PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,504 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 23rd April 2025

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service has been excellent throughout the process. From what I can tell, the hardware seems good. The fan is strong and the case is well ventilated. The machine arrived as expected. However, I'd recommend ordering without Windows. The Windows image installed was over a year old, required many hours of updates, and then started erring out when updating. I spent many hours trying to fix this, including doing a full reset and talking with their customer service for hours. The technician informed me that this issue occurs somewhat regularly with their computers. Finally, once I downloaded a brand new Windows install from Microsoft and installed it via USB, everything is working perfect.”

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Posted 2 weeks ago

“My son is a gamer plus also does home online schooling and this is perfect for him. The company provided great communication on when I was being build and tested to delivery all with time scales”

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Posted 2 weeks ago

“Pre-order advice via 2 phone calls and kept well informed of build progress throughout, including video of actual machine. Small software issue resolved remotely via support call.”

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Posted 2 weeks ago

“Designed and commissioned a custom PC on a wednesday and Friday It was delivered. 10/10”

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Posted 2 weeks ago

“this is my third or fourth desktop in 20 years or so. PCS are my go to computer builder. Now retired, so don't need to much sophistication, but basic is good. Easy to build, but some options not available in basics, eg disk drives. Still getting to grips with Windows 11. Sometimes change is not always for the better! Cut and paste in Outlook appears to have disappeared and I'm having trouble getting it back. Otherwise all is OK”

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Posted 2 weeks ago

“I have been using the services of PC Specialist for a while now. My latest purchase was a custom build laptop. The things that really stand out are: The build quality, speed of end-to-end delivery, value for money and being kept informed at each stage of the order.”

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Posted 2 weeks ago

“Easy website to navigate and choose parts. Forum also good for advice on getting best bang for buck out of your components. Only took on days from rorder to delivery. Parcel was well packaged with good instructions . PC working flawlessly.”

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Posted 3 weeks ago

“great pc bought for gaming. i had 1 query with my pc which was sort straight anyway over the phone and via giving access to the pc. delivery was on time with no damage to the box. 5/5”

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Posted 3 weeks ago

“PC Specialist kept me well informed throughout the build process and managed to get my new pc to me quickly.”

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Posted 3 weeks ago

“Fast delivery and flexibility to choose specifications to suit my needs. As a Linux user I would have appreciated more detailed information about the build to assist with driver selection.”

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Posted 3 weeks ago

“I needed a laptop that was fast and light, and with my build that is exactly what I got…with quiet thrown in for free!”

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Posted 3 weeks ago

“Jonathan made it very simple to order and everything was correct when they arrived. No issues since setting it up and the price was cheaper than elsewhere. Overall I cannot fault the whole experience!”

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Posted 3 weeks ago

“Asked for changes after first ordering and they accommodated them all no issues and also helped when I had a issue with windows after getting the pc fantastic”

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Posted 3 weeks ago

“Fast delivery, affordable and they're very reliable from my experience purchasing 5 rigs from them”

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Posted 3 weeks ago

“Excellent quality, cheap, perfect build. Although long delivery time”

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Posted 3 weeks ago

“Excellent build quality, quick delivery. Able to configure both the PC and Laptop to specific business needs. All in very happy with service.”

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Posted 3 weeks ago

“Excellent website allows correct combination of components. Reasonable time-scale for construction/delivery.”

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Posted 3 weeks ago

“The ordering process, building and waiting time through delivery and of course the quality of build itself - all amazing. This is one of the business I never heard of before, and are absolute legends, while keeping the prices low. Highly recommended!”

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Posted 3 weeks ago

“Second PC Specialist computer. Good website. Kept informed during build. Delivered on time. All good.”

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Posted 3 weeks ago

“Quick build and delivery, and bonus "in progress" pictures during the build.”

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Posted 3 weeks ago

PC Specialist is rated 4.8 based on 4,504 reviews