PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,151 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,151 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 8th January 2025

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought from these guys multiple times. 2 custom desktops and a custom laptop. I highly recommend them. Great service and timely shipping too, as well as help setting things up.”

Helpful Report

Posted 1 month ago

“Excellent, easy to use website, enables you to design exactly what you want. Good communications keep you informed of the progress of the computer through the various stages. No Welcome Booklet included but customer services emailed me an electronic copy immediately after receiving my email.”

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Posted 1 month ago

“Decent machine and fast delivery. But it does buzz when using it, and suggestion from support didn't work.”

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Posted 1 month ago

“Great Website, easy to navigate. Excellent communication from PC Specialist Order well packaged and smooth delivery Great build quality.”

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Posted 1 month ago

“The website is easy to use, very nice layout of the options when picking the parts for the custom pc build, the only thing I didn't like was not being able to pick whether I wanted the name brand over the cheaper product e.g. Graphic's card choosing Nvidia but being told to have Zotac instead because its the same product but cheaper because its not a name brand. Unfortunatly I have not been able to play with my new gamin PC as it is Christmas present, but I am very eager to set up and use it as soon as I can”

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Posted 1 month ago

“I ordered from the pre-built section of the website which is generally so much simpler when you haven’t much knowledge in hardware. Once the order is placed, you can access the portal at any time to track your order super easily. The communication through-out is done via email and was top notch because it meant I did not have to check in every single day for progress manually. Information was sent out and delivered within 14 days of the order - a little patience is required but you will not regret it when it arrives. All spare parts, leaflets, warranty and extras from PC Specialist themselves are provided for after care and upgrades. Really good service and haven’t had a single issue with the PC since I’ve had it. Software comes preinstalled but does not come preconfigured so ensure to check the Nividia Control Panel (or other) to tweak to your performance needs. Thanks again to all at Pc Specialist for creating such an opportunity.”

Helpful Report

Posted 1 month ago

“Easy to configure the PC we ordered on the website, and when we had a few questions along the way great to get quick answers via the online chat. Once the order was placed it was easy to see how it was progressing, and regular emails kept us updated”

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Posted 1 month ago

“Took a few days but came exactly as specced. Good communication throughout the build and delivery too.”

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Posted 1 month ago

“Was really good service sent me heaps of updates on the status of the build and showed up within good time too”

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Posted 1 month ago

“The process from start to finish from these guys was first class, always kept in the loop with how the build was going and always on hand with a speedy reply to any of my questions,highly highly recommend.”

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Posted 1 month ago

“The website was very easy to use and customer service are helpful and efficient, in addition to this PC Specialist gave me a great quality and much needed device in a time efficient manner.”

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Posted 1 month ago

“Another well built PC from PC Specialist. Built to my exact requirements. Ordered Sunday evening, delivered Wednesday, excellent service.”

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Posted 1 month ago

“Love my new pc.”

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Posted 1 month ago

“Got my laptop without any problems, even overseas no damage to the package. Price was still much cheaper than buying from my home country + I get months of warranty and support.”

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Posted 1 month ago

“Great Laptop at a good price.”

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Posted 1 month ago

“Efficient, professional service from start to finish.”

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Posted 1 month ago

“Great service. Arrived quickly. Haven't had a chance to test the machine properly as yet”

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Posted 1 month ago

“Beautiful PC delivered in good time. So far so good. Only issues is that the case had a small dent on the foot - not visible but makes me concerned how it got there. Also me and my partner ordered same pcs, mine first and then his on a different account, however mine was in testing for a long time and took a day longer to be delivered. I don’t mind but I did email support asking why it was in testing so long and why mine took considerably longer even though the same people tested it etc and they just didn’t understand my question Kept thinking I was asking for an update on my partners pc so I gave up. Also even though the pcs are the same, ours perform differently (he had some systems installed that I didn’t) and has a different set up inside. E.g he has an extra part supporting his graphics card and mine doesn’t. Also mine came already unpacked (like the tape off the glass) but his didn’t and had the enjoyment of peeling it off. Nothing major but my questions went unanswered so we’ll just see. (Won’t let me add pictures)”

Helpful Report

Posted 1 month ago

“Excellent product, great service. Communication was prompt and to the point. Receiving photos of the build mid way was a pleasant surprise, couldn't wait for it to be delivered. Delivery was also faultless, could track to within a minute of arrival. Well packaged, easy to follow instructions to safely unpack, setup and start. System runs extremely well, exceeded my expectations. Will certainly be using PC Specialist again.”

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Posted 1 month ago

“Quick, hassle free.”

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Posted 1 month ago

PC Specialist is rated 4.8 based on 4,151 reviews