PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,194 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

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Metrics

4.8

Based on 4,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 30th January 2025

Paul & Els

PC Specialist 5 star review on 22nd January 2025

Anonymous

PC Specialist 4 star review on 17th January 2025

Tristan

273

Anonymous

Anonymous // 01/01/2019

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“Experience was made so easy the website allowed me to create the perfect pc for me. Then after ordering it was made very prompt and shipped to me carefully. I was able to just plug it in and go with no issues.”

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Posted 1 year ago

“The order process was easy and got the PC in a reasonable amount of time”

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Posted 1 year ago

“Well built custom PC.”

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Posted 1 year ago

“It was easy to order and I was kept informed of the progress. Delivery was when PCS promised. Could not be better.”

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Posted 1 year ago

“Excellent service, quick shipping time.”

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Posted 1 year ago

“Can't fault the build quality or the communication during the build. As this pc is a Christmas present I don't know yet if it runs as good as it looks. Watch this space.”

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Posted 1 year ago

“Great PC and delivered on time.”

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Posted 1 year ago

“easy process, great service, website is simple enough to navigate, loved being kept up to date on my order and seeing my pc before it arrived, and speaking of my pc works like a dream! no complaints”

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Posted 1 year ago

“Good communication during the build process, some unexpected delays. Front doesn't hold properly onto the case, but a bit of tape fixes that. Computer seems to work well. Adequate.”

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Posted 1 year ago

“Great customer service, no long wait to speak with someone, cery useful advice, extremely responsive, very flexible and great updates on build process and delivery time.”

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Posted 1 year ago

“Fantastic service would highly recommend, was very easy start to finish, and the fact they make sure all the components work before placing an order is great and easy. The building time wasn't long and the fact everything is tested and stress tested is great for peice of mind knowing it all works before leaving. Would highly recommend to anyone. Creat company”

PC Specialist 5 star review on 27th November 2023

Helpful Report

Posted 1 year ago

“I have had a number of Desktops and Laptops from you and they have all been excellent. The service and help from your staff has been first class, I would have no hesitation in recommend PC Specialst.”

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Posted 1 year ago

“Very good website which allows an exceptional degree of customisation. Excellent communication throughout the build including photos and all very reasonably priced. I have a couple of minor niggles with the PC itself but I've no doubt they will be resolved quickly.”

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Posted 1 year ago

“Customizing your order was very easy. Delivery was good and reliable. Customer service was extremely helpful when a missing foot was needed.”

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Posted 1 year ago

“Incredibly happy with the process and the resulting build. Thanks Pcspecialist!”

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Posted 1 year ago

“This is not my first purchase from PCS & probably won't be my last. Configuration is easy with plenty of feed back & information straight off the site. Products are very good. My only slight disappointment is they are still using proprietary power supply units rather then USB C which a lot of other manufacturers have moved to, just another piece of "stuff" in my office. Feedback & progress reports are good, so you know what's going on with your order.”

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Posted 1 year ago

“Great Service, Good Quality at a Reasonable Price. Well done!!”

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Posted 1 year ago

“Brilliant service and communication Easy to set up A really good price and value for money Highly recommend”

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Posted 1 year ago

“Great service, supported throughout the process via the website and updates on order, build and delivery.”

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Posted 1 year ago

“Prompt delivery, so far excellent service. Product well put together”

Helpful Report

Posted 1 year ago

PC Specialist is rated 4.8 based on 4,194 reviews