“Good website, easy to navigate, easy to purchase the bag came super fast and seems of a very good quality, so all in all very good job, highly recommend”
“ordering was simple, sent out promptly, kept informed with regular emails, delivery was spot on, item was bought as a gift and was well received, i thought the bag was good quality and was very impressed, would definitely use the company again”
“I never received a bag I ordered on 19 January. I queried this on 28 Jan.
First they said they would email me back later on 28 Jan to confirm that the bag would be in stock and posted on 1 Feb. On that basis I agreed to wait a few more days. They did not email me on 28 Jan. Nor did they send the bag on 1 Feb.
On 3 Feb, I email again, and then they told me that the bag will be in stock on 4 Feb, and they would email on 4 Feb with tracking information. On that basis, I agreed to wait another couple of days. They did not send the bag. They did not email me.
I chase again, and they again tell me that the bag is out of stock, but more stock is due today, and that I will have a bag delivered tomorrow.
I no longer believe them. In fact, I tried to phone them on the number given in their email replies, and there is no answer. Is this even a real number? Does this company even exist?
So they have been stringing me along for weeks now, all the while they have my money, they have lied and lied, promising bags they do not send, and promising to keep me informed by emails they also never send. This is a despicable infuriating organization.”
“Amazing service from this company. Have a little problem of the strap on the bag been a bit short. But Perfect Bags have offered to get in touch with the manufacturer to try and sort it. Found the bag I wanted from this company at half price and delivered overnight free. What more would you want.”
“Very pleased with bag and quality. Than-you for your good service. The delivery company emaile,d to say it would be on Monday 25th around 13.01 pm it actually arrived at 7.30 pm after waiting in from lunchtime. Not impressed! Thanks”
“I asked for next day delivery & sure enough the bag arrived less than 24 hours later. Very pleased with the bag itself, good quality, elegant as well as tough, ideal for travelling. Exactly what I wanted.”
“Very chick to answer some questions I had on a bag and within the hour they quoted , so very pleased with that response . Delivery was included and I felt I got a real bargain .”
“Item seems fine have not used it yet. It is exactly as described .Realy quick delivery , well packed. Also came with a dust bag to store in.
Really pleased with this hold-all .Excellent service can't imagine how it could be improved on.
Lewis ottewell”
“An excellent seller. I found their customer service to be of a very high quality and they use a first class courier to dispatch items. First delivery was missed but they re delivered, giving a very accurate delivery window. Will use them again and recommend them too. Very impressed!”
