PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This will be the second gaming pc that PC Specialist has made for me in the last 12 years, I still use the original one 😊. From the start of a phone call to delivery, PC Specialist has been very supportive and their advice and products are of a high standard. I would recommend them to everyone.”

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Posted 8 months ago

“Excellent pc and fast delivery”

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Posted 8 months ago

“It's always a scary proposition to part with thousands of pounds but PC specialist filled me with confidence from the get go. Answered any question I had and honestly it was even better than I expected. I've had my new PC around 6 weeks or so and absolutely love it. Can't recommend enough.”

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Posted 8 months ago

“Easy to navigate site, quick and effective communication, pc working well!”

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Posted 8 months ago

“Great range of customisation for all budgets. Clear communication and arrived exactly as ordered. Working great.”

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Posted 8 months ago

“The whole process was very straightforward and easy. My PC was dispatched and delivered within 7 days of ordering making it very convenient.”

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Posted 8 months ago

“Exceptional service from pcspecialists… Exceptional service from pcspecialists in wakefield. decided to have a custom built pc made from scratch and so glad i chose pc specialists to undertake the task. From choosing the components to having it built seeing progress along the way was a real pleasure to see a company who pride themselves in quality assurance and implimenting customer needs. delivery was smooth delivered safely after about 7 working days. the sales staff and the tech support are great too at the end of the phone when needed. can also help remotely if you hit any snags. highly recomended company with great work ethics and will use again”

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Posted 8 months ago

“Great service from start to finish, communication was great all the way through the process, great machine, would recommend in a heart beat.”

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Posted 8 months ago

“great machine, through the process of buying and build , they kept me informed all the way with various photos as each stage and then with instructional photos . Once completed I was unsure of the video card connections but after calling support, they guided me through what I needed to kpow.”

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Posted 8 months ago

“My software company buys all its computers from PC Specialist because it the best.”

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Posted 8 months ago

“Brilliant Pc but… I’ve blue screen’d a good few times so far. Made a ticket so still waiting on a response.”

PC Specialist 4 star review on 22nd April 2024

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Posted 8 months ago

“The process from time of order was excellent . I was kept up to date with progress at regular intervals. Finally, I got to see a 3d image of my new pc. Delivery and packing was excellent and the machine is working flawlessly with all the peripherals I have connected to it. Mainly for MSFS2020.”

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Posted 8 months ago

“Price and quality”

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Posted 8 months ago

“Very pleased with quality of hardware, build and advice from PCSpecialist. (Recommended by my son, who did some shopping around a couple of years ago.) I'm not up to speed with modern hardware and I'm not inclined to spend time learning. I wanted quiet and lots of VRAM, and I got both. It's been a while since I had a desktop machine. The Fractal Define 7 case seems astonishing value. And the whole thing is quieter than my MSI laptop. If it does make audible noise under load, it's a satisfying kinda HAL9000 rumble that says 'meh' to whatever I throw at it. The first computer I bought with my own money (1992-ish, before the web had pictures on it) cost £1300 and had a 40MB hard drive and 1MB of RAM, half of which wasn't even used by most software. I've done computers from end-user to programmer to procurement and all the coprporate works. I quickly felt comfortable dealing with PCSpecialist due to the sensible configuration options. Generally, you need to put in a bit of legwork to determine what you need and to get it at the best price. But even if you can't be bothered with the legwork, I don't think PCSpecialist will lead you astray. (Do poke around in their various configurators. You might spend more than you intended; but equally, you might avoid spending more than you need to.)”

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Posted 8 months ago

“The PC i have ordered is OK but not great. The way the GPU has been positioned is terrible, they've put it in way that if i want to add more fans on the top side of the case i have relocate the whole GPU and if i move the GPU i have to change the position of the cables. And speaking of cables the way the cables are managed is terrible. So many zip ties its ridiculous, it needs only on 3-4 places and they've put like on 10 and in order to add an additional fan on the front panel you have to trace the cables from the main fan which is mission impossible. Overall is OK, but if i consider building a PC I'll be looking elsewhere.”

PC Specialist 3 star review on 21st April 2024

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Posted 8 months ago

“Very happy”

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Posted 8 months ago

“My son bought this for himself and wasn't sure what he wanted. Going through the build online was easy and good that if things didn't match he was told to pick something else. When he received the computer it was easy to set up and he loves the colours that are bright when it is dark It is so much faster than his old computer.”

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Posted 8 months ago

“Great build - I initially thought the CPU fan mount was broken but it turned out to have been partially unclipped - either by vibration or snagging on the packing material. GPU support bracket was a bonus I hadn't expected. Initial setup was fine but Win11 update a mess as it seemed to want to 8 or 9 updates at once insisting that these had already been deferred. It stalled at 65% on latest major version. Restarting according to the minor update prompts didn't help. Chkdsk reported uncorrectable errors and DISM stalled at around 60%. Reset via recovery console (Shift - shutdown) ran but dumped me back to the login prompt without changes. I have been here before with Windows update so did a fresh install which ran and applied upgrades without problems. Sorry about the saga but I hope it helps someone downstream, Jim”

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Posted 8 months ago

“my experience with PC Specialist has been nothing short of excellent. From the seamless customization process to the exceptional performance of the final product, every aspect of my interaction with PC Specialist has been positive. If you're in the market for a custom-built PC tailored to your specific needs, I wholeheartedly recommend PC Specialist.”

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Posted 8 months ago

“I make videogames for a living & I need I've been using PC Specialist to supply my work PCs for almost a decade now I just got my 4th. I've had off-the-shelf PCs from most big names and though they're fine, it's hard to get specific performance components or prioritise what aspects of the machine matter for your use cases without modifying it after you buy it, a process I always find stressful as it's super easy to buy incompatible parts. I've had custom PCs from DELL they're not much better - also they seem to be geared up to only treat their big corporate customers well. PC specialist offer completely custom builds, I can prioritise exactly which aspects of the machine I want to, and I know that if a component is listed in a drop down then it will definitely work. If you need advice then their business support people are super helpful, friendly, & knowledgeable too. I wouldn't go anywhere else for a PC.”

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Posted 8 months ago

PC Specialist is rated 4.8 based on 4,157 reviews