Peet's Coffee Reviews

Name: Peet's Coffee
Rating: 2.38

2.4 Rating 97 Reviews

29 %

of reviewers recommend Peet's Coffee

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2.4

Based on 97 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Caramel Frappe at SAN Airport terminal 2 by gate 26, I can’t believe that I paid more than $7 for a frappe that taste like milk blended with Ice with a slight taste of coffee. It didn’t help that the person that helped me keeps roling her eyes after I asked if I can get a caramel Machiatto. What a total waste of $7. Im sure you can do better. I used to love your coffee”

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Posted 6 months ago

“So many bad reviews…. I always ignored Pete’s coffee in the supermarket, because it was a smaller bag and it was more expensive. Then it went on sale, and I tried it. Such a pleasure, it’s a notch above with a richer, full bodied flavor. So apparently, it’s more expensive for a reason. A lot of those reviews have nothing to actually do about the coffee, and they are valid reasons to make decisions in life. But if it’s taste and taste alone, Peet ’s wins.”

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Posted 6 months ago

“Coffee beans used to be fragrant and fresh in store. Now it’s not worth the trip because beans can be up to 3 months old. and ordering online is not much better. Customer service sounds like one man with a very strong accent, who will not slow down and is virtually inintelligible.”

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Posted 6 months ago

“The worst coffee ever that I tasted in my life just bad.”

Peet's Coffee 1 star review on 2nd July 2024

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Posted 6 months ago

“Ordered a cold brew grapefruit sparkler. OMG it tastes really bad. The combination of coffee and grapefruit just taste terrible”

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Posted 7 months ago

“I buy the Keurig pods of Peet’s coffee but recently the pods leak grounds into my coffee so much so I have to throw my coffee out. I order my Peet’s thru Amazon and have for years. I’m VERY DISAPPOINTED”

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Posted 7 months ago

“Batista are extra friendly and make the best drinks!!!”

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Posted 8 months ago

“In Marin county Peets coffee charge 25 cents to the cup that they serve your coffee in . Why other areas that not rich county don’t charge extra for your cup when you buy coffee . This is questionable for me .”

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Posted 8 months ago

“I am so so so tired of opening bags of Peets with absolutely no oil on the beans. Tired of the bag weight becoming less and less with an increasing price per pound. We started at 12 oz bags, now they sell 10 oz. Peets needs to get its distribution channel issues in order and deliver a high end product for the price/oz. I'm looking for alternatives. Their quality is just not adequate and I could snap a pic of the beans but just not worth my time.”

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Posted 8 months ago

“The test of the coffee changed the price went a lot higher on top of that now they are charging for your cup25 cents too . Didn’t they charge for everything before ?”

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Posted 8 months ago

“Sneaky Peet ! We have been a Peets Coffee customer for many years. We like the taste. However, not only have they been increasing the price, we recently learned that Peets is putting less coffee in the bag. We know this because my wife always puts the coffee in a clear plastic container to keep in fresh, and there is a vislibly smaller amount going into the container. Shrinkflation is setting in with Peets!”

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Posted 10 months ago

“I've been a Peets subscriber for over a decade. The coffee was good, the delivery was fast (2-3 days), the customer service was excellent. Since Benckiser acquired the company, it has been a straight downhill run. The coffee is still good, but delivery of orders takes at least 10 days (CA to OR), and the customer service, now coming from Pakistan or India, is atrocious. I have cancelled my subscription.”

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Posted 10 months ago

“Tragic!!! Agree with others here that report that Peets cannot deliver on their subscription Peetniks orders. Why pay for fresh roast if it gets delivered in 10 days to 2 weeks to NEVER? New owners have sadly destroyed this company and its customer service. I was a loyal subscriber for 15 years but eventually couldn't rely on anything from them. Thought maybe it got better but I cancelled in July 2023 -- again.”

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Posted 11 months ago

“only time i tried it was when i got a cup in the airport- was terrible! never again!”

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Posted 11 months ago

“Seasonal offering $23 per lb.?! Just not that special and very over priced.”

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Posted 1 year ago

“I drank this coffee while I can tolerate pretty much any coffee this coffee gave me horrible anxiety all day feel like I’m over dosing on caffeine…feel sick headache nauseous something is wrong with this coffee. Sticking to Dunkin.”

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Posted 1 year ago

“This is my first try with it I could have used more coffee in there but I'm using whole bean and The taste is very good I'll definitely give it a four maybe a five if I get it down on how to make it properly”

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Posted 1 year ago

“I'm not a fan of the known filter type coffee in America but Peets coffee was amazing when I tried it. So much so our next day plans were adapted to start with Peets. Staff are great and they also offer a selection of muffins, savouries and other things to start you out. Give it a try.”

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Posted 1 year ago

“There is absolutely NO peppermint flavor in the Peppermint Mocha kcups”

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Posted 1 year ago

“Just threw a pound of whole bean away/ must have been at least 2 years old. The soap taste was so powerful it may me nauseous. Bought Rosauers Spokane Valley 13OCT23. The sale price should be a warning of notice. Highly suggest buying direct online from a REPUTABLE coffee roaster. I can see no reason to ever risk Peets again. Hopefully my Rocket will forgive me from such insult. Complained to Rosauers manager who was absolutely clueless. Can’t blame them unless they knowingly knew they were peddling discounted Peet’s due to old inventory purge. Coffee is not wine it simply does not age well.”

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Posted 1 year ago

Peet's Coffee is rated 2.4 based on 97 reviews