looks amazing and works perfectly. Thank you! Have already been recommending to people.”

Helpful Report

Posted 2 weeks ago

“The quality of the end product and build is to be lauded...perfect, well laid out cabling and so very well configured on the out of the box OS build. But the thing that rings of PCSpecialist's experience is the website configuration. Dynamic on your spec, letting you know ow when a component won't work with others you have chosen. Saved me so much stress.”

Helpful Report

Posted 2 weeks ago

“I have never used a servce like this before. I normally opt to build my own. The site and interface was straightforward, and if I made a wrong choice on components it would offer a recommendation. For instance, I asked for an 850w psu and it was telling me that I should use a lower wattage to save money. I could choose to follow the advice or ignore it. The building and testing was all done quickly. I chose to have them send me an email each day to tell me what stage they were at. If I had one minor complaint, they sent the quick start guide for the motherboard but not the user manual, and there was no guide for the extra gfx card bracket that comes with the case (as I installed my own gfx card), so I had to work it out. Overall pc specialist was a good service and I am happy with the PC I have ended up with.”

Helpful Report

Posted 2 weeks ago

“Really happy with the PC, I’ve not the best when it came to computers but I used the call centre for help and they was really friendly and helpful would definitely recommend, Me, my brother and Dad have a PC specialist branded computers”

Helpful Report

Posted 2 weeks ago

“Great service - kept me informed throughout the building of my PC, put together a great system at a very sensible price and ensured it was delivered with care. I honestly couldn't ask for more.”

Helpful Report

Posted 2 weeks ago

“Custom pc build. The web site worked well. Customer service were very good when I had a payment issue (not their fault). Good tracking on the website while the machine was being built. Pc works well and I am pleased with it”

Helpful Report

Posted 3 weeks ago

“Initial component choice and compatibility checks were very clean in both navigation and provided information. Build feedback was nominal, though the progress updates were much appreciated and further built my anticipation. Delivery was swift and within the allocated timeslot. Prompt and polite. Safe and secure. The build itself is superb. The presentation within the case and subsequent running of the PC have excelled all requirements. I have had no issues so far and have been undeniably relieved that my choice to have PCSpecialist put together this new build has spared me any stress or labour compared to the last time I put my own components together. Well worth their positive reputation. I would enlist them again and recommend them others. I believe that their promise of warranty and assistance should any issues arise will live up to the high standard they've exemplified so far.”

Helpful Report

Posted 3 weeks ago

“Good service when there was a problem with the delivered PC.”

Helpful Report

Posted 3 weeks ago

“Very good and helpful service”

Helpful Report

Posted 3 weeks ago

“Excellent website interface. Smooth ordering process. Very easy to configure a PC to your own desired spec - and the process will tell you if it thinks you are over-specifying a component. Excellent communication from PC Specialist throughout the build; never any doubt about the status. Very responsive to questions / requests via the Support inbox. Important information about "musts" when booting the computer for the first time is sent in advance of delivery. Delivery via DPD also completed smoothly and to time. All in all an excellent buying experience all round. This is my second purchase from PC Specialist - the first was 12 years ago and it is still going strong! I would recommend PC Specialist to anyone looking for a PC.”

Helpful Report

Posted 3 weeks ago

PC Specialist is rated 4.8 based on 4,151 reviews