PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,156 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PC Specialist was recommended by a friend who highly rated their products and services. Their website is intuitive and easy to use. My new PC arrived on time and to date does what it says on the tin.”

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Posted 8 months ago

“I’m very happy with my purchase from P.C Specialist, I really liked how they kept me updated with every stage of the build by sending pictures and current build status. The P.C itself is brilliant and the build time was very quick.”

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Posted 8 months ago

“Easy use of website and pc was shipped out quickly and on time. Arrived within the week.”

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Posted 8 months ago

“Ordered my build on Tuesday night having it fast tracked in the hope they would manage to have it complete before the end of Friday(3 working day) so I could receive it on Monday morning. The build was completed early and sent for dispatch Thursday and arrived Friday which was a great surprise! Cable management was excellent as well very professional!”

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Posted 8 months ago

“The studio elite PC was everything I wanted and was delivered to me within a week of placing the order. I am very satisfied with how it functions and the cable management is very nice as well.”

PC Specialist 5 star review on 9th May 2024

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Posted 8 months ago

“This is my most expensive tech purchases ever and the buying experience from PC specialist website was fulfilling providing comprehensive overview of the products. The build quality is great and I’m loving my experience with this beast.”

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Posted 8 months ago

“Complete process from selecting high quality components for my custom laptop build to delivery was faultless.”

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Posted 8 months ago

“Its was everything i ordered and well packaged plus easy to set up also Top Quality in the build which other pcs i have had built didnt have.”

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Posted 8 months ago

“The process was quick and painless. It was built and delivered quickly and very securely. They have great customer service which is very informative and understanding.”

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Posted 8 months ago

“It was easy to select what components and features I wanted in my laptop. From there, the building, testing, and shipping happened very quickly! I am very happy with the finished product and would definitely purchase from PC Specialist again.”

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Posted 8 months ago

“Since I have bought several units from PC Specialist, I knew what to expect and wasn't disappointed, good delivery time, arrived when promised and worked out the box. I had some issues that were dealt with by Customer Services speedily and thoroughly with two of the team going above and beyond expectations.”

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Posted 8 months ago

“Clear and helpful support when reinstalling windows”

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Posted 8 months ago

“This was my third PC purchase with PC Specialist since 2009. They have always been an excellent company. With this latest purchase I was impressed by their different build option: Based on games you like, based a short series of questions or lastly the deep dive to those who truly know their stuff. Access to the forums has also been helpful. Gaining advice from other like minded people does help you purchase with confidence and to not worry that your dropping your money into a dodgy rig.”

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Posted 8 months ago

“Excellent build quality, step by step updates was a great help, delivered on time…will not use any other company as they’ve never let me down.”

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Posted 8 months ago

“I bought my dream PC from PC Specialist, with some of my inheritance left for me by my late dad. I was really nervous about shelling out so much money in one go, especially considering how i came about receiving the money, it had been a very sad time for me losing my dad but i was determined to spend the money on something that i knew he would have approved of. PC Specialist were awesome from the start, they sent me regular emails showcasing the progress of my build, with a very neat 3d, interactive diagram of the build to look at closely, and asking me if I were happy with how it was shaping up, and if I wanted to change anything. The PC arrived bang on time and honestly, it was one of the happiest days I'd had in a long time when I unboxed it, and booted it up. The PC has been built flawlessly, the cable management so tidy and set up perfectly. It really has been a pleasure dealing with PC Specialist, no faf just great service, from great people. I would 100% recommend them to anyone that's looking for a cutom built PC.”

PC Specialist 5 star review on 7th May 2024

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Posted 8 months ago

“Excellent service, machine was delivered working perfectly and exactly as ordered.”

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Posted 8 months ago

“Not only very fast service but they update you periodically with each stage of the PC being built. I have never come across a PC service that has such attention to detail and constantly communicates with their customers as to the progress of their PC. I will order again with this company if ever I need another PC built asap. No complaints from me!”

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Posted 8 months ago

“Great service and communication. Pleased with new PC.”

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Posted 8 months ago

“I have purchased numerous times for friends & family. There is lots of choice for all budgets; all equipment is of a high quality; delivery is within a few days and customer service is excellent. Their advice on technical issues for a non-tech person like me amazes me.”

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Posted 8 months ago

“Ordered new pc after existing one had BSOD, the process of ordering and keeping me informed of progress was excellent, I have just finished rebuilding the software onto new PC. all is good, many thanks to all at PC SPECIALIST,S”

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Posted 8 months ago

PC Specialist is rated 4.8 based on 4,156 reviews