PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,504 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 23rd April 2025

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent PC and appears to be put together well. Very good communication of where the PC was in the build process.”

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Posted 1 week ago

“Very quick and efficient service.”

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Posted 1 week ago

“Always super helpful when asking questions about parts. Providing the best service. I have asked alot of questions so I am happy for their patience. I will always order from here there is no better place for pc.”

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Posted 1 week ago

“Pc specialist had a range of amazing parts and selection for me to choose from and most importantly offered finance which is why i ultimately bought the pc. The cable management was great and everything was as expected. The only bad thing i would say was too much Microsoft office bloatware was installed and it took a while for me to get my pc but other than that, everything was amazing.”

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Posted 1 week ago

“I’m very happy with this purchase. The PC arrived right on time, well-packaged, and in perfect condition. It’s exactly what I expected based on the description and what I have selected in the builder interface, with no surprises. Setup was quick and easy, and it’s been running flawlessly since day one. Performance is smooth and reliable, everything works amazingly whether I’m gaming, working, or multitasking. Definitely a great buy, I’d happy to recommend PC Specialist!”

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Posted 1 week ago

“I’d been thinking about a new PC for a year after six years with my previous one, but I never really understood about to go about it. What enticed me to PC specialist was unlike other places I’d looked at, PC specialist had you select the parts I wanted and notified you if a component needed changing, which made the process much simpler and of course building it for you as if I’d built it myself I would’ve broken it most likely. It was also very fairly priced considering what I’d brought. I am also appreciative of the updates I received throughout the whole process, it arrived all in working order and now I can enjoy all my owned games in ultra without issue. Needless to say I know where to go when I eventually need the next upgrade.”

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Posted 1 week ago

“Excellent build quality as always, PC with a lot of components arriving essentially plug and play.”

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Posted 1 week ago

“Support is amazing, pc builds are beautiful i like their style and the way they work, keep it up!!!”

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Posted 1 week ago

“Ordered my second PC from PC Specialist last month after the previous one from them which had done well for the last four years needed a refresh. Order was built and shipped to me within a week and arrived ready to switch on and go. Can't see why I wouldn't come back here again in another four or so years for the next one.”

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Posted 1 week ago

“I have always been completely satisfied with the service provided by PC Specialist, the ease of ordering and the quality of products. I actually couldn't imagine going anywhere else for my desktop/laptop needs. Thank you.”

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Posted 1 week ago

“Just a quick note to say thank you for the service I received from PC specialist. This is my third major purchase from PC specialist and probably my most complex. This required more calls than normal to them both before and after delivery. I wish to thank all the staff that dealt with me and in particular Thomas and Matthew. Not because the other staff was poorer, But in particular it appeared Thomas was someone I spoke to a number of times. I found staff to be helpful and informative. When it comes to upgrade I will probably again use PC specialist. For those looking to buy a PC I would certainly recommend them.”

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Posted 1 week ago

“From the moment we completed our purchase of a PC the service has bren outstanding . We where kept up to date on progress of the PC being built , tested and to point of despatchment seriously the benchmark has been set by PC specialist. Unreal . Thank you .”

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Posted 1 week ago

“Everything was perfectly packaged, setup was easy, overall a good experience.”

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Posted 1 week ago

“Easy to configure the order. Delivered as ordered. No hassle and kept updated on the progress. Happy :)”

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Posted 1 week ago

“Excellent customisation, build and delivery process. I'm still having some issues setting up PowerDVD and getting iTunes to work, but that's the usual Windows malarkey. Fully recommend PC Specialist.”

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Posted 1 week ago

“Custom PC review. My PC took 11 days (8 working days) to arrive after ordering, it was delivered exactly within the window provided by the courier. I am extremely happy with the PC, it all works as intended with no major issues. # Positives: - It ended up being £30 cheaper than if I had built the same system myself. I didn't get the same case or cooler (Same price range as PCSpecialist's options.) I would've happily paid extra just to save myself the stress and back ache of building it myself. I have zero regrets buying a pre-built from PCS. - The most silent PC I have ever heard. I have to check the lights to make sure I actually turned the PC on, because I can barely hear the fans rev up. - PC stays cool during long gaming sessions, the temperatures are great. - Pretty quick build time, and you're kept up to date via e-mails and the order page. You even get a 360 view of your PC after it has been built, and can request changes. - My PC was actually dispatched on a Saturday, and arrived on a Sunday despite everything saying deliveries were only Mon-Fri. I'm probably an edge case but it was greatly appreciated. # Negatives: - Lack of variety in part options, you're limited to mostly Corsair or PCSpecialist branded parts. Especially the CPU coolers. - The SSD NV.ME drive somehow boots slower than my old SATA SSD. From 20s~ (SATA SSD) to 37s (New SSD) No issues with my PC other than that. Really not that big of a deal. - You recieve a box alongside your PC including spare cables, brackets and screws but none of them are labelled. - An "additional notes" section would be nice on the PC configuration page, so you can specify other PC build needs that aren't covered by the drop down menus. I wanted to install two HDDs but had to install the power cables myself (oh woe is me.) - The chart on the order status page is slightly outdated, and even a tiny bit confusing.”

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Posted 1 week ago

“Excellent service from start to finish, really pleased with my PC, glad I chose PC specialist.”

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Posted 1 week ago

“Really easy process to build the PC including ensuring everything was compatible. Really clear updates on progress of the build via my account along with good email comms. PC arrived really well packaged and really pleased with the build - no marks, smudges or scratches and everything worked straight away. Highly recommended.”

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Posted 1 week ago

“Speedy service and delivery. Kept me updated throughout the build process. Really happy with the machine”

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Posted 1 week ago

“Easy company to work with”

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Posted 1 week ago

PC Specialist is rated 4.8 based on 4,504 reviews