PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,155 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,155 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 8th January 2025

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast. Intuitive interface tombuild my custom PC. Easy, so easy. This is now the third PC build by them for me. All of them top notch ! I love you guys. This is peak service !”

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Posted 7 months ago

“Second time purchasing. First computer lasted 11 years (with multiple upgrades). Great build quality again this time. Their testing process also identified unexpected issues with part compatibility which they resolved. It would have been a costly mistake if I had come across this myself in a self build. Price was reasonable too, only marginally higher than buying parts myself. My only dislike is how specialist put their ugly logo on the cases. They removed it for free, but the process of me asking and then ordering added several days to my build. I would knock half a star for this if I could.”

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Posted 7 months ago

“Easy to use the website at time of ordering. Continuous progress updates was great. Fast delivery. Son installed pc with no problems and is very happy with his purchase 😊”

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Posted 7 months ago

“Fast delivery”

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Posted 7 months ago

“Great product and service”

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Posted 7 months ago

“Package arrived way quicker than expected and when I contacted customer service about something not working they responded quickly.”

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Posted 7 months ago

“Built to specification with good update's as to progress, testing and delivery. Delivered on time and up and running in two days with my own extra bits added to the delivered PC. Very happy with the design and the space with ion the cabinet. Great service.”

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Posted 7 months ago

“Excellent service and product as usual”

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Posted 7 months ago

“Came with no issues just very slow to assemble and deliver”

PC Specialist 4 star review on 24th May 2024

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Posted 7 months ago

“My experience with PC Specialist was fantastic start to finish, their forum was super helpful when deciding what PC build to go for. Selecting the correct components on their site was really easy and it even tell you if something you’ve selected is not needed for the build. I was kept up to date throughout the build and delivery was very speedy. All I had to do upon delivery was plug in my PC and I was ready to go! I would definitely recommend using these guys if you want to begin your PC gaming journey or even upgrade what you have.”

PC Specialist 5 star review on 24th May 2024

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Posted 7 months ago

“Pc works perfectly no problems”

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Posted 7 months ago

“super amazing company, everything was so easy and they even tell you how long each process with take, this is great so you don't worry about how much longer your order will take”

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Posted 7 months ago

“I am a fairly regular customer of PC Specialist and every time they provide an outstanding service. The computers are high quality and exactly to specification and delivery within the expected time scales. On the rare occassion I have had to speak to them about after sales support, this has been knowledgeable, efficient and professional.”

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Posted 7 months ago

“They kept me updated with progress”

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Posted 7 months ago

“Everything was done quickly and to my choice”

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Posted 7 months ago

“Great service and good quality, very easy to order. Recommended to my friends.”

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Posted 7 months ago

“Ordered a custom made gaming PC for my son. We were updated at every stage of the process and received my order within 2 weeks. Very happy with the service received and so far my son is very happy with the product.”

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Posted 7 months ago

“Good Quality”

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Posted 7 months ago

“Second time we have used PC Specialist and once again excellent service. Clear appreciation on cost at each choice in the ordering process. Great communication following purchase as to what stage in the build process your order and delivery is. All round excellence.”

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Posted 7 months ago

“All aspects of experience from using the website, being informed of what stage my order is in, the delivery was only positive. Will definitely consider ordering again in the future”

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Posted 7 months ago

PC Specialist is rated 4.8 based on 4,155 reviews