PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,155 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,155 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 5 star review on 8th January 2025

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the assistance and advice given during my first phone call to switching my new machine on at home PC Specialists really are special. Communication during the build was superb, I particularly enjoyed the 360 deg. view which just raised the excitement levels. My machine works perfectly, and well built. Technical support after sales is also excellent... I've had a few sound issues with windows 11 but that's windows 11.”

Helpful Report

Posted 7 months ago

“My laptop came missing some of the software I had ordered. It took a few attempts but got it sorted in the end. My laptop is fast and quiet it's great. The technical staff were very attentive not often you test the after sale crew. They did a great job well done.”

Helpful Report

Posted 7 months ago

“PC Specialist kept me up to date the whole way through building the PC to delivery, including showing me a 360 photo of the unit once it was built. The PC came with the OS I mentioned to ensure it was tested correctly, so it was easy as going on the internet and activating my Windows key I already had. The unit is incredibly quiet and amazing in general. So far so great!”

Helpful Report

Posted 7 months ago

“My PC was sorted out very quickly, ahead of schedule, and performs phenomenally. I was skeptical about getting a PC as it is an expensive purchase, but as I was due for an upgrade I took the leap. I can say I couldn’t be happier with what I got!”

PC Specialist 5 star review on 5th June 2024

Helpful Report

Posted 7 months ago

“I really liked the service, the delivery was very fast and very carefully packaged and delivered to me, highly recommended 👌⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 7 months ago

“The order process is good, there is plenty of choice when getting a custom built computer. The time from order to completion was one week and you can follow the progress on the PC Specialist web-page. A nice touch was a 360 image of the completed build. After build and testing, the computer was dispatched on a next day delivery. The PC itself was well built with excellent cable management. You are sent a box containing the manuals for all components used. Would I recommend PC Specialist : YES! Would I buy from them again : I ALREADY HAVE! (This is the third PC Specialist computer that the family have bought and none of them have disappointed us.)”

Helpful Report

Posted 7 months ago

“This PC was everything i wanted, super grateful for how much they communicated to me with everything happening with the build. Thanks!”

Helpful Report

Posted 7 months ago

“Overall the process was great. There are so many selections in which you can choose from. Once ordered though, it would be nice to get for feedback on the order on what testing has been done, and the status of builds. At the mo, it just says completed, without saying any sort of details. But very close to being 5 stars!!!”

Helpful Report

Posted 7 months ago

“Timely despatch and delivery though I would like to have a had a delivery time frame. Sensible prices and helpful responses to our query merit full marks. Early days of course but no issues at this point with the set up and operation of the PC.”

Helpful Report

Posted 7 months ago

“PC built really well, good customer support”

Helpful Report

Posted 7 months ago

“The easiest custom PC experience I have ever had. The website is so clear and wonderfully helpful, making sure that everything you order will be compatible and taking so much of the anxiety out of the process! It even saved me some money as I had overestimated the power requirements and the builder recommended I choose a smaller power supply. The communication throughout the build process has been stellar, with plenty of updates, pictures, and clear guidance. And to cap it all off, the pricing was very reasonable compared to competitors! They even have a fantastic array of financing arrangements which have been very helpful! I unreservedly recommend them and will be purchasing all my household laptops and PCs from them for the forseeable future.”

PC Specialist 5 star review on 3rd June 2024

Helpful Report

Posted 7 months ago

“Great experience . The website was easy to navigate and customer service was excellent. The new PC build works perfectly. Great price on my build, waa fast and they care about the customer. Defiantly recommend to anyone looking for a custom build PC.”

Helpful Report

Posted 7 months ago

“Every time I use PC specialist I am Impressed with their level of customer service. Their communication from start to finish is exceptional as is their post sales support. I cannot fault them!”

Helpful Report

Posted 7 months ago

“Great website, easy to follow and spec the laptop, good communication, quick delivery, and so much cheaper than named brands, at a much higher specification.”

Helpful Report

Posted 7 months ago

“Great service. Straight forward ordering process, and a very fast turnaround from order to delivery. I’ve used PC Specialist for well over a decade now, and they’ve never let me down.”

Helpful Report

Posted 7 months ago

“It was brilliant. Thank you very much”

Helpful Report

Posted 7 months ago

“Great experience buying new PC for my son. We spent some time to configure it, but the website was intuitive and guided us to build it correctly and from compatible components. After that we received nice package with all the manuals etc. Great experience!”

Helpful Report

Posted 7 months ago

“Good delivery time, however PC dosent get that good wifi”

Helpful Report

Posted 7 months ago

“Great service, PC assembled and arrived promptly. On top of that PC Specialists provided a lot of useful information about how to set up the PC. If need be, would buy another PC from them.”

Helpful Report

Posted 7 months ago

“This was my second time using PCspecialist after a previous build in 2016. That PC was still going strong, but I needed to update my setup. The new PC has been great. It took about a week to build and there were regular updates on the progress. The delivery information was accurate and prompt. The machine was well-packaged and arrived in perfect condition. I've been really impressed with the service and information provided. The emails were very clear about how to assemble any extras, and I was able to redeem an offer for a free game via their website. Excellent service. Thank you very much.”

Helpful Report

Posted 7 months ago

PC Specialist is rated 4.8 based on 4,155 reviews