PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,156 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall very positive. Build was quick and my PC arrived in just over a week after ordering. Unfortunately the GPU was damaged on arrival however the support team was excellent and once it became apparent that a replacement was required it was sent out straight away with no fuss.”

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Posted 8 months ago

“Kept me informed during each stage of the build process, and the computer works perfectly. An excellent service!”

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Posted 8 months ago

“Excellent service and really fast build. Website was easy to use and the build quality is excellent.”

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Posted 8 months ago

“customer servive great. very good time fro order to delivery and updates were sent at each stage. The pc arrived in perfect condition, very easy to set up, and runs like a dream.”

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Posted 8 months ago

“I purchased my first PC Specialist gaming laptop 12 years ago, followed by my second in 2017, and my third one in March 2024. The 12-year-old laptop is still operational and is used by the kids for playing Fortnite. The second laptop is experiencing some issues with the graphics card, but it can still function using integrated graphics for office tasks. I’m hopeful that the new laptop will last as well as the previous ones. To mitigate thermal stress, I invested in a water cooler. So far, it has performed admirably—running silently in office mode and handling games much better than my old P775DM3-G with the Nvidia 1080, which sounded like a jet taking off. The power supply is now about half the size and weight, though it still attracts attention and criticism from Apple fans. Additionally, the new laptop is significantly lighter, eliminating the need to sweat over an 11kg laptop bag at airports or worry about extra charges. When placing orders, I’ve consistently appreciated the service, especially the updates on the build and delivery process. The price has always been competitive and the build quality perfect.”

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Posted 8 months ago

“My PC Specialist custom-build desktop had served me faultlessly for nearly 10 years and is still in good working order but beginning to struggle with the processing demands of photographic post-processing software. So back to PC Specialist for advice on a new high spec system. As usual, excellent advice on configuration, quality materials and build and efficient delivery. After sales support was excellent and I am delighted with the performance.”

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Posted 8 months ago

“I've been buying from PC Specialist for years. Got a new fantastic laptop. As usual quick to order, quick to deliver and all ready to go :)”

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Posted 8 months ago

“Ordered, built, tested, and delivered within 7 days!”

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Posted 8 months ago

“The PC was packed well and arrived far sooner that I had anticipated. I am very happy with the system and its a quality build. The orders page kept me up to date with each stage of production and testing which was very helpful. I have purchased a laptop from PC Specialist in the past and was very happy with that item. I am even happier with my desktop PC. Great work guys.”

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Posted 8 months ago

“Quick build and dispatch, it arrived within a week. Very happy with the laptop itself too, won't be my last purchase from PC Specialist.”

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Posted 8 months ago

“good value for the specs we chose & great communication. We were always kept in the loop regarding the built state & delivery timeline. Would definitely use again”

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Posted 8 months ago

“Reliable and cost effective way to buy a PC or laptop. Create your PC on the website then leave it to PCSpecialist to build it for you... all within a week!”

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Posted 8 months ago

“Overall very pleased with the service, computer arrived promptly and well packaged. Had a load of bits that was in the box that they didn't use or was extra, no note telling what it all was for.”

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Posted 8 months ago

“Excellent service once again. Website is easy to use and the order to delivery was really quick. PC arrived in perfect condition with clear instructions on how to get started. Thanks again for another great PC. When the time comes to upgrade I’ll be back again.”

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Posted 8 months ago

“Very pleased with the PC and it does exactly what we wanted it for, quickly and surprisingly quiety. Will definitely recommend them to anyone who asks.”

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Posted 8 months ago

“Really timely service, outstanding communication as standard. I really can't think of a company that keeps you as informed about the process of your order! The PC arrived with a week and works so well! It's super easy to build your own PC to meet your needs as well!”

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Posted 8 months ago

“Excellent computer, quick build, testing and delivery. Will be using them again.”

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Posted 8 months ago

“Fairly cheap, very good build, would help to see how it looks when selecting the components and case etc. before it gets to testing stage but overall good experience. Motherboard requires registration but unable to find CN but may be due to it being a consumer product. Overall happy with the build.”

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Posted 8 months ago

“Great service , i had my budget in mind for my new pc and using the configuration option i got a great value game and work pc . my last pc from pc specialist was still going strong after 11 years but was geting a little slow . I would not use any other pc builder . all my sons and daughter now use them for custon builds recomended purchase”

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Posted 8 months ago

“Purchased a mini itx gaming PC that took 7 working days to dispatch. Very happy with the PC overall. Had issues with the PC stand being broken during transit but customer service was very quick to send me a replacement straight away. 10/10”

Helpful Report

Posted 8 months ago

PC Specialist is rated 4.8 based on 4,156 reviews