PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,056 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 12th December 2024

264

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laptop arrived on time and was perfectly set up. Hassle free”

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Posted 2 weeks ago

“You keep sending me emails I don't want despite phoning you to STOP I DONT WANT ANYTHING FROM YOU”

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Posted 2 weeks ago

“Great service through out, extremely professional from straight to finish”

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Posted 2 weeks ago

“I got a very high end PC and it is amazing. Very potent PC made of good parts and put together well. The delivery had a pin also so it wouldn't get lost.”

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Posted 2 weeks ago

“They are great ....they keep u updated every step of the way and even do I didn't request it they optimised the lap top for free with a nice surprise (don't want to spoil it) as well. Couldn't recommend them more.”

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Posted 2 weeks ago

“Kept me up to date through out the building procedure and delivered on time. This is my second desktop PC I have bought off PCSPECIALIST and still going strong.”

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Posted 2 weeks ago

“I've been buying laptops since 2011 from PC Specialist. I think i have purchased 4 or 5 now. I've always found their specification choices far better than their competitors. When i have upgraded, given the high spec, the old laptops has always been handed down and out to good use. Their customer service has always been very good. I would highly recommend PCS.”

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Posted 2 weeks ago

“The laptop was built to my specification, and it was competitively priced for a laptop with this specification. It was delivered within the stated time period, with good communication regarding the build process. It is now functioning as expected, and I am satisfied with this purchase and the service I received from PC Specialist.”

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Posted 2 weeks ago

“Got a very decent machine at a much lower price compared with other sites I used.”

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Posted 2 weeks ago

“5th PC over 8years from PC Specialist .. there's a reason I keep going back. Flawless from ordering to delivery, with lots of info on progress during the build. This last order was a rush job (3 day delivery), and they nailed it.”

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Posted 2 weeks ago

“3rd PC I have bought from PC Specialist. Each time the experience gets better. Can't fault a thing. Very satisfied customer...”

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Posted 2 weeks ago

“Very nice pc works perfectly”

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Posted 2 weeks ago

“Excellent service, received exactly what we ordered, fast and efficient delivery with regular updates on progress”

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Posted 2 weeks ago

“My son helped me spec the computer having used PC Specialist for his own machine. After I placed the order, communication was excellent with small changes needing to be made to the final build. I was kept up to date throughout the process and delivery was well within the original estimate. I'm very pleased with the PC which is performing really well.”

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Posted 2 weeks ago

“I received helpful advice prior to purchase and the purchase and delivery process went without a hitch. Very pleased with new 17.3 inch laptop with integrated DVD player.”

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Posted 2 weeks ago

“They helped me create my 1st PC bespoke to my gaming needs and recommended grest parts. Super quick service provided and received the item within days”

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Posted 3 weeks ago

“Arrive just before my sons birthday as promised by your team”

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Posted 3 weeks ago

“Courier problems but PCS were excellent! Ordered a top spec PC build for work & gaming, turned around very fast by PCS but the courier company managed to whack it so hard that the steel case warped! A week of buffoonery from the courier followed but PCS were excellent, doing all they could to help get me my re-built system. The courier (for my location) gets minus marks but PCS were great, I'd give more than 5* if I could. Also, worth noting that I'm a repeat PCS customer and their tech support have been excellent in the past when help was needed. Credit where due, would definitely recommend. Thanks PCS!”

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Posted 3 weeks ago

“The Custom Build on the website worked very well, pointing out any anomaly, and actively updating the pricing. Navigating the build was easy & intuitive. Once the order was ready, I did have a small problem with Disk Partitioning, but a quick phone call with one of the Tech staff resolved the issue easily. Regular updates of the order were easy to digest, and appeared accurate. The delivery was EXACTLY on time, and the PC ran exactly as ordered, straight from the box. I have since added a couple of legacy peripherals, and found the inside of the case as impressive as the outside. A big thank-you to all as PC Specialist for supplying my new toy!!”

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Posted 3 weeks ago

“I recently ordered a high-end PC from PC Specialist, and overall, the process was impressive. Their website was excellent—user-friendly, informative, and made it easy to customize my perfect workstation. Once I placed the order, they kept me updated at every stage of the build, even providing a 3D image of the system before dispatch. The workstation was delivered faster than their quoted timeframe of five working days, which was a pleasant surprise. However, I did not purchase the GPU from them as I already owned two A5000 GPUs, and this is where the issues began. The workstation has had persistent problems with GPU installation. Despite multiple attempts at installing and removing GPU drivers, the system fails to recognize the A5000 GPUs. I eventually had to install a GTX 1660 Super just to get the workstation to boot. I reached out to their support team for assistance, but their response was disappointing. They directed me to download a third-party tool, DDU, but the link they provided didn’t work. As someone who isn’t an expert in system setup—one of the reasons I opted for a pre-built workstation—I found this lack of guidance frustrating. Installing a GPU should be a straightforward process, yet it has turned into a nightmare. Currently, I’m forced to run the workstation using the GTX 1660 Super, as it’s the only way to keep the system operational. I truly wanted to give PC Specialist a 5-star review because their website and approach are excellent, and I understand that occasional issues can arise when setting up a complex machine. However, after spending over £1,700 on the workstation, I expected better after-sales support. A more hands-on and effective resolution would have been appreciated to ensure the system functions as intended.”

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Posted 3 weeks ago

PC Specialist is rated 4.8 based on 4,056 reviews