PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Really helpful and happy to answer any queries. Loved getting regular updates on the order progress. That was a refreshing customer service. Will use again!”

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Posted 11 months ago

“Excellent customer service from start to finish”

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Posted 11 months ago

“They kept me up to speed all throughout the building process and even provided photos of the final build. The whole process was really speedy and everything worked perfectly off the bat. Would definitely recommend!”

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Posted 11 months ago

“Very quick dispatch. For someone who has never owned a gaming pc before it was very straightforward process, great service and the computer runs great.”

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Posted 11 months ago

“I thought I had already written a review but here goes again. PC Specialist excellent. Easy website (My son in law helped me with all the tech spec stuff). Good communication all through. Fell apart with the courier. Courier left it by the back gate out in the open! Fortunately not raining and we were back soon. All working well and used for this review.”

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Posted 11 months ago

“been going to them for years and never had a problem with them or the computers we buy from them. Fantastic staff and even better service. iwill keep going to them for my pcs”

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Posted 11 months ago

“It looks beautiful and it is packed well.”

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Posted 11 months ago

“I don't have a technical background and needed specific computer and display requirements to run Embroidery Digitising Software. PC Specialist were recommended to me by someone in the computer shop. PC Specialist was so easy for me to use, advice given at every stage about what would and wouldn't work. I was kept informed at all times of the build and they delivered on time. I would highly recommend. Thank you”

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Posted 11 months ago

“Used PC Specialist for the first time on recommendation from a friend. The website was really easy to navigate and to build my machine according to my requirements. Pricing seemed on spec and I felt that I had achieved value for money. After ordering I wanted to change a couple of things, this was easy to do through the web and my complete order arrived all together, fully tested and within the time advised. I was kept up to date with my order all the way through the process. A good experience all round and fully recommended.”

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Posted 11 months ago

“Website was easy to use with the configuration and a number of options they have. It would have been nice to have some top premium branded CPU air coolers rather than just the PCS ones but other than that all was fine. I liked that they emailed you about each stage the PC is in and also showing you a preview of your build. PC was as expected and good build quality and all in all a good service and would use again.”

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Posted 11 months ago

“All was good;just was a bit upset because some thing which i was odering..was out of oder;but part of that…pretty good service and price.Thanks”

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Posted 11 months ago

“I ordered my PC and it was a super easy and hassle free experience. The updates when building were super reassuring. The customer support are super helpful and understanding as I had some inexperience when setting up the pc. Hopefully won't need a new pc soon but would buy from here again.”

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Posted 11 months ago

“I have had three pc's built by PC Specialist and I will not use anybody else. Easy to pick your parts and build exactly what you want.Prices very good and a variety of parts to choose from.They keep you updated all the way from payment right through to dispatch. The quality of the pc build is superb and the delivery is quick.”

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Posted 11 months ago

“order my pc and they kept me updated with every part of the build even sent me a small 3d image of the build so I could see it and have a look round and asked me if there anything I wanted to change Best price around for what I wanted in my build and the delivery service was amazing”

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Posted 11 months ago

“Easy to use website, pricing is much better than it was 8 years ago”

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Posted 11 months ago

“Website was easy to use and easy to select the options I wanted. I was kept informed all the way by logging in. Quick service as this was a full build. The gaming is now levels above before.”

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Posted 11 months ago

“I spoke with the team about an issue with delivery (not their fault) and they were extremely understanding and helpful. I was updated on the progress of my purchase regularly. The laptop has arrived and is fantastic.”

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Posted 11 months ago

“Kept me informed during delivery and replied and helped a lot during my return as my case had a problem- still in return process.”

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Posted 11 months ago

“As always PC Specialist has delivered, fantastic PC expertly built, a minor teething issue which in true PC Specialist style will be rectified quickly. Not the cheapest out there but you definitely get what you pay for.”

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Posted 11 months ago

“I built a custom PC - the configurator has a great function where it makes sure that you can't pick incompatible components, as well as ensuring that your PSU isn't too underpowered (or overpowered!) which is a great touch. Amazing communications - got constant updates with photos of my build, then the ship date and time slot. I got in touch with them via email about a component change after initial specifications were sent in and they were quick and helpful in their reply. This is the second PC I've built with them - can't recommend them enough.”

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Posted 11 months ago

PC Specialist is rated 4.8 based on 4,157 reviews